Travel Services Coordinator

United States

Full-time Leisure Agent United States Remote

Job Description

This role will work with USACS leadership, physicians, MSO, & guests to ensure travel plans coincide with clinical shifts, meetings and/or other needs. Provide administrative functions to support meetings & events manager.ESSENTIAL JOB FUNCTIONS:

  1. Coordinate domestic business travel plans for USACS leadership, clinician providers, MSO & guests which may include air, hotel, ground transportation and rail. Ensure arrangements are sufficient to meet needs and budget.
  2. Ensure reservations are accurate and that itineraries, tickets and instructions are available to all travelers on a timely basis and include after hour contact information.
  3. Ensure compliance of all USACS travel policies.
  4. Coordinate tracking information for internal meetings such as rooming lists, travel costs, etc.
  5. Track, verify and process direct bill invoices & Concur expense reporting.
  6. Analyze services provided by travel vendors and recommend changes to management as appropriate.
  7. Attend staff and company meetings for ongoing updates.
  8. Attend training meetings for travel industry procedures which may require travel to an offsite location.
  9. Perform various administrative functions, other duties and complete assignments with little or no supervision.

KNOWLEDGE, SKILLS AND ABILITIES:

  1. Strong accuracy, organization and problem-solving skills
  2. Must work effectively and independently in a multi-task work environment and prioritize various activities and duties simultaneously
  3. Ability to maintain patience and composure in difficult situations
  4. Ability to effectively communicate orally and in writing with leadership, physicians, guests, and external business contacts and vendors in a courteous and professional manner.
  5. Strong knowledge of using personal computers (Windows) with a strong emphasis in Outlook, Word, & Excel. Must
  6. adapt to new software quickly,
  7. Follow company standards regarding procedures, utilization of tools, productivity accuracy of work and attendance

EDUCATION AND EXPERIENCE:

  1. HS diploma or equivalent
  2. 3-5 years travel agent/coordinator experience
  3. Experience with travel software required (Apollo and/or Smart Point preferred)
  4. Experience with Concur Travel & Expense tool a plus
  5. Excellent customer service skills required

PHYSICAL DEMANDS:

  1. While performing the duties of this job, the employee is regularly required to sit for prolonged periods and occasionally walk, stand, bend, stoop, and lift up to 15 pounds.
  2. Required to have close visual acuity to perform job.
  3. inluding Advanced MS Excel, Word and PowerPoint