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Recent Reviews

Host Agency
When I first started looking into becoming a travel advisor, I quickly realized most host agencies looked very similar on the surface. Lots of promises, lots of fees, and candidly, a lot of outdated systems. LuxRally Travel felt different almost immediately. What first stood out to me was that there were no monthly fees just to be part of the agency. As someone starting out, that mattered. I wanted to build something meaningful without feeling like I was constantly paying to stay in the game. But what really convinced me was seeing how much thought and innovation had gone into the company itself. David Eisen has created something that feels completely different from the traditional host agency model. LuxRally isn’t standing still while the industry changes. They are actively building tools, systems, and training that help advisors work smarter and serve clients better. I also appreciate that the support is ongoing. You are not thrown in and left to figure it out yourself. There is training, collaboration, access to vendors, and a community of agents willing to help each other grow. That matters, especially in an industry where many people work from home and independently. One thing I’ve especially appreciated is that LuxRally encourages advisors to build real businesses, not just casually book trips here and there. There is a strong focus on professionalism, continued learning, and creating a better client experience. As a newer advisor (almost 2 years), I can honestly say I’ve learned more in a short time here than I expected. I still have plenty to learn, but I’m grateful to be part of an agency that is forward-thinking, supportive, and constantly improving instead of settling for “the way it’s always been done.”
Janeen Hartsfield on LuxRally Travel
Host Agency
What do you like most about LuxRally Travel CRM? What stands out most to me is that this CRM was clearly built by someone who actually understands what travel advisors deal with every day. David Eisen didn’t just create another generic CRM and slap a travel label on it. He has built an entire ecosystem specifically for travel advisors, and it keeps growing at an incredible pace. The fact that we can search and book hotels, flights, transfers, car rentals, insurance, tours, and soon cruises, all inside one system, is something I honestly have not seen another host agency accomplish at this level. Instead of bouncing between tabs, supplier sites, spreadsheets, and emails, so much of the workflow lives in one place now. I also appreciate that the system is constantly evolving. New tools and improvements show up regularly, and agent feedback actually matters. You can tell this wasn’t built by a corporation disconnected from the real work of selling and managing travel. What are some areas of LuxRally Travel CRM's product that could be improved? Because the platform is growing so quickly, there are occasionally features that are still being refined or expanded. But candidly, that’s also part of the strength of the system. Improvements happen fast, and things agents ask for often end up implemented much sooner than expected. What problems does LuxRally Travel CRM solve for you? It saves an incredible amount of time and mental clutter. Before, I felt like I had pieces of my business scattered everywhere between supplier websites, notes, confirmations, emails, and quote tools. Now I can manage much more of the client experience from one central place. It also helps me present a more professional experience to clients. Quotes, itineraries, and communication feel far more streamlined and polished, which allows me to spend less time chasing logistics and more time actually serving people well.
Janeen Hartsfield on LuxRally Travel CRM
Host Agency
I have been with Boardwalk for a few years now. I'm a side-hustle TA - mostly booking family and friends on cruises. Boardwalk keeps 30% of commissions, but has low barriers to entry, no monthly or annual fees, and no minimums. Commissions aren't paid super fast, they hit my account around 10 days after submitting my request which happens after end of travel. Probably not the best gig for a full-time TA, but for someone booking once in a while they are great. C
Banyan Sillito on Boardwalk Travel Agency
Host Agency Reviews is an independent website connecting travel agents to industry resources.

We connect advisors to host agencies, franchises, consortia, travel agency software, and industry events, while providing stellar resources through our blog and podcast. Founded by Steph Lee, HAR is the largest B2B travel industry directory on the web.

Oh, and we like to have fun. Lots of fun!

Owner
Hi, I’m Steph! I own the site. :)

I’m passionately curious, always up for something new! I love to travel, read/write, and meet new people. I have a sweet Aussie named Fennec and a boisterous Husky mix called Orion that keep me company!

I grew up in the travel industry, my parents’ travel agency was in the basement. Later on, I built and worked at a host agency for years. Sometimes I get so excited about things, I think I leave a trail of rainbows in my footprints! :)