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Recent Reviews

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I hesitate to write this review because, honestly, it feels like revealing the location of my favorite fishing spot. In the South, that's a big no-no. But here goes... I had been with a large host agency, and they weren't terrible, but I wasn't getting the guidance I needed. I felt lost in the crowd. I completed all their training, but what I really needed, in addition to that, was some real-world mentoring. Before I joined Alternative Travel Services, I made it clear what I was looking for in a host agency and that I needed mentoring. Chris wrote back to me that "training is what I do," and that was music to my ears. Chris and Lars have always followed through on their promises. When I need them, they are just a phone call away. With larger agencies, this type of direct access is just not something you get. I have a weekly meeting with Chris to talk about anything I need help with. Ultimately, I came to Alternative Travel Services because I needed support, and that's exactly what I continue to receive. I am grateful for Chris and Lars, and I am here to stay.
Anonymous Reviewer on Alternative Travel Services
Host Agency
Working with Direct Travel as my host agency has been an excellent experience for running my independent travel business. One of the standout features is the complete control I have over my branding - I can maintain my unique identity as Wanderlust Journey while benefiting from their robust infrastructure and support systems. Their marketing program is comprehensive and well-designed, providing me with professional tools and resources that help me effectively promote my services without having to develop everything from scratch. What really sets Direct Travel apart is their exceptional supplier support and relationships. They've clearly invested time in building strong partnerships across the industry, which translates into better commissions, exclusive offers, and smoother booking processes for my clients. The supplier training opportunities are abundant and high-quality, they offer many educational sessions that keep me updated on new products, destinations, and industry trends, making me a more knowledgeable advisor. Direct Travel has established itself as a trusted name in the travel industry, and I feel confident representing my business under their umbrella. Their reputation opens doors and provides credibility that benefits both my professional relationships and client interactions. The combination of operational support, marketing resources, supplier relationships, and industry standing makes Direct Travel an ideal partner for independent agents who want to maintain their autonomy while having access to enterprise-level benefits and support.
Ariane Henry on Direct Travel
Host Agency
Joining Favorite Grampy Travels as a Concierge Travel Planner over four years ago was one of the best decisions I’ve ever made. I had no idea that I’d not only be joining a fantastic agency, but also gaining an extended family. From day one, the support has been incredible—not just from our agency owner, but from fellow agents who truly want to see each other succeed. What sets this agency apart is the strong sense of community and collaboration. We uplift and empower each other through ongoing training opportunities, monthly Zoom calls, one-on-one mentoring with agency leaders, and active chat groups where we can share advice and celebrate wins. We also benefit from strong relationships with top travel vendors, which helps us better serve our clients. One of the highlights every year is our annual convention. It’s a chance for us to meet in person, deepen our team bonds, and connect directly with our partners through networking events and hands-on trainings. Being a part of Favorite Grampy Travels has been more than just a career move—it’s been a journey of growth, support, and connection with an incredible group of like-minded professionals. I’m so proud to be part of this amazing team.
Diana Richardson on Favorite Grampy Travels
Host Agency Reviews is an independent website connecting travel agents to industry resources.

We connect advisors to host agencies, franchises, consortia, travel agency software, and industry events, while providing stellar resources through our blog and podcast. Founded by Steph Lee, HAR is the largest B2B travel industry directory on the web.

Oh, and we like to have fun. Lots of fun!

Owner
Hi, I’m Steph! I own the site. :)

I’m passionately curious, always up for something new! I love to travel, read/write, and meet new people. I have a sweet Aussie named Fennec and a boisterous Husky mix called Orion that keep me company!

I grew up in the travel industry, my parents’ travel agency was in the basement. Later on, I built and worked at a host agency for years. Sometimes I get so excited about things, I think I leave a trail of rainbows in my footprints! :)