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I've been with Archer Travel for just over nine months, and it's been an incredible journey! Dreaming of a career in travel, I spent years booking trips for friends and family, wishing I could turn my passion into a profession. When the opportunity with Archer presented itself, I jumped at it. Best decision ever! The training and support I've received from my team have been exceptional. I've even transitioned into training new and seasoned agents myself, which I absolutely love. Beyond the invaluable knowledge and resources, I've built incredible friendships and connections within the Archer community. The team is incredibly responsive and supportive, always ready to assist with any questions or challenges. I'm truly grateful for the opportunity to build my travel business with Archer!
on Archer Travel Group
I was referred by someone I knew to The Travel Society - and while I miss the tech from the other agency, I love the comraderie, the management, the experience, and the professionalism of The Travel Society. I feel I am part of a family, and not a number, with The Travel Society. They want me to succeed - my success is their success. They have a choice of commission structure as well, and take the time and effort to know me as a person and as a Travel Advisor. A small company feel with the large company benefits, along with being part of the Virtuoso network. As background - I am relatively new to the industry, sole proprietor - and started as a Travel Advisor in 2023 with a very large HA that has a lot of good reviews. I did not realize until 6 months in that while they had great systems - but their operations and payouts/commissions were not very good and operations were questionable. Basically, they were shiny and bright - but really lipstick on a pig. I didn't know what I didn't know, and I learned on round 2 what to really look for in a host agency.
on The Travel Society
I left Avoya after 6 months due to disagreement with their commission structure for leads and their marketing philosophy. I have been in sales my whole career - and this is the only company I know where the customer cannot choose who they work with. As a new TA, I was enticed by the training and onboarding program, and the opportunity to get leads with Avoya. However, after I earned $80 on a $5000 cruise I realized their model is flawed. Basically, you earn 4.8% on most cruise leads - it is a 30-70 split on leads, with 30% to you....after deducting any offers you made to the client. They want you to sell on value, but in training the first thing they push is to offer a discount or onboard credit. What they don't tell you is that any OBC you offer is deducted from your commission at the 80/20 or 30/70 lead split. Teaching you to offer a discount on your iniital call with a client is not adding value, and cuts your pay. Avoya spends a lot of marketing, and they want to protect their investment - but the reason the leads stay with Avoya is because of the TA and how we bring the lead to closure, and maintain the customer relationship. However, they still keep the 30-70 split on all future deals as well.Even though they were only responsible for the initial lead. And then we received a letter from their CEO that said they would sue any TA that left and worked with a client that was previously a lead. Meaning the customers you had fostered and nurtured were not allowed to leave Avoya and follow you. Never in my career had I ever seen a policy like this - while I should not be allowed to poach any leads if I left, a customer should be able to use me if they wanted to, and found me on their own. Avoya threatened all agents with lawsuits should a client follow us no matter what. That is not a company I wanted to be associated with. I left and am very happy with my new agency I am associated with.
on Avoya Travel

Host Agency Reviews is an independent website connecting travel agents to industry resources. We connect advisors to host agencies, franchises, consortia, and industry events, while providing stellar resources through our blog and podcast. Founded by Steph Lee, HAR is the largest B2B travel industry directory on the web. Oh, and we like to have fun. Lots of fun.

Hi, I’m Steph! I own the site. :)

I’m passionately curious, always up for something new! I love to travel, read/write, and meet new people. I have a Collie mix named Rigel and an Aussie called Fennec that keep me company!

I grew up in the travel industry, my parents’ travel agency was in the basement. Later on, I built and worked at a host agency for years. Sometimes I get so excited about things, I think I leave a trail of rainbows in my footprints! :)