First Class

Tern

www.tern.travel
8 reviews
What problem does Tern solve?Tern solves the problem of travel advisors juggling multiple disconnected systems for tasks like itineraries, client management, and commission tracking. By unifying these functions into one platform, Tern streamlines operations, improves efficiency, and enables real-time collaboration, saving time and reducing complexity.
Founded
2022
Members of
ASTA
Countries Served
USACanadaWorldwide
Target User
Beginner Travel Advisors, Experienced Travel Advisors
Languages Spoken
English
Profile Updated
2024/10/06
# of Users
Undisclosed
Tech Offered
Form Builder, Commission Tracking, Accounting, Payments, Analytics, CRM, Itinerary Builder
Companies Served
DMCs, Hosted Advisors/ICs, Host Agencies, Multi-branch Agencies, Tour Operators, Travel Agencies
Business Attributes

About us

At Tern, we believe travel advisors deserve a platform that simplifies their workflow, empowers their creativity, and grows alongside their business. Built specifically for the travel industry, Tern consolidates everything you need—from itinerary creation to client management and commission tracking—into one seamless, user-friendly solution.

Our mission is to eliminate the inefficiencies of juggling multiple tools, so you can focus on what matters most: delivering unforgettable travel experiences for your clients. We’re committed to evolving based on your feedback, fostering collaboration with suppliers, and providing the flexibility you need to work your way. Whether you're a solo advisor or managing a team, Tern is designed to help you scale, innovate, and thrive.

At Tern, it’s more than just software—it’s a community. Let’s build the future of travel together.

Tern

Gallery

Main Profile Image
Full Screen
Full Screen
Full Screen

Team Members

David Shull
David ShullCo-Founder & CEO
Katie Williams
Katie WilliamsCo-Founder & COO
Brian Reath
Brian ReathCo-Founder & CTO
Molly Johnson
Molly JohnsonHead of Product
Brad Turner
Brad TurnerHead of Design

Features

Appointment Scheduling
Automations
Artificial Intelligence (AI)
Booking Management
Client Management
Commission Tracking
Credit Card Authorization
Customizable Templates
Drag + Drop Editor
E-Signatures
Form Builder
Itinerary Builder
Inventory Management
Live Flight Database
Package Creation
Payment Processing
Quotes
Supplier Management
Task Management
Waiver Management
Workflows

Tern Pricing

Setup/Migration fee
Custom Set Up Fee
Custom
Free Version
Trial Offer
Pricing Model
Per User
Subscription
Annual, Monthly
Annual Price
$379
Monthly Price
$39
One-time License Price
Military/Veteran Discount
Enterprise Pricing
Group Pricing

What Makes Tern Unique?

Tern is unique as an all-in-one platform designed specifically for travel advisors. It streamlines key tasks like itinerary creation, client management, and commission tracking, fosters real-time collaboration with suppliers, adapts to user needs, and evolves based on community feedback—empowering agencies to grow efficiently.

Software Specifics

Use Case
Back Office, Front Office, Mid Office
Products Supported
Air, All-Inclusives, Car, Excursions, Fees, FITs, Groups, Hotels, Insurance, Ocean Cruises, Packages, Restaurants, River Cruises, Tours, Transfers
Currencies Supported
USD, CAD, EUR, GBP, All Major Global Currencies are Supported w/ Daily Conversions for multi-currency itineraries
Team Management for
Employees, Independent Contractors
Team Asset Sharing
API Access
API Pricing
Customized Branding
Customization Fee
Email Integration
Gmail, Outlook, Yahoo, Can directly integrate with all major email clients.
GDS Integration
None
Consortia Data Integrated/ Preferred
Consortia notes:
Agency-Facing Mobile App
Client-Facing Mobile App
Android, iOS
Fee Invoicing
Can user directly collect fee?
Yes

Tern Integrations

Travel Tech Integrations
Third Party Integrations
Supplier Integrations

Security

PCI Compliant
3rd Party PCI Compliant Audit
PCI Compliance Notes
Two-Factor Authentication Login (2FA)
Stored Data is Encrypted

Tern Training and Support

Training
Documentation, Live Online, One-on-One, Video, Webinar
Support
Email, Knowledge Base, Live Chat
Sunday-
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday-
www.tern.travel
Email Company