Site Etiquette & Content Guidelines

Host Agency Reviews (HAR) is here to help travel advisors make informed decisions. We welcome open, honest, and professional contributions—from reviews and directory responses to sponsored stories and community engagement.

Below are the guidelines that help keep this platform trustworthy and helpful for all.


When Writing a Review

  • Keep It Constructive.  We don’t remove negative reviews just because they’re critical—but reviews must be honest, respectful, and constructive. Tell your story: What happened, how you tried to resolve it, and the outcome.
  • Avoid Personal Attacks.  You may reference individuals, but personal attacks or defamatory statements may be edited or removed. HAR reserves the right to redact names or decline posts that cross the line.
  • Stay Relevant and Original
  • No spam, off-topic posts, or plagiarized content
  • No self-promotion, sales pitches, or affiliate links in reviews
  • Don’t copy/paste reviews from other platforms
  • Use Appropriate Language.  Keep it professional. Reviews containing profanity, hate speech, or discriminatory remarks will be removed.


Conflicts of Interest

Reviews must reflect your own experience with a company you’ve used or belonged to. That means:

  • No reviews paid for—positive or negative
  • No multiple reviews from the same person/IP/email address
  • No impersonation or posting on behalf of others
  • No reviews without disclosing a relationship to the company or its competitors


Requirements for Valid Reviews

  • You must currently or previously have used the company’s program or product
  • Anonymous reviews must include a valid email address for verification
  • Reviews that bounce back or can't be verified may be removed
  • Do not impersonate someone else—famous or not


Mean People Get Kicked Out

We have no tolerance for hate, harassment, or threats of any kind—especially based on race, gender, religion, orientation, disability, or other protected identities. Support for groups that promote harm is also not allowed.


Tips for Reading Reviews...

  • Read multiple reviews to get a balanced perspective
  • Look for patterns in both positive and negative feedback
  • Pay attention to company responses, which reflect professionalism and culture
  • Check the date—older reviews may not reflect the current experience
  • Consider multiple reviews. Don't base an important decision on one person's experience


Reporting a Review

If you believe a review is false, offensive, or violates these guidelines:

  • Contact us with the details and any supporting documentation
  • We will investigate and take action as needed
  • We do not mediate disputes between companies and reviewers, but we may remove or reinstate reviews based on documentation


AI Content Use Policy

At HAR, we’re committed to publishing content that’s original, valuable, and genuinely helpful to travel advisors. That includes sponsored stories, directory posts, review responses, event listings, and more.

We understand AI tools can be useful for brainstorming or drafting, and we think robots are cool. But all content submitted to HAR must be written, reviewed, and edited by a human. Unedited AI content can harm your credibility, reduce your post’s reach, and impact HAR’s overall SEO performance.

Content Guidelines:

All submitted content must:

  • Reflect your unique voice, expertise, and experience
  • Include real insight, like examples, quotes, or case studies
  • Be accurate, useful, and advisor-focused
  • Avoid generic AI phrasing and follow SEO best practices whenever possible

Google rewards people-first content that demonstrates expertise, trust, and originality. Content that feels thin or overly AI-generated can be devalued or even hurt HAR’s search rankings sitewide.

We may request revisions or decline posts that don’t meet these standards.

By submitting content, you agree to use AI responsibly and ensure your final submission is original, human-reviewed, and aligned with HAR’s quality standards.

Need help? We’re happy to provide a simple content framework or editorial support. Just reach out!


Thank you for helping Host Agency Reviews remain a trusted resource for travel advisors and travel companies alike. Still have questions? Check out our FAQs or contact us. We’re always happy to help.

Last updated: 7/03/2025