What problem does Lucia solve?Lucia helps travel advisors find skilled support by connecting them with vetted experts in hospitality and travel. It simplifies hiring for tasks like virtual assistance, social media, and trip planning, enabling agencies to scale efficiently without the cost of full-time staff.
Founded
2022
Members of
—
Countries Served
Target User
Beginner Travel Advisors, Experienced Travel Advisors
Languages Spoken
English
Profile Updated
2024/11/21
# of Users
Undisclosed
Tech Offered
Directory
Companies Served
Consortia, CTDs, DMCs, Hosted Advisors/ICs, Host Agencies, OTAs, Tour Operators, Travel Agencies
Business Attributes
—
About us
Lucia is a marketplace connecting hospitality businesses with specialized freelancers, offering a seamless solution for hiring top talent. Our platform features vetted experts in hospitality and travel, including virtual assistants, social media specialists, and customer service pros.
Founded by Grace Van Hollebeke, a luxury travel veteran, Lucia helps businesses access flexible, high-quality support without the hassle of traditional hiring. From marketing to property management, our freelancers are equipped to streamline operations, enhance services, and drive growth.
Discover how Lucia empowers businesses to elevate their services and achieve success through expert freelance support.
Features
Appointment Scheduling
Booking Management
Client Management
Group Management
Invoicing
Inventory Management
Package Creation
Project Management
Quotes
Supplier Management
Task Management
Website Builder
Workflows
Lucia Pricing
What Makes Lucia Unique?
Lucia is a marketplace tailored for the travel industry, offering a vetted network of experienced "CoPilots." Unlike generic platforms, Lucia connects agencies with experts who understand travel-specific needs like itinerary planning, luxury service, and seasonal trends. With flexible, on-demand support, Lucia helps agencies scale, improve service, and grow without full-time hire costs.
Software Specifics
Use Case
Back Office, Front Office, Mid Office
Products Supported
Air, Excursions, FITs, Groups, Hotels, Ocean Cruises, Packages, Restaurants, River Cruises, Tours, Transfers
Currencies Supported
USD, CAD, EUR, GBP
Team Management for
Independent Contractors
Team Asset Sharing
API Access
API Pricing
—
Customized Branding
Customization Fee
—
Email Integration
—
GDS Integration
Amadeus, Sabre
Consortia Data Integrated/ Preferred
Consortia notes:
Agency-Facing Mobile App
—
Client-Facing Mobile App
—
Fee Invoicing
Can user directly collect fee?
—
Lucia Integrations
Travel Tech Integrations
—
Third Party Integrations
—
Supplier Integrations
—
Security
PCI Compliant
3rd Party PCI Compliant Audit
PCI Compliance Notes
—
Two-Factor Authentication Login (2FA)
Stored Data is Encrypted
Lucia Training and Support
Training
Live Online, One-on-One, Video, Webinar
Support
Email, Live Chat
Upcoming Events
January 1, 2025Family Travel Advisor Forum (FTAF)
January 11, 2025Atlanta Travel Show
January 16, 2025SYTA Summit 2025
HAR's Latest News
December 18, 2024Belonging to More Than One Host Agency
December 18, 2024What Is a CLIA Number?
December 18, 2024Do Travel Agents Need E&O Insurance?
www.letslucia.com
Email Company