Travel Consultant (Sabre GDS)

• As a Travel Consultant, you join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department.

What You will be doing:

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexities, for air, road, rail, and accommodations.
• Use Sabre GDS.
• Training may be provided as a refresher if needed.
• Ensure compliance with customers' agreed travel policy, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.
• We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We are Looking For:

• Passion for excellence in client service, including proactive anticipation of need
• Native GDS expertise in Sabre
• Professional communication (written and verbal)
• Attention to detail
• Act with integrity, and look after personal traveler's information
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
• Resolving customer issues quickly and independently/with the supplier
• Teamwork and openness to feedback.

Requirements:

• Seeking individuals with 3 years of corporate travel experience using GDS system SABRE. Please ensure this is listed within the resume.
• The manager asks that candidates have their working availability on their resumes. These positions will start with training sessions 9am-5pm EST; however, the shifts will be Fully Remote; Our Traveler Care unit is a 24/7 operation. Shifts can be anywhere from 8am - 8pm EST.
• HS/GED is the education requirement for this role.
• 6-month initial engagement with the possibility of extensions.
• 2-step interview process
• Fully remote role and can be located anywhere in the USA.

Compensation:

$25 - $30/hour (W-2 – Non Exempt)