What We Need
Corpay is currently looking to hire a/an Corporate Travel Agent within our Lodging division. This position falls under our TA Connections line of business and is located in the Fort Worth, TX office. In this role, you be responsible for day to day operations and logistics for the Corporate Travel Team. The Corporate Travel Agent to ensure support and efficiency in order to achieve high customer satisfaction, quality standards, productivity, and service levels.Y ou will report directly to Shelly Reid and regularly collaborate with corporate team(s)/department(s).
How We Work
As a Corporate Travel Agent You Will Be Expected To Work In a Virtual Environment. Corpay Will Set You Up For Success By Providing
- Assigned workspace in the Fort Worth, TX office
- Company-issued equipment (+ remote access)
- Remote training
- Monthly home internet stipend
Role Responsibilities
The Responsibilities Of The Role Will Include
- Booking and Assisting our customers staff when they travel (hotels and transport) and organize meetings
- Provide helpful information, answering questions, and responding to requests
- Support clients / customers in day of operation
- Ensure that customers are satisfied with products, services, and features
Qualifications & Skills
- Customer Service experience
- Hotel or airline work experience / background (preferred but nota essential)
- Proficient in Microsoft office tools (ie: excel, powerpoint, word)
- Proficient in Computer Use (navigating various websites, and use of email and basic software systems)
- Superior interpersonal skills for communication (internal and external)
- Ability to make decisions independently
- Ability to multi task
- Ability to work in a multicultural team
- Availability to jump in to assist operations in extraordinary circumstances – if and when they arise
- Strong communication skills
- Accountability to the business
Benefits & Perks
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
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