Job Title: Travel Counselors and Rep

Duration: 6 Months (Possible extension)

Pay rate: $34.78 /hour on w2.

Job Location: 100% Remote

Description:

Advise and arrange travel for corporate business customers (both individuals and groups)

Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.

Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.

Use various Global Distribution Systems GDS system Sabre.

Training may be provided as a refresher if needed.

Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements.

Use positive telephone service techniques and act on special customer requests.

Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We are Looking For:

Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.

Requirements:

Seeking individuals with 3 years of corporate travel experience using GDS system SABRE.

Manager asks that candidates to have their working availability on their resumes.

These positions will start to train 9-5pm EST however the hours could be set 8-8pm EST.

HS/GED is the education requirement for this role.