This job is high paced, always adapting, and incredibly detail oriented. 9 Line Agency is growing very fast and we are looking to have a solid base with our operations team.

Company Description

9 Line Agency, LLC is a veteran-owned and -operated business dedicated to providing housing solutions for military personnel on temporary duty (TDY). Our properties exceed government-rate hotel standards by offering fully furnished homes with modern amenities, ensuring comfort and convenience during extended stays away from home. We have completed over 12,000 nights in 2024 and are set to grow exponentially in the next few years.

Role Description

This is a full-time in person role for an Operations Assistant at 9 Line Agency in Austin, TX. The Operations Assistant will be responsible for daily operational tasks, utilizing analytical skills, managing operations, delivering exceptional customer service, and maintaining effective communication within the team.

-Creating and changing invoices in square.

-booking, communicating and tracking info from property owners and managers.

-Sending check-in instructions and monitoring check in process.

-Organizing and tracking receipts, leases and property details.

Work hours:

Our team is very flexible for most hours however due to the nature of our business the right candidate will be willing to jump in and solve problems quickly when the need arises.

This is a Salary Role with hours typically between 9-5 in person in North Austin.

Qualifications

• Operations Management and Analytical Skills
• Effective Communication and Customer Service
• Experience in operations or related field
• Strong attention to detail and problem-solving abilities
• Knowledge of Defense Travel System (DTS) and Joint Travel Regulations (JTR) is a MAJOR plus

PERKS

• in-person collaboration with a dynamic and supportive team
• Opportunities to grow into a more senior role
• Be part of a fast-growing brand doing non-traditional lodging coordination for military travel
• FREE Kollective gym membership $300 a month value. (Exclusive gym)

📅 Apply today and help us serve our service members world-wide!

💥 This position is in person at our North Austin, TX location. Remote applicants will not be considered.