Corporate Travel Agent

Corporate Travel Agent

Total Quality Logistics
Full-timeLeisure AgentCincinnati, OHRemote

About the role:

As a Corporate Travel Agent, you are responsible for all aspects of booking travel arrangements (air, hotel, and ground transportation) for TQL employees. This is a high volume, fast-paced sales industry, that requires a 24/7 mentality, attention to detail, and incredible customer service to be successful. Your goal is to ensure a safe and positive experience for those traveling.

What’s in it for you:

  • $42,000 - $50,000 base salary + performance bonuses
  • Support the initiatives that continuously make TQL a Top Workplace nationwide
  • Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
  • We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

What you’ll be doing:

  • Prepare travel arrangements, including but not limited to, air, car and hotel through TQL’s preferred suppliers
  • Go above and beyond advocating for every customer concern and request
  • Provide travel quotes and related information in response to travel requests
  • Reconcile purchases and audit travel expenses
  • Stay current with corporate travel trends, regulations and changes in the industry as well as the TQL travel policy
  • Process customer transactions, paperwork and reports efficiently
  • Manage after hour calls/weekend coverage 1x/month

What you need:

  • 2+ years of corporate travel, airline or travel agency experience
  • Global Distribution System (GDS) experience required (Smartpoint+,Apollo, Worldspan or Sabre)
  • Concur Travel skills preferred
  • Excellent communication, phone etiquette, and listening skills
  • Extreme attention to detail and organizational skills with the ability to handle multiple tasks and requests effectively
  • Ability to build and maintain relationships
  • Thrive with tight timelines and limited supervision
  • Proficient with the Microsoft Office Suite

Where you’ll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245

Posted September 23, 2024