Online Travel Agent & Tour Operator Specialist - Eden Roc Miami Beach and Nobu Hotel

Davidson Hospitality Group

Full-time Leisure Agent Miami Beach, FL

Property Info

Work at Eden Roc Miami Beach and Nobu Hotel

The primary qualification for any position at Eden Roc Hotel Miami Beach and Nobu Hotel is passion. Every staff member must possess an enthusiasm for hospitality that carries beyond the traditional expectation and into his or her daily responsibilities. Whether hired in an expressly guest-facing position or a predominantly “behind the scenes” one, our team ensures that they treat every person they come into contact with the utmost honor and respect. Above all, we believe that authenticity, collaboration, and kindness go a long way in creating the luxurious environment that our patrons value.

Position Info

The Reservations Supervisor position will solve routine problems, maintain files for all definite arrivals, assist in the billing of no-show reservations. Block reservations for suites and to accommodate special requests, coordinate group room blocks with Sales department. Input and accurately file all reservations received. Post advance deposits to correct accounts. Run confirmations and mail as assigned, assist Reservations Manager with all tentative and definite paperwork for groups. Strong attention to detail required.

Qualifications

  1. High School graduate or G.E.D. equivalent
  2. Ability to communicate effectively with the public and other Team Members
  3. Prior experience preferred
  4. Read, write and speak English fluently

About Us

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  1. Three Tiers of Medical Coverage
  2. 24/7 Healthcare Concierge
  3. 24/7 Teledoc service
  4. Maternity Program
  5. Cancer Program
  6. Free Maintenance Medications
  7. Vision Insurance
  8. Dental Insurance
  9. Company Paid Life Insurance, Long Term Disability, and Short Term Disability
  10. Life Insurance Buy Ups
  11. Short Term Disability Buy-Up
  12. Critical Illness
  13. Accident Insurance
  14. Hospital Indemnity
  15. Home and Auto insurance
  16. Legal Assistance
  17. Pet Insurance
  18. Hotel Discounts
  19. Tuition Reimbursement
  20. EAP Program
  21. Emergency Travel Assistance
  22. Paid Time Off (vacation, sick, bereavement, and Holidays)
  23. 401K Match
  24. Team Member Service Awards

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.