Detail-Obsessed Administrative Assistant

Boutique Japan

Contractor Non-agent travel job Anywhere Remote

We are seeking a bright, quick-thinking, detail-obsessed part-time administrative assistant with travel industry experience.

We are a small, US-based luxury tour operator with a globally distributed team. We and our clients are a detail-obsessed bunch, and unusual/extreme attention to detail is required.

You will work on a variety of administrative tasks, primarily using tools such as Gmail, Google Drive (Docs and Sheets), Asana, Groove HQ, Confluence, Slack, and more. Familiarity and ease with a wide range of software/tools/apps is required.

Here is a sampling of the types of tasks and responsibilities you’ll work on:

  1. Painstakingly proofread hotel and tour reservation details for even the tiniest errors or inconsistencies.
  2. Communicate with guides, hotels, ryokans, and other suppliers to meticulously coordinate highly customized services.
  3. Provide updates and reports to colleagues in a crystal-clear and concise manner.
  4. Stay on top of a variety of tasks to ensure nothing falls through the cracks.
  5. Follow detailed SOPs to complete tasks with total accuracy, and help update SOPs as processes evolve.

You'll start at around 10 hours per week, and — assuming things go well — this will increase to 20 hours per week (with the possibility of increasing further).

Hours will be flexible, but a regular/reliable schedule during the week (Monday-Friday, North America) is essential. Wherever you may be located, you will need to be available during North America daytime working hours. A super-reliable internet connection is absolutely required.

Pay will be commensurate with skills and experience.