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Recent Reviews

Host Agency
When I decided to join an agency MMV came highly recommended by a friend who is also an agent with them. The academy training was thorough and clear and when I needed help one of the advisors was always quick to answer any questions. I have felt very supported with the training and feel very qualified to start my travel agent journey.
Denise Urnetta on Magical Moments Vacations
Host Agency
What do you like most about GRNconnect.com? I like the reconfirmation of reservation process - it gives me peace of mind that my booking is confirmed and my related requests are seen. I also like the net rates offered by GRN and the flexibility to adjust commissions. What are some areas of GRNconnect.com's product that could be improved? Room descriptions could be more consistent and provide a bit more information such as the bed size. What problems does GRNconnect.com solve for you? Their rates allow me to compete with published room rates from other online sources.
Linda Harowitz on GRNconnect.com
Host Agency
⸻ My Experience with TravelOnly – Disappointing Communication & Treatment I wanted to share my experience with TravelOnly to help others make an informed decision. As someone who has invested significant time and money into this company, I expected professionalism, support, and fair treatment. Unfortunately, my recent interactions have been deeply disappointing. Despite my repeated requests, a simple payment matter that could have been accommodated was denied. The response I received addressed only a portion of my concerns while ignoring others, which I found frustrating and disheartening. This lack of communication and unwillingness to assist does not reflect well on the company’s approach to supporting its agents. What I found most concerning, however, was TravelOnly’s immediate reaction when I mentioned that I planned to share my experience online. Within a short time, I received the following message from them: Dear Shannon, We wish you every success in your future endeavors. However, we must address your recent communications. Your recent expressions of contempt and the threats you have made are taken very seriously by TravelOnly. Please be advised that we respectfully disagree with your opinions, and we reserve our right to refrain from commenting further on these matters outside of the appropriate legal channels. Accordingly, your agreement with TravelOnly is terminated effective immediately. Furthermore, should you choose to publish or disseminate any defamatory statements regarding TravelOnly, please be aware that we will pursue all available legal remedies, including seeking damages, under the applicable provisions for defamatory libel. We trust you will govern yourself accordingly. To me, this response was a clear attempt to silence fair criticism. Instead of addressing my concerns, they immediately terminated my agreement and threatened legal action simply because I intended to share my experience. In my opinion, this reaction speaks volumes about how they handle dissatisfaction and why so many agents have left. I believe transparency, accountability, and fair treatment are essential in any business relationship. I encourage anyone considering working with or booking through TravelOnly to do their research and ensure the company aligns with their values and expectations. I hope my experience serves as valuable insight for others.
Shannon LANGTON on TravelOnly
Host Agency Reviews is an independent website connecting travel agents to industry resources.

We connect advisors to host agencies, franchises, consortia, travel agency software, and industry events, while providing stellar resources through our blog and podcast. Founded by Steph Lee, HAR is the largest B2B travel industry directory on the web.

Oh, and we like to have fun. Lots of fun!

Owner
Hi, I’m Steph! I own the site. :)

I’m passionately curious, always up for something new! I love to travel, read/write, and meet new people. I have a sweet Aussie named Fennec and a boisterous Husky mix called Orion that keep me company!

I grew up in the travel industry, my parents’ travel agency was in the basement. Later on, I built and worked at a host agency for years. Sometimes I get so excited about things, I think I leave a trail of rainbows in my footprints! :)