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Recent Reviews

Host Agency
When people ask me why I became a travel agent, the answer is simple—I love helping families make memories that last a lifetime. For more than 10 years, my family has made travel a priority. We’ve experienced the excitement of Disney vacations, the thrills of Universal, relaxing beach getaways, and unforgettable adventures together. Through all of those trips, I learned that the best vacations don’t just happen—they’re thoughtfully planned. I became a travel agent because I wanted to take the stress out of planning and replace it with excitement. I know how overwhelming it can be to choose the right resort, book dining, understand Lightning Lanes, or create an itinerary that fits your family’s needs. I love helping people navigate those details so they can focus on what matters most: making memories. As your travel agent, I treat every vacation as if I were planning it for my own family. Whether you’re celebrating a birthday, anniversary, honeymoon, family vacation, girls’ trip, or simply need a getaway, I’m here to help every step of the way. There’s nothing more rewarding than hearing about the smiles, laughter, and memories my clients make while they’re away. That’s why I do what I do. Thank you to everyone who has trusted me to help plan your vacations. Your support means the world to me, and I can’t wait to help many more families create magical memories together.
Host Agency
Great training and IT support. Access to suppliers with usernames and login information was very quick. The portal to submit commission and information is streamlined and easy to operate. The direct deposit option for commission makes keeping track of things very easy and simple to understand.
Anonymous Reviewer on Yeti Travel Co
Host Agency
What do you like most about JourneyFuse? I’ve been using JourneyFuse for my travel business, and it has made my workflow much more organized and efficient. I love that everything I need is in one place from CRM and itineraries to client forms and payments. The platform is intuitive, easy to learn, and constantly improving. One feature I especially appreciate is the ability to manually record payments, which works much better for my international clients. It saves me time, keeps everything organized, and helps me provide a more professional experience. What are some areas of JourneyFuse's product that could be improved? One feature I’d love to see is support for more languages on the client-facing side of the platform. As someone who works with many Spanish-speaking clients, having forms, landing pages, and other client-facing content available in multiple languages would create an even better experience. I’d also love to have better sales reporting by month. For example, being able to see total sales for July, August, etc., and easily view which clients and trips make up those monthly sales. This would make it much easier to track business performance, monitor goals, and review monthly results without having to create separate reports. Other than that, the team is very responsive and continues to improve the platform regularly. What problems does JourneyFuse solve for you? JourneyFuse helps me manage my entire travel business in one place instead of using multiple tools. It keeps track of leads, clients, itineraries, payments, and trip details, making it much easier to stay organized. It has saved me a lot of time on administrative tasks and allows me to focus more on helping my clients plan amazing vacations instead of worrying about spreadsheets and manual follow-ups
Tabata Lopez on JourneyFuse
Host Agency Reviews is an independent website connecting travel agents to industry resources.

We connect advisors to host agencies, franchises, consortia, travel agency software, and industry events, while providing stellar resources through our blog and podcast. Founded by Steph Lee, HAR is the largest B2B travel industry directory on the web.

Oh, and we like to have fun. Lots of fun!

Owner
Hi, I’m Steph! I own the site. :)

I’m passionately curious, always up for something new! I love to travel, read/write, and meet new people. I have a sweet Aussie named Fennec and a boisterous Husky mix called Orion that keep me company!

I grew up in the travel industry, my parents’ travel agency was in the basement. Later on, I built and worked at a host agency for years. Sometimes I get so excited about things, I think I leave a trail of rainbows in my footprints! :)