What do you like most about Vacation Creations? I could not function without this software! Recently I was on a cruise and had a client call and request a hotel in two hours. I was able to grab their info and send them authorization forms. They signed and with the cc info in the system book their room. It is so much easier than carrying everyone info just incase. Or having to ask the client questions when they need something quickly. My business grows because it allows me to provide seamless service. What are some areas of Vacation Creations's product that could be improved? I feel like a lot of these are handled quickly when put through our agency owner. Some prior things that have been fixed are form names, being able to cancel all or schedule all tasks and mails. Their response time (as an agent looking in) is quick. What problems does Vacation Creations solve for you? It solves so many problems. Storing client info, scheduling mails, streamlining forms and communication.