- LEADERSHIP - As an IC and small business owner, I value my Advisor Success Manager tremendously! Her continued support and guidance have enabled me to push forward. I love our brainstorm sessions. I always walk away, empowered and hopeful - ACCOUNTING - The accounting team is one of the most important pillars of a business. Our team is a strong and reliable pillar for sure. They are knowledgeable, reliable, thorough, and great at following through with both suppliers and agents. - AIR & RM - Booking flights is not that difficult, but when faced with a refund and/or exchange, it can be a daunting task especially when applying the correct formats to adhere to fare rules, etc. Having the support of the air department has been such a blessing. Our Revenue Management team is a beast! Working tirelessly, I wonder if they ever go to sleep? - ADVISOR SUPPORT TEAM - What I consider as the motherboard of support! Whenever I am unsure who to contact for a specific scenario, I simply drop an email to them and BOOM! I am guided to the right person. - RESOURCES - Our intranet is an empowering tool The number of resources and information available at our fingertips is a blessing. From Air, to Cruise, to hotel, to In-country Partners, to rail, all the way to Travel Protection. Agents WILL ALWAYS have a roadmap to utilize the resources available to them. - BRAND RECOGNITION - Having brand recognition as one of the most reputable and distinguished agencies makes me proud. Especially when it makes for a better experience for my clients.

Virtuoso continues to provide me and my agency with the education, marketing, reputation and support I need to operate a successful luxury travel business. Their continuous support and training initiatives allow me to provide all of my advisors with the tools they need to sustain and grown their business. I truly believe that Virtuoso is the best of the best and am a proud member.