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Recent Reviews

Host Agency
What do you like most about Vacation Creations? Vacation Creations organizes my workflow and allows me to trust that I am able to stay on top of my clients' needs! I don't worry about missing deadlines or forgetting to send important notices because this CRM automates the most important things for me. I enjoy that the company is on top of agent needs and listens to agent feedback to continually create the best experience for agents and clients. What are some areas of Vacation Creations's product that could be improved? I would love to have the ability to save and edit email templates to set up my own manual client emails within the program, separately from my agency's company emails. Managing client email communication directly through VC would allow for a more cohesive client-facing presentation and better record-keeping for client communication. What problems does Vacation Creations solve for you? As an Independent Contractor, VC allows me to manage my calendar and be notified ahead of time of deadlines and important updates. I know that I have all my paperwork and authorization forms in order at a glance. It even helps me keep up with client birthdays and anniversaries! I appreciate the regular updates and added features to ensure my business stays connected to my agency and is keeping up with the changing requirements of the travel world. Vacation Creations gives me all the tools to run my business and present my most professional self to my clients!
Joely Glover on Vacation Creations
Host Agency
After more than three years as the co-owner of Dream Travel Partners and working with Global Travel Collection, I can honestly say that choosing the right host agency makes a tremendous difference. What stands out most is the level of support. Whether I have a question about air, accounting, commissions, supplier contacts, technology, or a unique client situation, there is always someone knowledgeable who is willing to help. Having experienced teams behind the scenes allows me to spend more time focusing on my clients instead of trying to solve every problem on my own. Global Travel Collection also provides outstanding training and resources. Between the webinars, supplier presentations, learning library, and internal tools, there are always opportunities to learn something new and stay current with what's happening in the industry. The technology, booking platforms, and advisor resources make running my business much more efficient. Another major advantage is the strength of GTC's preferred supplier relationships. The partnerships with hotels, cruise lines, tour operators, and destination partners give me access to valuable amenities and benefits that help create better experiences for my clients while adding value to every trip I plan. Although Global Travel Collection is one of the largest travel organizations in the industry, it has never felt impersonal. I've found the leadership and support teams to be approachable, responsive, and genuinely interested in helping advisors succeed. There is also a collaborative culture where it's easy to find answers, share ideas, and learn from others. For me, being affiliated with Global Travel Collection has made me a better travel advisor and has helped me continue growing my business with confidence. I'm proud to be part of the organization and would recommend it to any advisor looking for a host agency that offers excellent support, strong industry relationships, and the tools needed to build a successful travel business.
Host Agency
I have really enjoyed my time with Magical Moments Vacations. Before joining, I had been thinking about becoming a travel agent for nearly 10 years, but I never found an agency that truly felt like the right fit. From the very beginning, I've felt supported. The training is thorough, and the resources they provide have given me the confidence to build my business and better serve my clients. There is always someone willing to answer questions or offer guidance, which has made the learning process much less overwhelming.
Diana Aguilar on Magical Moments Vacations
Host Agency Reviews is an independent website connecting travel agents to industry resources.

We connect advisors to host agencies, franchises, consortia, travel agency software, and industry events, while providing stellar resources through our blog and podcast. Founded by Steph Lee, HAR is the largest B2B travel industry directory on the web.

Oh, and we like to have fun. Lots of fun!

Owner
Hi, I’m Steph! I own the site. :)

I’m passionately curious, always up for something new! I love to travel, read/write, and meet new people. I have a sweet Aussie named Fennec and a boisterous Husky mix called Orion that keep me company!

I grew up in the travel industry, my parents’ travel agency was in the basement. Later on, I built and worked at a host agency for years. Sometimes I get so excited about things, I think I leave a trail of rainbows in my footprints! :)