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Host Agency
Trevello is constantly improving the way they do business to maximize the benefits to its advisors, like with their velocity program, commission splits, and the Trevello Central landing page. They are one of the only host agencies in Canada to hold Virtuoso membership status, which gives advisors a leg up on their competition. Trevello is a supportive, family like host.
Anonymous Reviewer on Trevello Travel Group Inc.
Host Agency
What do you like most about Tern? I love that they listen to our suggestions and provide a roadmap to requests that are being implemented. I love the automation and dashboard. The training videos allow me to figure things out before going to tech support. What are some areas of Tern's product that could be improved? I have no suggestions at this point, but will update if things change. What problems does Tern solve for you? I love that I am able to keep track of commissions, travel requests, service fees and so much more. There are so many features that I love but my favorite is the dashboard where I can see where all trips are in my queue. They are very affordable for the value. I can foresee me using their system for years to come. Try them out, you will not be disappointed.
ReviewerAlexisa Humphrey on Tern
Host Agency
What do you like most about TravelWits? TravelWits is a game-changer for travel advisors, offering a comprehensive platform that simplifies the process of searching, quoting, and booking across various travel products. The software’s intuitive design allows new users to quickly navigate and master its features, significantly reducing the learning curve compared to traditional GDS systems. This means advisors can spend less time on technical tasks and more time focusing on their clients. Beyond the platform itself, the TravelWits team exemplifies outstanding customer service. They are highly responsive, attentive to feedback, and consistently deliver on their promises, making it clear that they genuinely care about their partners' success. Working with them has been a pleasure, and we are confident that TravelWits will continue to be an invaluable asset to our business. What are some areas of TravelWits's product that could be improved? While TravelWits offers a powerful and intuitive platform, there are some areas where enhancements could further elevate its value. Improving two-way data sharing with our CRM system would streamline operations and enhance client management, making it easier to maintain seamless communication and record-keeping. Additionally, integrating more third-party preferred suppliers into the booking platform would expand options and flexibility, allowing advisors to better serve diverse client needs. Lastly, providing deeper insights and analytics into the custom private booking platforms we have set up for select VIP clients would help us fine-tune offerings and deliver more personalized experiences. Addressing these areas would make an already excellent tool even more robust and versatile. What problems does TravelWits solve for you? The TravelWits platform is an invaluable asset for training and onboarding, allowing us to bring new booking advisors up to speed quickly. Its intuitive design means less time spent on training and more time focused on delivering exceptional service. Additionally, the platform’s capability to create private booking environments for our largest leisure clients ensures a tailored, streamlined experience, enhancing client satisfaction and loyalty.
ReviewerSandy Schadler on TravelWits
Host Agency Reviews is an independent website connecting travel agents to industry resources.

We connect advisors to host agencies, franchises, consortia, travel agency software, and industry events, while providing stellar resources through our blog and podcast. Founded by Steph Lee, HAR is the largest B2B travel industry directory on the web.

Oh, and we like to have fun. Lots of fun!

Owner
Hi, I’m Steph! I own the site. :)

I’m passionately curious, always up for something new! I love to travel, read/write, and meet new people. I have a sweet Aussie named Fennec and a boisterous Husky mix called Orion that keep me company!

I grew up in the travel industry, my parents’ travel agency was in the basement. Later on, I built and worked at a host agency for years. Sometimes I get so excited about things, I think I leave a trail of rainbows in my footprints! :)