Travel Consultant

Job Title: Travel Consultant

Location: 100% Remote

Pay Rate: $34/hour on W2

Duration: 4-6 months

Shift Hours: Monday-Friday 8:00 AM-5:00 PM EST

As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients.

What You’ll Do

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations.
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

What We’re Looking For

• Passion for excellence in client service, including proactive anticipation of needs.
• Native GDS expertise in Amadeus, expert level.
• Professional communication (written and verbal)
• Attention to detail.
• Act with integrity, and look after personal traveler information.
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
• Resolving customer issues quickly and independently / with supplier.
• Teamwork and openness to feedback.