All Reviews

32 reviews
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  • 1 star

Top Review

February 5, 2024
I have been with Legato for a little over 2 years and am very happy to be a part of the Legato family. I spoke with Jonathan when I was looking into a host agency. He was informative and very easy to speak with. I was looking to join a host agency that I would feel comfortable with and that I could also learn with. Between Jonathan and Bill Morris , they both have been supportive and they encourage you even when you feel nervous as a new agent and offer one on one trainings that you can sign up for. I am still growing and learning and am glad they are there to support me.
December 14, 2018
Old Review

I used to work out of my home for many years and decided to start again providing travel services. After, doing my due diligence and looking at a lot of other options, I decided to partner with the team at Legato. They have been over-the-top helpful, available and wonderful to work with. The tools they have for you to create a presence and define your goals is amazing.
If you are looking for a great partner in the travel industry.....look no further they are the BEST!
Looking forward to a long and rewarding relationship!

Host Agency Response
June 18, 2019

Thanks Loreen! We appreciate your trust in us and look forward to a long and rewarding relationship

November 20, 2018
Old Review

I have been a part of a couple different host agencies and I thought I was happy where I was until I started realizing that I was paying a LOT of money in and I'm not sure what for. I didn't need training as I've been doing this for awhile. It's nice to talk to other people for ideas but I have found that at Legato without putting money in and we are a family.
There is no monthly fee...I get to keep all my money!
Bill and Jonathan are very responsive and are there for support but also listen to ideas as well.
I am home and very happy!
This has been the best decision to join Legato.
Thanks for having me!

Host Agency Response
June 18, 2019

Thanks Lois! It's been great working alongside you and watching your agency take off

September 24, 2018
Old Review

My only regret is NOT having been the FIRST on HAR to rave about Legato. Bill and Jonathan Morris have created a TRUE family atmosphere among colleagues and an environment where newbies and veterans can peacefully co-exist and learn from EACH OTHER without any avarice.

Commissions are on time, accurate, and GROWING as the firm expands its footprint amongst travel vendors. This company doesn't accept Lottie, Dottie, and Everybody in its preferred vendor selection. It screens and handpicks the BEST of the BEST so that we agents are assured of QUALITY experiences for us to subject our clients to.

Legato offers website options for different budgets and objectives, CLIENT BASE CRM, and a plethora of other discounts to help travel advisors build their branding and their business.

They have come to MY rescue 0n days and at times when the office was SUPPOSED to be closed. HOW MANY HOSTS WOULD DO THAT??

Do I need to spell it out?

Lots of interaction and networking thru the Legato Agent Collective

Ethical standards that are TOP NOTCH

Great opportunities for new-to-the-industry agents to get their questions answered WITHOUT judgment

All the tech and marketing support you could EVER need

Training via inhouse webinars EXCLUSIVELY for Legato agents

Open door policy so you can ask anything of anyone on the staff

Host Agency Response
September 24, 2018

Hi Timothy, thanks for the fantastic review! It's been great working with you and watching your business grow. Here's to many more years of mutual success!

September 20, 2018
Old Review

Refreshing to have a host agency not robbing the hard working agent. Personal and attentive ownership has the agents as number 1 to further the success of Legato. Give it a shot. More agents really need to know that there are better choices than what they always have looked at.

Host Agency Response
September 21, 2018

Hi Sabrina, thanks for the gracious words! We are excited to have you a part of the Legato family and look forward to a bright future together.

September 20, 2018
Old Review

After quite a bit of research, and after a long history of being under a massive travel umbrella, Legato was a breath of fresh air.

Not only do I have complete freedom for my agency but the support I have received is amazing. The team is extremely accessible and open to new ideas. I feel heard for a change.

I am beyond happy that I brought my business to Legato

Host Agency Response
September 21, 2018

Thanks for the great review, Kes! We're excited you like what we do and that we're able to be a part of your success story.

September 20, 2018
Old Review

After being in the industry for almost a decade it is so refreshing to find a host company that actually cares about the agents and there business. Legato is very responsive and helpful. I'm so happy with the decision I made with choosing Legato.

Host Agency Response
September 20, 2018

Thanks for the review, Samantha! It's been great helping you grow and getting to know you.

September 19, 2018
Old Review

What a great agency! Helpful. Supportive. Very responsive. No fees!

Host Agency Response
September 20, 2018

Thanks for the kind words, Barry!

September 19, 2018
Old Review

After 7 years of working with two different hosts agencies, I happened to find Legato by divine chance. Two years ago I attended a luncheon hosted by WAYFM (our Christian radio station in Colorado Springs). When asked to tell the group what business we were in, someone besides me said “travel agent”. Of course, I couldn’t wait to talk to that agent after the luncheon, and that is when I met Bill and Jonathan Morris.

From the first word they spoke I knew they were men of utmost integrity with a genuine passion for the travel business. Legato, the host agency, was in its infancy stages, but even so I knew I had come across something special and unusual.

After two years of working with Legato, I can say that I have never had a better professional relationship than I have with Bill, Jonathan and their families, who also work with the host agency. I am able to take advantage of a wealth of knowledge that they are more than generous to share. They have solid relationships with several of our local BDMs – something I never had with my former hosts as they were located out of state.

If you are looking for a host that will increase your income (no fees!), willingly give advice and guidance, and has incredibly nice folks running it, Legato is it.

Host Agency Response
September 20, 2018

We appreciate the great review, Laurie! We look forward to many more successful years together.

September 19, 2018
Old Review

No Consortium? Really? But how can that possibly work to my advantage? Well let me tell you how. I saw a definite increase in my commission going with Legato Host versus my former host. The commission split was proof. With Legato, there is no middle man/agency and you work direct with the suppliers of your choosing.

The training is all there. Both with the vendors and on the agent site. You don't need to pay for training, and there is often times way more there than what you'd expect. You can use the information for your websites, and let's talk about the website. They offer really good deals on the websites. I'm very pleased with Legato and the ease of communication is superb. I ask by email, Facebook, phone, and I get someone to contact me and talk to me and give me advice.

Unlike other agent forums, I'm not shamed because I ask for help, or advice, and I don't feel like I'm less than with the other agents, because we are all here to share and see each other succeed.

They offer GDS system for those that need/want that, and they have great relationships with the vendors, direct. They do not rely on a third party mediator to build those relationships. The staff is out there building relationships with suppliers and they are adding to it, weekly.

Set your own course and direction. And then experience the subtle, simplicity of Legato. They just make things smooth. They should. It's in their name!

Host Agency Response
September 20, 2018

We appreciate your great review, Anthony! It's been great getting to know you and help you grow.

September 19, 2018
Old Review

LEGATO........I can't tell you just how privileged I feel to be a part of Legato! Organized, knowledgeable, and very helpful!! They actually follow up with answers to any and all of my questions. They are always in touch and able to get a hold of. In my 25+ years, they are by far the nicest folks I’ve ever worked for or with!!

Working for myself, I always want to be successful, and working with Legato, they continue to give me ALL the tools to do just that They are preparing me for success and I can honestly say I have not felt that way with any other company I’ve been with. If you are looking for a professional travel industry partner, not be taken for every penny, then now is the time to make the switch to LEGATO!

You will be so delighted you did! -Danette

Host Agency Response
September 20, 2018

Hi Danette, thanks for the great review! We're excited to have you be a part of the Legato family.

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