The Legato Model

At Legato, everything starts with one belief: travel agents are not simply booking vacations. They are building independent businesses.

We believe business owners should have the freedom to make the decisions that are right for their businesses while receiving the support, partnerships, technology, and infrastructure they need to grow. The role of a host agency is not to define how those businesses should be built. It is to create an environment where business owners can build stronger businesses.

Whether you are entering the travel industry or bringing an established agency to Legato, you receive the same compensation structure, access to the same opportunities, and the freedom to build the business that is right for you.

Not sure what a host agency should actually do? Learn what a host agency is.

Keep More of What You Earn

At Legato, every agent receives a 90/10 commission split from the beginning. There are no recurring fees, production tiers, and no host-imposed sales quotas. Your compensation is not reduced because you are new, building gradually, or choosing to operate a more specialized business. We succeed when our agents succeed. That keeps us accountable for continually providing value rather than relying on recurring fees.

What This Means for Your Business

• Your commission split isn't tied to production tiers or upgrades.
• Industry credentials aren't restricted by host-imposed requirements beyond established standards.
• FAM opportunities aren't determined by arbitrary internal sales thresholds.
• Your host agency supports your growth, it doesn't decide when you've earned it.

Technology That Works With Your Business

Legato provides access to MontisPRO®, our proprietary agency back-office solution for managing sales reporting, commissions, supplier information, training, communications, events, and other essential areas of your business. We integrate directly with both Tern and Travefy, giving agents greater flexibility in how they manage clients, trips, workflows, and itineraries.

These integrations help information move between systems, reduce duplicate data entry, and create a more connected technology experience. You are not required to reshape your business around a single CRM or workflow; choose the tools that best support the way you operate.

What This Means for Your Business

• You have the flexibility to choose technology that fits your workflow.
• Direct integrations with Tern and Travefy help your tools work together.
• MontisPRO® connects essential areas of your agency in one central location.
• Technology supports the business you are building, not the other way around.

Direct Supplier Access and Opportunity

Strong supplier partnerships are valuable because of the opportunities they create. Legato develops relationships with supplier partners and creates direct opportunities for agents to learn from, connect with, and build relationships with the people behind the brands they sell.

Through live education, events, supplier resources, and direct introductions, agents can strengthen their product knowledge while developing meaningful industry relationships. Our role is not to become a barrier between you and the supplier. It is to open the door.

What This Means for Your Business

• You have opportunities to connect directly with suppliers and partners.
• Live education combines product knowledge with relationship-building.
• Supplier resources help you make stronger recommendations to clients.
• Your host agency helps open doors rather than standing between you and the supplier.

Training for Building a Real Business

Legato’s education extends beyond learning how to make a booking. Our training is designed to help agents build and operate sustainable travel businesses. Agents receive access to on-demand education, live webinars, supplier training, practical resources, and an annual conference focused on professional development and connection.

What This Means for Your Business

• You receive business education in addition to booking and supplier training.
• On-demand resources are available when you need them.
• Live webinars provide ongoing education and supplier access.
• Practical guidance helps you apply what you learn to your business.

New to the industry? Our training helps you establish a strong foundation while developing the practical skills required to serve clients and manage your business confidently.

A Partnership Built on Mutual Accountability

Business ownership comes with responsibility. Whether you're building your first travel business or growing an established one, you're responsible for serving your clients well, reporting your sales accurately and on time, and taking ownership of the business you build.

We believe your host agency has responsibilities too. Our role is to provide the tools, support, partnerships, and opportunities that help your business succeed. That’s why the Legato Model doesn’t rely on recurring fees or long-term contracts. We believe strong partnerships are built by continually creating value and earning the trust of the business owners we serve.

We succeed when you succeed. That's where true accountability begins.

What This Means for Your Business

• You take ownership of the business you build.
• Your host agency is accountable for creating value.
• There are no recurring fees or long-term contracts tying you to Legato.
• We succeed when you succeed.

Is the Legato Model Right for You?

Choosing a host agency is about more than comparing commission splits, fees, technology, or supplier relationships. It is about finding a partner whose approach aligns with the business you want to build.

Whether you are launching your first travel business or looking for a host agency that better supports the one you have already built, we would welcome the opportunity to learn more about your goals and show you how the Legato Model comes to life every day.

Schedule a call to learn about Legato.