Question 1

What kind of training programs do you offer for new agents?

Accepted Answer

Hi Jennifer, we have the following training for new agents: supplier, tech support for internal systems, roadmap for getting acclimated to the industry, travel speciality training, marketing training and a roadmap to walk you through the steps to develop an effective marketing plan, and destination training. We use an exclusive air booking tool that requires no training (unlike a GDS) and makes air bookings easy and profitable. Our training and tools have set us a part from other companies since day one and we're continuing to enhance different programs to help agents succeed. 

Feel free to contact us and setup a webinar to view the training and our comprehensive toolbox to support agents, both new and experienced.

Question 2

I want to primarily sell river and ocean cruises. Can I do that through your host agency or do you focus more on other kinds of travel?

Accepted Answer

Hi Shilo, 

Thanks for your question. We have many agents who sell  river and ocean cruises with great success. We’ve got all the necessary tools to support you in this speciality. Feel free to give us a call to talk through any questions or schedule a webinar to see what we offer.

Question 3

What type/brand of CRM tool do you provide your member?

Accepted Answer

Anne,
Thank you for the inquiry. We actually have our own proprietary CRM Tool called Montis Pro. Let us know if you would like a demo of it. 

Sincerely,
Legato Travel Solutions

Question 4

I'm primarily interesyed in family travel. Do you have access to family all inclusives, Disney, Universal, Ocean Cruises and tour packages?

Accepted Answer

Katrina,
We do offer access to all of the Family Travel Suppliers, Ocean Cruise Lines, Tour Packages and All Inclusive Tour Operators and Hotels. Look forward to discussing with you more. 

Sincerely,
Legato Travel Solutions

Question 5

Will I be missing out on anything since you are not part of a consortium? What sets you apart/why choose not to be part of a consortium?

Accepted Answer

Annie,
Thanks for reaching out and that is a great question. We choose not to be part of a consortium so that advisors have the choice to use the Supplier they feel most fits their and their clients needs. Our commissions are competitive with the consortium as we contract directly with the supplier rather than have the middleman. It is hard for me to say if you would be missing out on anything not knowing what your business model is and what you are looking for in a host but as a general answer I would say probably not. As far as what sets us apart. We focus on technology and have a great social media marketing platform, our own CRM, a robust booking engine that can fully branded by the advisor, great training opportunities and our service. We are here to help advisors succeed and have someone available all the time to assist advisors and a great advisor community that collaborates together.

Question 6

My niche is Gap Year Europe backpacking trips with complex, multi-city itineraries. Does Legato offer access to rail providers through Amadeus?

Accepted Answer

Hi Michael, we have rail providers within our supplier network that can handle this request wether booked directly or through a wholesaler. We have Sabre as our GDS. Feel free to schedule a meeting with us, via our website, to discuss how we could help with your agency needs.

Question 7

Does Legato have access to Amadeus Ticketing Light for instant purchase airlines like EasyJet?

Accepted Answer

Hi Michael, we have Sabre as our GDS and have booking engines that have the full compliment of air providers including LCC's like easyJet

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