I’ve been with Dugan’s since 2014 and happily renewed my contract last month! I had limited experience when I started out. Just a passion for travel and wanting to help people create an awesome vacation experience. I did a lot of research before choosing Dugan’s as my host agency. Dugan's agents are like a big family, there is always someone that has experience in what you need help with, and they are always willing to share their knowledge. During this past year, Jennifer and the management team have gone above and beyond my expectations from weekly zoom sessions, ongoing training, moral support, and providing tools to use to assist us in maintaining and growing our agencies through difficult times. Don’t hesitate to choose Dugan’s as your host agency!
When looking to start my own business in the travel agency I did my research and I found Dugan's Travels LLC. I looked at several host agencies and I set up an appointment to talk to Dugan's Travels LLC and after a helpful phone call I knew this was the right host agency for me. I appreciated that they answered my questions and also asked questions of me to set reasonable expectation about joining their agency. Once I joined they included training that was very helpful and I also took the opportunity to attend their annual Dugan's U to gain valuable knowledge and meet suppliers and fellow agents. The networking with this host agency is useful and the Dugan's team that is their for support is also quick to reply and help you because they want you to succeed!
After many of years of wanting to go into the travel business I finally starting researching how I could do this out of my home on the side while still working a full time job. I found out about working with host agencies and decided to give Dugans Travels a try. Now almost 6 years later it was the best choice I made! I have now quit my full time job and I am doing the thing I love most which is running my own travel business out of my home. Dugans Travels has given me the opportunity to learn and grow my business with the exceptional training and the wonderful support of their management team not to mention the amazing support you get from the other agents. Everyone is a true family wanting to help everyone succeed in their own business and the friendships are remarkable from all over the US. Dugans is also associated with one of the top consortiums which helps give our clients some great deals and pays us a higher commission. They also give a great accounting system that helps track our clients information, bookings and commission payments. I plan to be with Dugans for a very long time!
This agency has given me the training needed to book and service clients with confidence.
I joined Dugans in 2009. I loved to travel and plan. My family and friends thought I would be a perfect fit as a travel agent. I love my job and I am very glad I joined Dugans. I searched for a long time to find my perfect spot and I found it with Dugans. The training and help we get is absolutely wonderful. I would suggest Dugans for anyone looking to become a travel agent.
For years I'd kicked around the idea of being a travel agent as I have such a passion for helping people plan vacations. So when I was finally ready to pull the trigger, I started doing research about how to be a successful home based agent. I came across information about Dugan's (amongst others) and I noticed there was an TA affiliated w/ Dugan's that lived close by. I contacted her and asked a lot of questions and she told me that Dugan's was a class operation. So I signed up and haven't looked back. I got great training, which was interactive w/ the Management Team. Not just read this material, sign this contract and start booking. They wanted to make sure you were actually ready to start working with clients.
I love our Facebook group, a great sharing of information! There are many training opportunities available and I am anxious to finally attend my first Dugans U soon. I know it will really help me grow my business.
I have been in the industy since 1999 ( before 911), and seen it have it's up and downs. My experience with Dugan’s has been nothing but positive since joining in 2012. Dugan's Team is amazing, and always gets back to you with any questions you may have. To have a successful business you must put your heart into it to make it survive. I have a very successful business, and I would not stay with an Host Agency that I did not like.
Dugans Travels put so many opportunities together to make your business grow. Dugan's University's are the number one source to learn about the Travel Business. They also run unlimited webinars that I advise all the agent to attend. In the travel business you must keep up with all the changes. Dugan's lets you know about these changes or the opportunity to learn on your own. If your business does not survive or is struggling, you must get out there and take advantage of what Dugan's offering.
For the people that think they will only join this industry for "free" trips......that is long gone. Save your time and look elsewhere. You are the owner of your own business. Work hard and you will get rewarded with more then just free trips.
Cheryl Sawin
I have been with Dugan's Travels since 2003. When I was looking for a host agency to start my business, I reviewed many host agencies and called and asked lots of questions. After I contacted Jennifer and learned about how the agency worked, I felt it was just what I was looking for and joined. I completed the training and knew that there would always be someone that I could ask when I needed help booking something that was out of my area of expertise. Dugan's agents are like a big family, there is always someone that has experience in what you need help with and they are always willing to share their knowledge. Being part of a big agency gives you the advantage of being part of the top selling agencies with special service desks for reservations and part of a consortia that I could not do on my own. It also gives you a bigger commission with many suppliers since the total sales of the agency determine the level of commission paid to agents. There is always someone available at the help desk to answer your questions--even if the questions are a little unusual. Commissions are always paid in a timely way and the Clientease system makes keeping track of all your booking and clients nice and easy and accessible anywhere you have internet. The management team really goes the extra mile to make sure you have the most current information with seminars all over the country to keep you informed about the suppliers and even meet them in person. Dugan's is a great agency for someone who wants to work from home and have a successful business and support from a great team of other agents.
I have been an agent with Dugans since August of 2012. My wife and I were doing research on starting a a home based business. Since we love travel we decided to look into how we could start a travel agency. Lucky for us we learned about host agencies and the path led us to Dugan's. I am so glad that it did! The opportunity to learn about something that was a passion for us was a draw and no one else offered the same kind of materials and training from the start. After training I was doing travel on a very part time basis until I attended my first Dugan's University event, a Walt Disney World Boot Camp. The support had always been there but this is when it clicked and I realized how lucky I was to be a part of this. So much so that I have attended a number of annual training events to meet suppliers and keep up my education. The Management team that runs these events plus the support from Jennifer to have these events is invaluable. Run, don't walk, for the opportunity to work with this great group. Be prepared to work hard and run your own business but the team and other agents are their to support you and want you to be successful!
Joining Dugan's Travels 17 years ago was the best decision I made. When I joined the agency, I didn't have any prior travel industry experience. I was looking for something to do from home to be with my then 2 year old daughter. Travel has always been a passion of mine.
There have been a lot of great changes over the years. An agents only forum and Facebook group, and a new commission system for starters.
Everyone wants to see each other succeed. There is always someone available to help answer questions. The agency has become a family over the years. I highly recommend going to the seminars. They are invaluable learning tools to help you grow your business..
This business isn't for everyone. If you are a self starter and motivated you will have unlimited Success.
I think I read every review on this website before deciding to give Dugans a try. Not sure what made it stand out except that it seemed more "personal" and as I've found out since then, that is exactly what makes them a good host agency for me. The initial training was very informative but the in-house training seminars offered by Dugans twice a year has been a great way for me to meet our preferred suppliers and learn from other seasoned travel agents that are with Dugans. I love being able to freely ask questions on our closed Facebook page but I also like that I'm comfortable asking the management team of Dugans any question that I may have. If you want to be a person and not just another number to a host agency, I'd pick Dugans every time.