All Reviews

124 reviews
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Top Review

January 5, 2023
I joined Dugan's Travel in July of 2021 with no travel agent experience under my belt. I had discovered the joy of traveling only a few years before, and I was looking for a way to travel more and supplement my upcoming retirement income. I decided to give it a year's trial to see if I liked it and could make any money doing it. Dugan's agency was more than willing to take on a newbie and provided a multitude of training opportunities. If I've had questions on procedures or suppliers or just needed suggestions for great travel ideas for clients, I've always gotten feedback from the leadership team or from other agents in the Dugan's family via the Facebook page. I've never been left hanging on my own. I live in a small Midwestern town so I don't have a vast population to pull from for travel clients, but with the variety of training I've taken advantage of, I have been in the top 25 selling agents in 2022. I so enjoy the work I'm doing, now as a full-time agent since my recent retirement. I'm so thankful I took a chance to reach out to Dugan's Travel to ask how I could become a travel agent with their organization. I would encourage anyone looking for a host agency that truly cares you as an individual to contact them, as well.
April 25, 2016
Old Review

I researched a lot of agencies before joining Dugans and I am so glad I did. The training along with the growth in the tech end of the company is great.
Whenever there is a question/issue I get a response asap. Since facebook page was added it is like talking to my family/friends than colleagues.

April 25, 2016
Old Review

I've been with Dugan's for almost 3 years and it's the best move I could have made. I'm learning each and every day from everyone at Dugan's. The training classes that is offered by Dugan's and through Dugan's University can't be compared.

The friends that I've meet are special and truly genuine. I wish Dugan's continued success.

April 25, 2016
Old Review

I just celebrated my first anniversary with Dugan's Travels and cannot say enough positive things! The owner, Jennifer Dugan, is so involved with what's going on with all of the agents and keeps an active presence in our online community. It's so wonderful to see engagement from the very top down. The training I received when I first signed up was immensely helpful and they provided me with tools that I have been able to customize for my agency and my clients that I still use today. Every year there are multiple training events hosted through Dugan's University to help agents understand our suppliers more thoroughly and really become experts in what we're selling to our clients! The activity in the online community is so supportive and is my best resource. It's so great to be able to connect with other agents for help or feedback. I'm so immensely grateful for the support and ongoing education that I receive through Dugan's!

March 2, 2015
Old Review

I have had a very positive experience with Dugans Travels. I was new to the industry when I joined Dugans 2 1/2 years ago and am finding many opportunities to grow my business. They are supportive and provide a lot of continuing education and ways to interact with others in my situation.

February 27, 2015
Old Review

I have just celebrated my 5th anniversary with Dugan's Travels. They are my first and only host agency and I can't imagine being with any other host!

The support that I have received from the administration and other Dugan's agents has been outstanding. On the back of the business cards for Dugan's admin it says "Work with a family of agents" and that is so true. It really feels like a family.

The commission levels available with Dugan's are some of the best out there. The status that Dugan's has with a number of outstanding suppliers allows for great partnerships and potential to make more money.

There are training events held numerous times a year that not only provide a wealth of information but also allow an opportunity to network with other Dugan's agents and make some great new friends.

Dugan's offers the benefits of vacation.com as the agency consortium which is invaluable. Also, the technology of Clientease is extremely helpful.

I checked out a number of hosts when I was looking for one and Dugan's couldn't be beat. 5 years after deciding to go with Dugan's, I couldn't be happier.

February 27, 2015
Old Review

After several months of researching various host agencies, I contacted Dugan’s Travels to get more information. The management team was extremely helpful, informative and very pleasant. It is now more than 12 months since that first phone call and has been the best experience. Because Dugan's wants to be sure you, the agent succeeds, you have to complete an extensive training program. The team is extremely helpful,friendly, very good about answering my questions,quick with email responses, and wonderful training seminar opportunities. I would and have recommended Dugan’s to others considering home based travel industry.

February 27, 2015
Old Review

Update May 2nd, 2016:

Dugans Travels has been a fantastic partner and a wonderful resource during my time with the agency. Very helpful and available; two attributes I value greatly. The leadership team is engaged and is continuing to seek ways to improve the overall agency. I am glad I am part of Dugans Travels
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Dugan's Travels is a great host agency. They offer:
Solid Training
Great Access to the executive team
Wonderful opportunities to meet suppliers
Teach successful ways to grow your business
Great Family environment

I am very pleased with my decision to join the
Dugan Family.

February 27, 2015
Old Review

Dugans has been an amazing host. They are so welcoming and supportive. Melissa was great to work with for my training and orientation. Everyone has been so helpful and they want me to succeed. I am so glad I chose Dugans as my host.

February 27, 2015
Old Review

I joined Dugan's Travels in 2013. Having worked in travel and hospitality industry for over 20 years, I decided to pursue my own passion - helping people fulfill their travel dreams. I once joined a host agency in 2002 for a year but did not get the kind of support and service Dugan's Travels provides. I am glad that I found Dugan's. I am currently attending the Dugan's University in Anaheim. The wealth of information the suppliers give us is simply amazing and wonderful. They provide us with tools in marketing our own home-based agency and selling their products which in return increase our sales making our own business a success. I am very impressed with the passion that management demonstrate in helping all of us succeed. As well as other agents who have been in business for years, unselfishly sharing their knowledge and experience. This is priceless! I feel blessed and proud to be affiliated with Dugan's Travel. More importantly, Kudos to management team for gaining the respect, appreciation and acknowledgements of the suppliers because of its performance, professionalism and passion. I am happy that I attended Dugan's University and had the opportunity to meet my fellow travel professionals. I learned so much. Thank you Dugan's Travels and keep up the amazing job! Definitely will be with Dugan's Travels for a long time.

February 26, 2015
Old Review

I have been with Dugans Travels for over 6 years. I love all of the training benefits and help that I get from this agency. I recommend anyone looking at being a home based agent consider Dugans Travels as their host agency. You will not regret it.

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