I’ve been with Dugan’s since 2014 and happily renewed my contract last month! I had limited experience when I started out. Just a passion for travel and wanting to help people create an awesome vacation experience. I did a lot of research before choosing Dugan’s as my host agency. Dugan's agents are like a big family, there is always someone that has experience in what you need help with, and they are always willing to share their knowledge. During this past year, Jennifer and the management team have gone above and beyond my expectations from weekly zoom sessions, ongoing training, moral support, and providing tools to use to assist us in maintaining and growing our agencies through difficult times. Don’t hesitate to choose Dugan’s as your host agency!
I have been with Dugan's Travels for one year and new to the industry. I have been supported every step of the way! I am so grateful to the professional training and mentorship Dugan's has provided. Their training program (Dugan's University) is very helpful. If I need assistance or Dugan's is always prompt to assist. Their motto, "in business for yourself, but not by yourself" is absolutely true. If you are an agent that is serious about learning and building a business, Dugan's is for you.
Dugans Travel's provides the best support for those of us who are fortunate enough to work with this exemplary agency. We are given a multitude of tools for our travel planning toolboxes and have developed phenomenal training programs to make our job easier. The agency works with novices and and experienced professionals alike and I can't say enough about the quality of this agency. Keep it up, Dugan's. I am "in it to win it" with you and your team at the helm.
I joined Dugan's Travels on June 30, 2023, completely new to the travel industry but excited because I had always loved planning trips for friends and family. From day one, being a beginner was never an issue. The entire Dugan’s team supported me every step of the way. I attended DU in September ’23 and again in September '25 to learn as much as I could, and it was an amazing experience—everyone was friendly, helpful, and the supplier sessions were incredibly informative.
Now, in my third year with Dugan’s, I appreciate their support and resources even more. Their help desk continues to offer quick, reliable responses, and CEO Jennifer still goes above and beyond with her accessibility and genuine investment in agent success. Dugan’s provides so many tools to help you grow at your own pace, from ongoing trainings to Bootcamp, which I completed and found full of constant “lightbulb moments.”
What started as a way to make some extra money doing something I love has turned into more success than I expected—I even made the Top 25 a few times and look forward to hitting that mark again. The encouragement, education, and community here make all the difference. New goals are to get to 5 star status in 2026, and with Dugan's help I'm sure I will get there!
Huge thanks to Jennifer, Christina, Shari, & Lisa, and the entire Dugan’s leadership team for continuing to provide the best experience in becoming—and thriving as—a travel agent. I truly couldn’t have chosen a better agency than Dugan’s Travels.
I've been with Dugan's Travels for many years. It is a great organization. The management team is more responsible than any I have seen. Both them and the other agents are friendly, knowledgeable, and always willing to help. There are a large number of tools and educational opportunities available for both those starting out, or those looking for something new. Just a great organization to be with.
’ve been an at-home agent with Dugan’s Travels for nearly 15 years, and it has been an incredibly positive experience from the start. What stands out most is the support—they truly care about their agents and are always looking for ways to help us grow. Whether it’s training, mentorship, or new opportunities, Dugan’s consistently invests in developing talent.
As someone who specializes in Sandals Resorts and Disney Cruise Line vacations, I’ve really benefited from Dugan’s strong partnerships with these brands. The resources, tools, and training they provide make it easy for me to stay informed and deliver exceptional service to my clients.
The flexibility is another huge advantage. Being able to set my own hours allows me to balance work and family life while still running a successful travel business. On top of that, the commission structure is excellent—truly one of the best I’ve seen—which makes all the hard work even more rewarding.
After 15 years, I still feel valued, supported, and proud to be part of Dugan’s Travels. It’s a host agency that genuinely wants its agents to succeed, and they prove it every day through their communication, leadership, and commitment to our success. I highly recommend Dugan’s Travels to any agent looking for a professional, supportive, and growth-minded agency to call home.
Even though I only wanted to work part-time on my travel business, Dugan"s Travels offers all the availability, resources, support and encouragement as if I were a full-time travel business. They realize the importance of trainings, updating systems and constant growth in an ever-changing travel industry. They support a "when you do better, we all do better" mentality, so they truly encourage, and support, each agent to do their best business. I have thoroughly been blessed to have found Dugan's Travels to be my host agency!
I am a new TA with Dugan’s Travels and I cannot say enough about how great they have been! I was assigned a liaison to help me through the journey of starting my new business, and Christina has been a wonderful guide. She returns my emails promptly, has called me multiple times and has caught things in agent mate that I hadn’t realized I needed to be correcting. The owner, Jennifer, has empowered me with countless classes that are available to me as well as webinars that have been very helpful. I’m beginning to see that Dugan’s Travels is a family and they are eager for me to be engaged and part of the family. They are a wonderful agency and I’m proud to be a part of the Dugan’s Travels.
Almost 26 1/2 years in the industry with Dugan's Travels. Still the best decision I ever made. Top notch agency with lots of webinars, and in person events. Very supportive team and agents who help each other out. You are never alone, someone is there to help every step of the way.
Dugan's University held in Anaheim each year is the best way to learn, interact with suppliers, management and the other agents. A lot of aha moments happen when everyone comes together.
I've been incredibly pleased with my experience as a travel advisor hosted by Dugan’s Travels. From the start, they've provided a supportive, education-focused environment that’s ideal for both new and experienced agents. The community is welcoming, the resources are plentiful, and the leadership is accessible and genuinely invested in our success. Whether you're looking for training, tools, or encouragement, Dugan’s makes it easy to grow your business with confidence.
Thank you so much, Tracy! Your kind words truly mean a lot. We’re so glad you’ve found value in the support, education, and community we work hard to provide. It’s advisors like you who make Dugan’s Travels such a special place. We’re proud to be part of your journey and can’t wait to see all the success ahead for you!
I've been with Dugan's Travels for 8 months and have received an incredible amount of training. As a new agent, access to webinars with BDMs and training modules in DUonline are extremely helpful. Dugan's also has a new online community for agents to connect and get support. I find the other agents helpful and friendly. Learning the client management system, suppliers and destinations can be overwhelming but Dugan's gives us many tools to help us be successful.
Thank you so much, Becky! We’re thrilled to hear how valuable the training and support have been for you during your first 8 months. Starting out as a new agent can definitely feel overwhelming, but it’s great to know you’re taking full advantage of the tools and community we’ve built to help you succeed. We’re so glad to have you as part of the Dugan’s family and look forward to cheering you on as you continue to grow your business!