I joined Dugan's Travel in July of 2021 with no travel agent experience under my belt. I had discovered the joy of traveling only a few years before, and I was looking for a way to travel more and supplement my upcoming retirement income. I decided to give it a year's trial to see if I liked it and could make any money doing it.
Dugan's agency was more than willing to take on a newbie and provided a multitude of training opportunities. If I've had questions on procedures or suppliers or just needed suggestions for great travel ideas for clients, I've always gotten feedback from the leadership team or from other agents in the Dugan's family via the Facebook page. I've never been left hanging on my own.
I live in a small Midwestern town so I don't have a vast population to pull from for travel
clients, but with the variety of training I've taken advantage of, I have been in the top 25 selling agents in 2022. I so enjoy the work I'm doing, now as a full-time agent since my recent retirement. I'm so thankful I took a chance to reach out to Dugan's Travel to ask how I could become a travel agent with their organization. I would encourage anyone looking for a host agency that truly cares you as an individual to contact them, as well.
I started with Dugan's after working briefly with a local agency to organize group cruises. Jennifer was SO patient with me as I emailed her with question after question before committing. I am SO GLAD I did! Not only did Dugan's offer training to help me get started as a home-based agent, but they have continued to upgrade and revise the training offered. The support has been phenomenal, and I really feel like Dugan's is family-oriented and supportive of their agents. Since I started in 2011, they have added an excellent CRM program, in-person and virtual training and support, and agency FAM trips. I really can't imagine working with another host agency as Dugan's has provided everything I need to be successful on my own terms. There is no pressure to meet specific sales quotas, service fees and insurance costs are low, and I retain a larger portion of my commission than most other agencies. Dugan's is simply the best.
Cindy-
Thank you so much for the kind and thoughtful review! We are so glad you are with us and I am so glad you are happy with all the upgrades and new offerings we have for agents! Here's to 2024!
I've been with Dugan's since 7/2021. I started with no experience but have never felt out of place. With their encouragement and training, I achieved 5 Star status for 2023 and should again in 2024. My goals of retiring, working from home and lots of travel have been reached with their amazing help.
Nancy-
I have been so impressed how you came into the agency and really went after it! We have loved getting to know you and know you are going to continue to hit Five Star year after year!
I joined Dugan's in Feb of 2012 with only personal travel experience. They have been great from the beginning and very supportive. They try very hard to keep all the agents up to date with new travel guidelines.. great offers.. etc.. and always providing training to help us be very successful. I have a full-time job and started this as a side business and this has become a whole lot more than a side job. I almost reached my million-dollar sales goal for this year!!! Excited to see what my sales will be when I can go full time after my retirement in just 3 short years!! Dugans's support and training has helped to make this happen Thank you Dugan's!! If you are looking for an agency, Dugan's is the goal mine of the industry! Thanks Dugan's!
Sherry-
You have risen to the highest of levels! It's amazing to me that you started just part time doing this so long ago and now look at where you are! Congratulations!
When I decided to make the leap into the travel industry as a professional, I contacted several well known host agencies that I had researched online. Several simply replied with a online application with a payment portal to pay the hosting fees, while Dugan's actually followed up with a phone call and several follow up discussions to answer all my questions (and I had quite a few!). That impressed me, knowing that I was not going to just be a number on a spreadsheet, but a member of the Dugan's Travel family.
During my onboarding and for the first several months, the help desk was so supportive, and I really appreciated all the online training available across all types of travel - rail, cruises destinations and hotel vendors, which allowed me to be more confident as I started my new business. Likewise, the opportunity to meet with fellow Dugan's travel advisors at events around the country each year has been invaluable.
I also appreciate the fact that while competitive, the atmosphere is not cutthroat, and the Dugan's leadership team, along with fellow advisers are always ready and willing to provide any guidance and assistance if needed.
I am very pleased with my decision to select Dugan's Travel as my host agency and look forward to continuing this relationship in the future.
Joleen-
It has been a true delight to see what you are doing with your business. We love success stories like yours! So glad you joined us!
What I appreciate the most about Dugan's Travels is their commitment to personalized service for the agents. They truly go above and beyond to ensure that all your questions are addressed and answered promptly. Overall, my experience has been positive and I look forward to many more years with this host.
Porchia,
We are so glad to have you with us and can't wait to see what you accomplish in 2024! You are doing amazing!
I joined Dugan's in January of 2023 and was new to the industry. They have been great for a new travel advisor such as me and have been very supportive. The training provided by the agency is extensive and prepares you to be a successful travel advisor even if you are new to the business. I have already exceeded $100k in sales in my first year and could possibly reach over $150k in sales by the end of the year. Dugans's support and training has played a large role in this. If you are new to the business and looking for an agency that will truly support you, Dugan's is the answer!
John-
Your sales have been amazing! Thank you for the great review and we are so happy you joined us!
I joined Dugan's Travels in 2009 with no agent experience at all. I love to travel and was looking for something that I could do part time at first and grow into a full-time career upon my upcoming retirement. Jennifer and her team have given me all of the opportunity, support, training and tools I need to be successful. Dugan's is constantly growing and improving and looking for ways to help us grow & improve our businesses. I am very thankful to be a part of the Dugan's family!
Stephanie-
What an asset you have become for the agency and how helpful you are to all those starting out! We are so glad you are with us and love to see your success!
I've been with Dugan's Travels since the beginning (1999), as the very first agent to be trained and hosted. Joining the agency has been the best decision I ever made. It is a wonderful agency with a family feel. Help is available for those who are very new to the industry as well as those who are seasoned professionals. There are so many options for training both in person and online. You are never a number! Everyone on staff as well as your fellow agents are very friendly and helpful. We all enjoy seeing each other succeed and lend a helping hand or cheer each other on.
Barb-
What you have done with your business in the last few years has been AMAZING! We can always count on you to help others and offer words of advice. Thank you for being a part of the business for so very long!
Dugan's Travels is truly exactly what someone like me starting out needs. They are super supportive, help with all of my questions, and give a tremendous amount of guidance. I searched EVERY Host Agency and compared them all in detail and happily chose Dugan's, and haven't looked back. They give fair commissions, and the education and training they provide is really great. They also have strong relationships with several key suppliers in the industry. I have been able to give my clients everything they need with the resources at Dugan's.
Jimmy-
Your enthusiasm is inspiring! You are charging full speed ahead and that is so awesome! Cannot wait to see what 2024 brings for your business.
I am a Disney Specialist and I have been with Dugan's Travels for over 13 years. I love having the freedom of owning my own agency but still the help and experience of my fellow agents. Our Facebook group page is incredibly helpful. If you’re looking to book, travel, or join an agency, Look no further than Dugan's travels.
Debbi-
13 years went by pretty fast didn't it? Wow! So glad you have continued to be with us and we sure appreciate your support!