All Reviews

109 reviews
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  • 1 star

Top Review

January 5, 2023
I joined Dugan's Travel in July of 2021 with no travel agent experience under my belt. I had discovered the joy of traveling only a few years before, and I was looking for a way to travel more and supplement my upcoming retirement income. I decided to give it a year's trial to see if I liked it and could make any money doing it. Dugan's agency was more than willing to take on a newbie and provided a multitude of training opportunities. If I've had questions on procedures or suppliers or just needed suggestions for great travel ideas for clients, I've always gotten feedback from the leadership team or from other agents in the Dugan's family via the Facebook page. I've never been left hanging on my own. I live in a small Midwestern town so I don't have a vast population to pull from for travel clients, but with the variety of training I've taken advantage of, I have been in the top 25 selling agents in 2022. I so enjoy the work I'm doing, now as a full-time agent since my recent retirement. I'm so thankful I took a chance to reach out to Dugan's Travel to ask how I could become a travel agent with their organization. I would encourage anyone looking for a host agency that truly cares you as an individual to contact them, as well.
September 6, 2023

I joined Dugan’s in 2013 and have been so impressed! I proudly recommend to people who ask me about getting started in the travel industry. I don’t think there is a better support staff to work with. There is such a vast amount of experience and always someone who knows the answer no matter the question. I appreciate the family feeling but the autonomy that we are given to grow our businesses. The support staff responds to emails, comments and suggestions very quickly and I feel like I my opinion does matter no matter how long you’ve been in the business. I truly enjoy Dugan’s U and I have been trying to make sure my schedule is open in September. I also like the traditional Dugan’s Family events like “Oogie Boogie Bash” and the cruises. I will be attending my first Dugan’s family cruise and I am so excited. My husband (who is now deceased) and I could not have chosen a better work family to learn and grow a business with. I love my Dugan’s family.

September 6, 2023

I joined Dugan's in 2019 after leaving a toxic host agency who stole their agents money. I was welcomed with open arms and into an agency that far exceeded the last. They offer trainings, systems to keep you organized, and events to further your knowledge of the industry and vendors. I am forever grateful for this company and what it has offered. Amazing host agency for anyone starting out or seasoned in the industry.

September 6, 2023

I joined Dugan’s Travel in 2022. Being new to the travel industry I wanted to make sure I found an agency that would be supportive and provide me with the training I would need to be successful. I did a lot of research before making my final decision, but I can definitely say that I made the best decision choosing Dugan’s Travel. Look forward to many more years of working with this team of agents.

September 5, 2023

I just joined Dugan's this past May 2023. So far, I have been extremely happy with my time here. I've been working my way through the large amount of trainings that they have available to their agents. The onboarding process was easy and the onboarding training was exactly what I needed being new to the travel industry. I look forward to growing my travel business with the help of Dugan's Travels.

September 5, 2023
Updated Review

I've been with Dugan's Travels since April 2018 and have loved my time with them. The support the administration provides is top notch and the trainings they make available are phenomenal. Their Client Management System is great for keeping track of sales, clients, commissions, etc. I was also able to get a great discount on a Travefy account through them. I couldn't imagine a better Host Agency.

March 23, 2021
Previous Review

I've been with Dugan's for almost 3 years now and have loved my time with them. There is so much support from the leadership team, there is never a time where I haven't felt supported. Smart Agency, the back office system we use is simple and easy to navigate. I was brand new to the industry when I started with Dugan's and felt they offered a good amount of training, especially for someone new. In addition to new agent training, they offer great incentivies for you to continue your education on your own. Commission splits are very fair and you even have the opportunity to increase your split with more training. And with their private facebook group, you can often receive assistance from other agents who may have dealt with the same situation you are. I would highly recommend joining the Dugan's family.

September 5, 2023

I joined Dugan's Travels in 2009 with no agent experience at all. I love to travel and was looking for something that I could do part time at first and grow into a full time career upon my upcoming retirement. Jennifer and her team have given me all of the opportunity, support, training and tools I need to be successful. Dugan's is constantly growing and improving and looking for ways to help us grow & improve our businesses. I am very thankful to be part of the Dugan's family!

September 5, 2023

I joined Dugans in January of 2023 and was new to the industry. They have been great for a new travel advisor such as me and have been very supportive. The training provided by the agency is extensive and prepares you to be a successful travel advisor even if you are new to the business. I have already exceeded $100k in sales in my first year and could possibly reach over $150k in sales by the end of the year. Dugans support and training has played a large role in this. If you are new to the business and looking for an agency that will truly support you, Dugans is the answer!

May 16, 2023
Updated Review

I have been with Dugan's Travels for 10 plus years. Jennifer is an awesome leader, mentor and has a terrific team behind her. Jennifer and the leadership team truly care about all the agents within the Dugan Family from the newbies to the well-established agents. I always feel supported when I need assistance with a particular booking, specific procedure, or guidance with my own personal growth as a travel advisor. Dugans Travels provides a wealth of training materials covering day-to-day business, personal growth, mentorship, Facebook Group, and FAM opportunities. Platforms include Zoom meetings, pre-recorded videos, on-line training and in-person training opportunities. Dugan’s U sessions have been outstanding! The time, effort and expense Jennifer & the Leadership put into these events is unbelievable. Each time I have attended the West Coast sessions, I gain an immense amount of firsthand knowledge from the suppliers in attendance, gain insight from fellow agents, and a sense of family. I am a better travel advisor because of Dugan's and can’t wait to see what the future brings!

March 31, 2021
Previous Review

I’ve been with Dugan’s since 2014 and happily renewed my contract last month! I had limited experience when I started out. Just a passion for travel and wanting to help people create an awesome vacation experience. I did a lot of research before choosing Dugan’s as my host agency. Dugan's agents are like a big family, there is always someone that has experience in what you need help with, and they are always willing to share their knowledge. During this past year, Jennifer and the management team have gone above and beyond my expectations from weekly zoom sessions, ongoing training, moral support, and providing tools to use to assist us in maintaining and growing our agencies through difficult times. Don’t hesitate to choose Dugan’s as your host agency!

March 23, 2023
Updated Review

I've been part of the Dugan's Travels team since 2011, hard to believe it's been 12 years. The support team is made up of past and current travel agents who understand the travel industry and home based agent’s needs. If I were choosing a host agency today, I wouldn’t hesitate to choose Dugan’s again!

March 23, 2021
Previous Review

I became part of the Dugan’s Travel host agency team since 2011 (10 years ago). The support team is made up of past and current travel agents who understand the travel industry and home based agent’s needs. To say 2020 was a difficult is an understatement, but Dugan’s has stuck with us. If I were choosing a host agency today, I wouldn’t hesitate to choose Dugan’s again.

January 10, 2023

I have been with Dugan's Travels for 10 years now and it has truly been a joy working with such an amazing team! We are truly family. I always feel supported when I need assistance or guidance, whether it's with the ever-changing travel industry or with my own personal growth as a travel advisor. During the pandemic the family bond only became stronger as we continued to come together and help each other navigate through uncertainty in the industry. It was because of this bond that I took the leap to pursue my travel business full-time and resigned from Corporate America. I attended my first Dugans U session last year and got to meet our operations team and talk to them one on one about my goals for my business and the feedback and guidance I received has made such a beneficial change in my business. I am a better travel advisor because of Dugan's and I look forward to many more years working with this amazing family!!!

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