I joined Dugan's Travel in July of 2021 with no travel agent experience under my belt. I had discovered the joy of traveling only a few years before, and I was looking for a way to travel more and supplement my upcoming retirement income. I decided to give it a year's trial to see if I liked it and could make any money doing it.
Dugan's agency was more than willing to take on a newbie and provided a multitude of training opportunities. If I've had questions on procedures or suppliers or just needed suggestions for great travel ideas for clients, I've always gotten feedback from the leadership team or from other agents in the Dugan's family via the Facebook page. I've never been left hanging on my own.
I live in a small Midwestern town so I don't have a vast population to pull from for travel
clients, but with the variety of training I've taken advantage of, I have been in the top 25 selling agents in 2022. I so enjoy the work I'm doing, now as a full-time agent since my recent retirement. I'm so thankful I took a chance to reach out to Dugan's Travel to ask how I could become a travel agent with their organization. I would encourage anyone looking for a host agency that truly cares you as an individual to contact them, as well.
Update May 2nd, 2016:
Dugans Travels has been a fantastic partner and a wonderful resource during my time with the agency. Very helpful and available; two attributes I value greatly. The leadership team is engaged and is continuing to seek ways to improve the overall agency. I am glad I am part of Dugans Travels
_____________________________________________________
Dugan's Travels is a great host agency. They offer:
Solid Training
Great Access to the executive team
Wonderful opportunities to meet suppliers
Teach successful ways to grow your business
Great Family environment
I am very pleased with my decision to join the
Dugan Family.
Dugans has been an amazing host. They are so welcoming and supportive. Melissa was great to work with for my training and orientation. Everyone has been so helpful and they want me to succeed. I am so glad I chose Dugans as my host.
I joined Dugan's Travels in 2013. Having worked in travel and hospitality industry for over 20 years, I decided to pursue my own passion - helping people fulfill their travel dreams. I once joined a host agency in 2002 for a year but did not get the kind of support and service Dugan's Travels provides. I am glad that I found Dugan's. I am currently attending the Dugan's University in Anaheim. The wealth of information the suppliers give us is simply amazing and wonderful. They provide us with tools in marketing our own home-based agency and selling their products which in return increase our sales making our own business a success. I am very impressed with the passion that management demonstrate in helping all of us succeed. As well as other agents who have been in business for years, unselfishly sharing their knowledge and experience. This is priceless! I feel blessed and proud to be affiliated with Dugan's Travel. More importantly, Kudos to management team for gaining the respect, appreciation and acknowledgements of the suppliers because of its performance, professionalism and passion. I am happy that I attended Dugan's University and had the opportunity to meet my fellow travel professionals. I learned so much. Thank you Dugan's Travels and keep up the amazing job! Definitely will be with Dugan's Travels for a long time.
I have been with Dugans Travels for over 6 years. I love all of the training benefits and help that I get from this agency. I recommend anyone looking at being a home based agent consider Dugans Travels as their host agency. You will not regret it.
Update 4/26/2016: Dugan’s is awesome. I am still with them and learning a lot from the training they offer at the seminars. I got a website going.
Always something new to learn. I also love that the agents are more like a family even when you make so much friendships at the seminars.
We can ask any agent for advice or help at any time. I love it. Thanks also to all the management for everything they do for us.
___________________
I had a friend in the agency and she told me I should join. I had not had previous experience and they had so much training that was offered to me. I still learn all the time and love it. We even have our own Dugan's training seminars at various locations. So as much as the learning I also get to experience the locations of the seminars.
We get to also do ship and hotel inspections to see the properties. Love to see more and can't wait for more training seminars as well as the training online through the agency and suppliers. Love being with the Agency and glad I joined with them. Thanks to the Dugan's management team for the help, training and support.
I have been with Dugans Travels since 2006. When I first started, I had a friend who joined another host agency. She soon became dissatisfied and left that agency. She joined another agency and soon became disenchanted with that agency as well. During that time, I stayed with Dugans. I'm glad I did. Joining Dugans initially required very little cost. Training is as extensive as you want because they offer WEBINARS, a chatlist of other Dugans agents (with a facebook presence) and Dugans Universities which are held in various locations consisting of small classes with presentations from suppliers. I believe that commission percentages are among the best paid to agents. Dugans has evolved over the years and, I'm sure, will continue to evolve. Dugans now gives all agents a client management system, which other outside agents have to pay for. I plan to be a Dugans agent for a long time!
I have been with Dugan's Travels for over 4 years and I realized
I made a good choice in choosing them for a host agency. They are always improving procedures and have excellent communications with their agents. If you don't know an answer to a question, they always have someone you can call to find out. They put on very informAtive conventions and boot camps. Once you are an agent they treat you like family and look out for you even with their other duties. I have been very happy with dugans.
Awesome team! I am patting myself on the back for choosing Jennifer Dugan's team as my host agency and glad they took me under their wings. Keep the wonderful work you are doing guys.
Very warm and welcoming. Quick with responding to any questions. Training info, easy to use & understand.
I started out with another host agency which claimed to offer great commissions, a 24 hour helpline, online training, and a family like atmosphere. These were only a few of the highlights they offered. It turned out to be anything but...more of a pyramid scheme. I loved helping clients plan their perfect vacations, but became discouraged with the search process of a host agency - until I found Dugan's!
The thought of someone willing to share what they had learned from trial and error to others who wanted to work from home, at an affordable cost seemed to good to be true.
Because of the low start up cost and monthly fees, I thought it would be worth a try, 3 years later I wouldn't think of going anywhere else.
It is what you want to make it, you must be self-motivated and willing to learn. The wonderful thing about Dugan's is they give you all the tools. My favorite being the forum board on Clientease, where agents share there knowledge and expertise on any supplier, destination or business related topic. As others have mentioned, for a large agent base, it does feel like a small close knit family.
Oh...and I can't forget to mention the wonderful annual conferences! Not only held at a great location, but the planning team fills each moment with exactly what is needed to help make successful agents.
This agency works for its agents, I have always felt like we come first!