All Reviews

123 reviews
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Top Review

January 5, 2023
I joined Dugan's Travel in July of 2021 with no travel agent experience under my belt. I had discovered the joy of traveling only a few years before, and I was looking for a way to travel more and supplement my upcoming retirement income. I decided to give it a year's trial to see if I liked it and could make any money doing it. Dugan's agency was more than willing to take on a newbie and provided a multitude of training opportunities. If I've had questions on procedures or suppliers or just needed suggestions for great travel ideas for clients, I've always gotten feedback from the leadership team or from other agents in the Dugan's family via the Facebook page. I've never been left hanging on my own. I live in a small Midwestern town so I don't have a vast population to pull from for travel clients, but with the variety of training I've taken advantage of, I have been in the top 25 selling agents in 2022. I so enjoy the work I'm doing, now as a full-time agent since my recent retirement. I'm so thankful I took a chance to reach out to Dugan's Travel to ask how I could become a travel agent with their organization. I would encourage anyone looking for a host agency that truly cares you as an individual to contact them, as well.
April 26, 2016
Old Review

I think I read every review on this website before deciding to give Dugans a try. Not sure what made it stand out except that it seemed more "personal" and as I've found out since then, that is exactly what makes them a good host agency for me. The initial training was very informative but the in-house training seminars offered by Dugans twice a year has been a great way for me to meet our preferred suppliers and learn from other seasoned travel agents that are with Dugans. I love being able to freely ask questions on our closed Facebook page but I also like that I'm comfortable asking the management team of Dugans any question that I may have. If you want to be a person and not just another number to a host agency, I'd pick Dugans every time.

April 26, 2016
Old Review

Dugans has always been helpful and patient as I seem to always be going through the learning process!

April 26, 2016
Old Review

Dugans agents has always been supportive and helpful in my progress to build my business, the network that we share is fantastic. There is always someone available to lend a hand when you have a question or problem. Thank you for all your years of support.

April 26, 2016
Old Review

I have been an agent with Dugan's Travels for almost 3 years and am quite pleased! This is my part time passion and I am able to work around my schedule. The team is always available to me and not only do they answer my questions quickly, but they are helpful and professional while they do it. They are always offering training and other way to increase my knowledge. I had the opportunity to meet a few of the management team last year when they were in New Orleans hosting a training session....it was a great experience!! I wish I had more time to take advantage of the training sessions because they are so helpful and can really help to boost sales and knowledge!!

April 26, 2016
Old Review

I joined Dugan's back in 2010. I was planning to start my own agency from home after being in this industry for a number of years. One late night, I came across Dugan's and was impressed and just felt like it was a good fit. I was incorrect!! It has turned out to be more than just a "good fit". Basically, I wasn't even looking for a host agency, but after reviewing the pros and cons, I decided to join Dugan's. I never expected it to be my extended family. I never expected to grow so close to a group of ladies after spending one week with them in California this past January. Although I don't know every agent, there are those of us who have attended Dugan's U in Anaheim and I promise you, it is LIFE CHANGING in so many ways!! Our closed group on Facebook keeps us so close and in tact with each other. I am very safe to say there is not another host agency out there that has the management team we have in place. Everything from being sure we are paid on time, system assistance, travel issues and more, they are never very far away. If you are looking for more than just a "host agency", and you are looking for a wonderful team that supports you and lots of "sister agents" to help you through, whether you are a seasoned agent such as myself or just beginning, you'll find that Dugan's is beyond the "good fit"!!

April 25, 2016
Old Review

I have been an agent with Dugan's since 2009. I do not regret my association and joining this fabulous organization. They offer learning tools, meet & greet with suppliers, have an annual convention in Anaheim that is not to be missed. They offer support along with your fellow agents, a lot of good resources. The rates that are charged for E&O insurance and your monthly dues are not anything that will break the bank, they are reasonable and straight forward. Since joining, they have upgraded a lot of procedures, put management in place, and have a wonderful website with a wealth of information on it. If you have a question, you will certainly get an answer from somewhere. With any business, you determine your success, they provide the tools for you to succeed.

April 25, 2016
Old Review

I did my research of many host agencies before choosing Dugan's. It appeared they were a family, they are. They truly care about building my business. They also have a good client relation tool. All of this is why I chose Dugan's as my first host agency.They will be my only host agency. Every person I have contacted for help has been wonderful. The support I have received (I am new to this industry) has been amazing.

April 25, 2016
Old Review

Great resources and efficient systems. Fellow agents are very helpful with advice, recommendations and best practice info. Easy to work with staff and fair response time to issues as they arise.

April 25, 2016
Old Review

I have recently joined Dugan's. Can't say enough about the help and assistance I have received starting my business and learning about the travel business. I know that when I have a question that not only will staff quickly respond but the community of agents within Dugan's has shown their responsiveness to other agents' requests. Sincerely glad I signed up.

April 25, 2016
Old Review

I researched a lot of agencies before joining Dugans and I am so glad I did. The training along with the growth in the tech end of the company is great.
Whenever there is a question/issue I get a response asap. Since facebook page was added it is like talking to my family/friends than colleagues.

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