All Reviews

124 reviews
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Top Review

January 5, 2023
I joined Dugan's Travel in July of 2021 with no travel agent experience under my belt. I had discovered the joy of traveling only a few years before, and I was looking for a way to travel more and supplement my upcoming retirement income. I decided to give it a year's trial to see if I liked it and could make any money doing it. Dugan's agency was more than willing to take on a newbie and provided a multitude of training opportunities. If I've had questions on procedures or suppliers or just needed suggestions for great travel ideas for clients, I've always gotten feedback from the leadership team or from other agents in the Dugan's family via the Facebook page. I've never been left hanging on my own. I live in a small Midwestern town so I don't have a vast population to pull from for travel clients, but with the variety of training I've taken advantage of, I have been in the top 25 selling agents in 2022. I so enjoy the work I'm doing, now as a full-time agent since my recent retirement. I'm so thankful I took a chance to reach out to Dugan's Travel to ask how I could become a travel agent with their organization. I would encourage anyone looking for a host agency that truly cares you as an individual to contact them, as well.
September 24, 2019
Old Review

I have been with Dugans for 7 almost 8 years now. I looked at 6 diff companies before I started and so glad I chose Dugans. The support I recieve can't be matched. The leadership will do all the can to help you be as succesful as you want to be.

September 24, 2019
Old Review

I’ve been with Dugan’s since 2005! I had zero experience when I started out. Just a passion for travel. I did a lot of research before choosing Dugan’s as my host agency. What sets them apart is the feeling of it being a family. You’re never alone. There’s always someone willing to help you solve an issue or give you advice. I also found their fees to be some of the lowest for what you get back. Don’t hesitate to choose Dugan’s as your host agency!

May 3, 2016
Old Review

When looking to start my own business in the travel agency I did my research and I found Dugan's Travels LLC. I looked at several host agencies and I set up an appointment to talk to Dugan's Travels LLC and after a helpful phone call I knew this was the right host agency for me. I appreciated that they answered my questions and also asked questions of me to set reasonable expectation about joining their agency. Once I joined they included training that was very helpful and I also took the opportunity to attend their annual Dugan's U to gain valuable knowledge and meet suppliers and fellow agents. The networking with this host agency is useful and the Dugan's team that is their for support is also quick to reply and help you because they want you to succeed!

May 2, 2016
Old Review

After many of years of wanting to go into the travel business I finally starting researching how I could do this out of my home on the side while still working a full time job. I found out about working with host agencies and decided to give Dugans Travels a try. Now almost 6 years later it was the best choice I made! I have now quit my full time job and I am doing the thing I love most which is running my own travel business out of my home. Dugans Travels has given me the opportunity to learn and grow my business with the exceptional training and the wonderful support of their management team not to mention the amazing support you get from the other agents. Everyone is a true family wanting to help everyone succeed in their own business and the friendships are remarkable from all over the US. Dugans is also associated with one of the top consortiums which helps give our clients some great deals and pays us a higher commission. They also give a great accounting system that helps track our clients information, bookings and commission payments. I plan to be with Dugans for a very long time!

May 2, 2016
Old Review

This agency has given me the training needed to book and service clients with confidence.

May 2, 2016
Old Review

I joined Dugans in 2009. I loved to travel and plan. My family and friends thought I would be a perfect fit as a travel agent. I love my job and I am very glad I joined Dugans. I searched for a long time to find my perfect spot and I found it with Dugans. The training and help we get is absolutely wonderful. I would suggest Dugans for anyone looking to become a travel agent.

May 2, 2016
Old Review

For years I'd kicked around the idea of being a travel agent as I have such a passion for helping people plan vacations. So when I was finally ready to pull the trigger, I started doing research about how to be a successful home based agent. I came across information about Dugan's (amongst others) and I noticed there was an TA affiliated w/ Dugan's that lived close by. I contacted her and asked a lot of questions and she told me that Dugan's was a class operation. So I signed up and haven't looked back. I got great training, which was interactive w/ the Management Team. Not just read this material, sign this contract and start booking. They wanted to make sure you were actually ready to start working with clients.

I love our Facebook group, a great sharing of information! There are many training opportunities available and I am anxious to finally attend my first Dugans U soon. I know it will really help me grow my business.

April 29, 2016
Old Review

I have been in the industy since 1999 ( before 911), and seen it have it's up and downs. My experience with Dugan’s has been nothing but positive since joining in 2012. Dugan's Team is amazing, and always gets back to you with any questions you may have. To have a successful business you must put your heart into it to make it survive. I have a very successful business, and I would not stay with an Host Agency that I did not like.

Dugans Travels put so many opportunities together to make your business grow. Dugan's University's are the number one source to learn about the Travel Business. They also run unlimited webinars that I advise all the agent to attend. In the travel business you must keep up with all the changes. Dugan's lets you know about these changes or the opportunity to learn on your own. If your business does not survive or is struggling, you must get out there and take advantage of what Dugan's offering.

For the people that think they will only join this industry for "free" trips......that is long gone. Save your time and look elsewhere. You are the owner of your own business. Work hard and you will get rewarded with more then just free trips.

Cheryl Sawin

April 29, 2016
Old Review

I have been with Dugan's Travels since 2003. When I was looking for a host agency to start my business, I reviewed many host agencies and called and asked lots of questions. After I contacted Jennifer and learned about how the agency worked, I felt it was just what I was looking for and joined. I completed the training and knew that there would always be someone that I could ask when I needed help booking something that was out of my area of expertise. Dugan's agents are like a big family, there is always someone that has experience in what you need help with and they are always willing to share their knowledge. Being part of a big agency gives you the advantage of being part of the top selling agencies with special service desks for reservations and part of a consortia that I could not do on my own. It also gives you a bigger commission with many suppliers since the total sales of the agency determine the level of commission paid to agents. There is always someone available at the help desk to answer your questions--even if the questions are a little unusual. Commissions are always paid in a timely way and the Clientease system makes keeping track of all your booking and clients nice and easy and accessible anywhere you have internet. The management team really goes the extra mile to make sure you have the most current information with seminars all over the country to keep you informed about the suppliers and even meet them in person. Dugan's is a great agency for someone who wants to work from home and have a successful business and support from a great team of other agents.

April 29, 2016
Old Review

I have been an agent with Dugans since August of 2012. My wife and I were doing research on starting a a home based business. Since we love travel we decided to look into how we could start a travel agency. Lucky for us we learned about host agencies and the path led us to Dugan's. I am so glad that it did! The opportunity to learn about something that was a passion for us was a draw and no one else offered the same kind of materials and training from the start. After training I was doing travel on a very part time basis until I attended my first Dugan's University event, a Walt Disney World Boot Camp. The support had always been there but this is when it clicked and I realized how lucky I was to be a part of this. So much so that I have attended a number of annual training events to meet suppliers and keep up my education. The Management team that runs these events plus the support from Jennifer to have these events is invaluable. Run, don't walk, for the opportunity to work with this great group. Be prepared to work hard and run your own business but the team and other agents are their to support you and want you to be successful!

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