Found the training to be very good and the personal support is more than I expected. The new ClientEase booking site is fantastic and makes record keeping a very simple task.

Dugans is always trying out new ideas to help agents. Since I have gotten active two years ago, I am impressed with their professionalism.

I have been with Dugan's Travels since November of 2007. I am very happy with Agency. I really had very little experience when I started and found the training to be wonderful. Also, the support was always there whether is was management or other agents, you always get an answer to your question. More recently I did a large destination wedding and had some problems with the supplier, Angela Brown was there to help me through the whole process. With the addition of Clientease and a private agency website things just continue to improve. I highly recommend this Agency.

Dugan's has allowed hundreds of agents to follow their passion by selling travel from home. I have been with them for nearly four years and have seen a huge improvement in the past year. Jennifer has invested in this company because she takes pride in it and wants her agents to be successful. With Angela on board(as well as other employees)I think this company is outstanding and would be hard to beat. I want to work for a company that stands for integrity, knowledgable agents and access to good products. I have found that here. The information we have access to from other agents through our chat rooms and conventions is outstanding. Training is available from many sources.

I've really appreciated my association with Dugan's Travels for several reasons. First of all, the monthly fees are very reasonable, and can be waived if you've had even a minimally productive month of bookings - and I love having E&O insurance available so economically as well. Second, I thought their training manual was great - and wish I had had something like that when I first started out. Third, their new ClientEase system is efficient and allows me to keep the details of each client in a secure and mobile location. Fourth, payments are predictably on-time. And fifth - and I may like this one the best - they leave you alone to run your own business, but are there to help (promptly) if needed.

After all, there's a reason you're called an "independent agent," and that's just the way I like it!

Jennifer runs a very classy host agency. I was able to start my agency specks ing in Disney travel with her help. All of the support people at Dugans are very knowledgeable and helpful. While my business hasn't taken off like I wanted I know it's just a matter of time. It's all possible because of Jennifer. Thanks

Dugans was fabulous with the training and support through the start up. There is alot of information out there and dugans helps filter through it all. They are always quick to answer all my questions and very helpful.
For someone who is looking to start an independent business, I would highly recommend them. This isn't an easy industry and Dugans help make sense of it all.

I am with their agency for more than 5 years now i love the support and all that Dugans agents do and help and support each other a lot this is my second job but either way i love it over here
thanks Jennifer and all the team

I have nothing bad to say about Dugans Travels and feel very lucky to have found them. I was new to the travel industry and Dugans has made it very easy for me to learn and grow my business. I feel that the $10 monthly fee is very reasonable if you don't meet quota - several other host agenices I looked into charged a lot more. I have never had a problem getting any of my questions answered or help with any thing I needed. Jennifer, Angela and Barb are all wonderful to work with and are quick at getting back to me. It helps so much to be able to ask other agents questions on destination and suppliers and I have never gotten any bad advice. The Clientease website is great - very easy to use and a great way to track commissions - I love that I can print out very professional invoices for my clients with my business logo on them. It is also a great experience to go to the yearly meetings - not only does it give you a chance to meet everyone in person but the training is amazing. I highly recommend Dugans to anyone looking at becoming a home based travel agent. Thanks to everyone at Dugans both staff and all the other agents!!

I have been with Dugan's for a little over a year. As a complete novice to the travel industry, I can say that Dugan's has been VERY helpful in helping me learn the ropes and get established as an agent. Over the past year, I have seen tremendous changes in technology and organization of the company -- all for the better. The agency staff are friendly and helpful, and I have even received assistance from Jennifer herself from time to time (how many companies with 500-600 people can say that?). Everything is very well organized and commissions are paid in a timely manner. I most definitely would recommend Dugans to other home-based agents!

I have been with Dugan's Travels for three years and have loved it. The training provided gives you everything you need to succeed in the business. The upgrades implemented recently dealing with commissions and chat etc. have made a big difference and helped a lot. With so many agents available in which to chat, there is always someone available to answer any questions you may have, whether it is about a destination you do not know or about a supplier. The commission and fees are very fair and reasonable. I feel this agency allows you to work your business to the level you wish; full time to just booking your own travel. I have had only one issue with a missed commission in my three years and Jennifer and her staff corrected this within two business days. I would recommend this agency to anyone who wishes to start their travel business.