I have been with Dugan's almost 5 years. When I decided to enter this business, I did my research. I ended up deciding to join Dugan's because of the initial training, low fees,commission percentages. All of this remains true to this day.

The efficiency of the agency has only improved over the years. From the new website and agent forum to the client database (that I don't have to pay for), my business has only grown. Even in this difficult economy.

Between the agents helping one another, the close relationships we have with some of the industries top suppliers, and the product training available by all of the suppliers I feel knowledgeable and empowered.

If you are a self starter, willing to learn with the help of others and on your own this is a great place to start your business. Every year brings more positive changes and even though there are 600+ agents it has always felt like a small family to me.

I started with Dugan's two years ago. I was a brand new agent and the low start up fees made it possible to handle the cost while I was learning and my income was very low. I attended Dugan's seminar in L.A. last year and it was like "one-on-one" training from a ton of major suppliers plus we had a couple of ship inspections available. What more could one ask. Angela and Barb ran the conference because Jennifer was confined to home/bed, her twins were about to be born, but that did not mean the quality suffered. Jennifer has a well qualified staff. The addition of clientease, at no cost to the agents, was a major improvement, this past year, for the agency and the agents. The cost to the agency I'm sure was no small undertaking. Getting everyone train on the new system was no small job either. If you are looking for problems I'm sure you can find them but I'm very satisfied and I would recommend Dugan's to the others in the travel industry

When I first joined I had tons of questions and someone has always helped me quickly. I went to my first seminar, and learned so much! Plus made a lot of new friends. I also am able to learn a lot from the forms that is there for all of us to use. Several questions were answered before I needed to ask. If you are looking fro a great group to be involved with I would highly recommend.

For many years I really wanted to work in the travel industry. I researched, got information on travels schools, programs and host agencys. I never really felt that any of them were for me, and even felt leary of many of them, but then I found Dugans Travels and after doing some research I knew that it was the right fit for me. The training was good, the requirements "made" you stay on track and schedule, which can be hard to do working from home and if you aren't the most disciplined (i.e., there is always laundry to do, cleaning, working out, etc.).

Since I joined Dugans, Jennifer has purchased the Clientease program which is a really great way to keep track of your bookings, commission and clients, I love it. Along with Jennifer, Barb and Angela have worked very hard and patiently (I know they have been patient with me for sure)to get us all up and running with the new system, and I truly appreciate it, plus they always get back to me very shortly with answers or help I may need & Virginia has been right on with getting me the logins I need. I love the company website for its agents, especially the forums which have been a tremendous help. Not only have I have asked for help and unselfishly received it, but I also subscribed to the forums which go to my email, I have read and learned soo so much from questions and answers on topics I may or may not need but what an education!

I am a newbie and have much to learn but already in the 14 months I have been with Dugans I have come so far!! I am so happy to finally be doing what I have dreamed of and am excited about my future in this industry.

I've been with Dugan's Travels since I started out in 2004. The agency clearly evolved over the time. In reality, it took Jennifer a little while to "get into the 21st century". But she's done it full on. I started out as a naive noobie who didn't understand how the business worked and, thanks to the support of many of the other agents as well as Jennifer and her staff, I'm now very happy with where I'm going.

You can get as much or as little support as you want/need. There are several offerings for website set up and hosting, plenty of agents to answer questions, a pretty good back office and a nice new agents only site for communication, support and just comradeship. Over the last few years we've had a seminar where different suppliers have given tips on how (and why) to sell their products.

I've always been confused/upset when someone posts an anonymous review that criticizes someone. And even more so when the poster is no longer associated with (in this case) the agency.

Knowing what I now know about the travel industry, Dugan's wouldn't have been attractive to me in 2004. But knowing what I know about the business now, Dugan's is definitely where I enjoy working and where I plan on staying.

I have had the pleasure of working for Dugan's Travels for four years. I had taught for 33 years and was looking to retire and try my hand at something else while I was still able to. I spent many months researching the opportunities out there and kept coming back to Dugan's. I've never been sorry that I did.

Not only has the agency grown and gotten better, so have I. Each year my sales have increased as has my knowledge. I feel the training I received and the continuous support I've been given by the management as well as the other agents is responsible for this growth.

This year we got a new, modern website as well as Clientease which has made record keeping so much more efficient. None of this was of cost to the agents. If we have a question or need help, we simply ask and get very swift responses and assistance. Jennifer has selected excellent people to assist with the operations of Dugan's Travels as well.

I couldn't be happier that I made the choice of joining Dugan's Travels.

After a frustrating experience with a host agency who stole my commissions & then filed bankruptcy protection so I couldn't sue, I found Dugans Travels. DO NOT believe the bad reviews. This agency is reputable, fair, friendly, & I am extremely happy I signed on with them. Training was extensive, commissions are paid timely, questions /emails are answered quickly, & fees are very low. I have been a part of Dugans for over 4 years, & I am extremely happy with everyone who works for Dugans, as well as Jennifer Dugan, the owner. Feel free to contact me if you have questions or concerns. I would be more than happy to answer/address them.

As many of my fellow Dugan's agents have said, Dugan's gives us an opportunity to work from home (whether full time or part time) at our own pace doing what all of us love...selling travel.

Before joining Dugan's, I, too, researched several other host agencies who all required higher start up fees and higher monthly fees. I am so glad I chose Dugan's!

Jennifer, Barb, Angela have always been available to answer questions and give guidance when asked. And where else can you get advice from over 600 agents from all over the country on any destination you are researching.

My only regret is that I did not find Dungan's earlier!

I have been a home-based agent with Dugan's for several years now and have built a very successful business.

I always get unlimited support from Jennifer, Barb & Angela, no matter what. I never felt like I'm bothering them with a question or a concern that I may have. They are very supportive when you need their assistance.

This is my business and Dugan's Travels is the vessel I use. I do not expect to have someone hold my hand and walk me through every aspect of the travel business. I read, I educate & I attend many trade shows and FAMS myself so that I can gain more and more knowledge about the travel industry. It's my responsibility to make my business grow, not theirs.

That is one of the reasons that I love working within Dugan's Travels, it really is my own business & because of this I have been able to prosper as a travel agent.

I read a few of the reviews complaining about the monthly fees and the termination of those who do not comply with the procedures.

If you can pay your mortgage, car payment, house utilities, etc. on the payment due date then why is it so difficult to pay the $10 monthly fee, if applicable? I just don't get it.

Long story short, I always wanted to be a travel agent and Dugan's Travels helped me achieve this goal. Thanks Jennifer, Barb & Angela.

I have very poxitive things to say about this agency. They offer an inexpensive way for agents to have their own travel business. If you are not an experienced agent it is not the responsibility of the host agency to train you how to be an agent. That is YOUR responsibility. Dugans points out numerous training opportunities, seminars, webinars and opportunities to expand knowledge. I have been with them for about 5 years and things have changed greatly since then. The new commission process is wonderful- the new chatlist is professional and easy to use. Everything that is needed for an agent to run a successful business is available. This agency charges one of the lowest fees I have ever seen and to say that the owner is just in it for the money is not fair. $10 a month is not going to make or break her- however, I think she is more concerned about the professionalism that is portrayed. If you are not even paying your host agency on time- what are you doing with vendors that she has established a long relationship with, and what about your customers?? Nothing is free- everything has a price, and sometimes that price is taking responsibility. Dugans offers a great opportunity for even part time and non-experienced agents. I came in with about 17 years experience and I think they do a great job. If you want extensive training, and step by step lessons on how to be an agent then perhaps you should consider investing the time needed in classes and lessons. It is not Dugans agents to teach you everything- they offer you all the tools that you need.