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Recent Reviews

Host Agency
What do you like most about PlanitEasy? I really appreciate how user-friendly PlanitEasy is. It makes organizing client trips, managing itineraries, and keeping everything in one place much easier. Once you get the hang of it, the interface is intuitive and helps save time during the booking and planning process. What are some areas of PlanitEasy's product that could be improved? On certain occasions, I’ve noticed some inconsistencies with where submitted client documents appear. For example, some documents don’t show up under “Received Forms” but can be found under Dashboard → Forms. What problems does PlanitEasy solve for you? PlanitEasy reduces the need to use multiple systems by keeping key trip details, client information, and documentation in one place. This helps keep my workflow organized and makes it easier to stay on top of client needs.
Hannah A on PlanitEasy
Host Agency
I'm giving an updated review because, you know, things can change. And things HAVE changed. For the better! Trevello continues to be leaders in the industry. Yes, some systems we use are from the dinosaur ages. However, there is a consistent intent to update old systems while not disrupting our ability to still do our jobs as agents. Not only do we have some updated booking engines and connected suppliers, head office support continues to be a valued resource in every aspect of my business. And the best part, IMO, is how this company fosters comradery between agents, not competition. The wisdom and experience of our collective is FAR above any other host agency. I know it's rare to have so many great reviews about a company - which is why Trevello stands out and I will continue to work with them for many more years.
Annette Tomlinson on Trevello Travel Group Inc.
Host Agency
Honestly, I wish someone had given me a heads-up before I signed with Fora Travel. They have a really polished brand, but my actual experience with them was a nightmare. The first red flag was when I ran into a booking that looked suspicious. Like any responsible advisor, I reached out to their team for a little professional guidance. Instead of getting the mentorship you'd expect from a host agency, they basically turned it on me, said I "should have known better," and ended up terminating my membership shortly after I asked for help. It felt like I was being penalized just for trying to do the right thing and protect the agency's integrity. What really shocked me, though, was their approach to my clients. It appeared to me that they were planning to reach out to my personal client list directly, which felt like a blatant attempt to keep my hard-earned business in their ecosystem. As an independent contractor, your clients are your lifeblood, so seeing a host agency try to go over your head like that is incredibly concerning. To make matters worse, after I moved on, I found out from others in the industry that Fora had apparently reached out to disparage my name and professional reputation. In my opinion, it was a clear attempt to sabotage my future. If you value your clients and your reputation, I’d seriously suggest looking at other host agencies that actually respect their advisors’ independence and don't try to undermine them the moment they leave.
Anonymous Reviewer on Fora Travel
Host Agency Reviews is an independent website connecting travel agents to industry resources.

We connect advisors to host agencies, franchises, consortia, travel agency software, and industry events, while providing stellar resources through our blog and podcast. Founded by Steph Lee, HAR is the largest B2B travel industry directory on the web.

Oh, and we like to have fun. Lots of fun!

Owner
Hi, I’m Steph! I own the site. :)

I’m passionately curious, always up for something new! I love to travel, read/write, and meet new people. I have a sweet Aussie named Fennec and a boisterous Husky mix called Orion that keep me company!

I grew up in the travel industry, my parents’ travel agency was in the basement. Later on, I built and worked at a host agency for years. Sometimes I get so excited about things, I think I leave a trail of rainbows in my footprints! :)