Super easy to use. The hotel net rates are the best I've seen, and I love that I keep 100% of my markup instead of splitting it with a traditional host agency. Honestly, no major complaints so far. The system is fast and does exactly what I need for my accommodation bookings. It saves me so much time when putting together quotes. Plus, I don't lose clients to big booking sites anymore because my prices are actually better.

After 12 years in the business, I was getting tired of losing hotel and resort bookings to regular consumer sites bc my margins on other platforms were just too thin. DNA gives us access to strong net rates. It’s straightforward, and it allows us to set our own markup depending on the client. It just does what it’s supposed to do without the typical host agency fees. Since I have a team of three booking through the platform, the user management could be better. Right now, it works, but I’d love to see more advanced sub-accounts so I can easily track which of my agents booked which property without having to dig through the main dashboard. It lets us compete on price. For a long time, we had to sell clients purely on our 'expert service' bc online prices were beating us. With this platform, my team can actually match or beat the online rates for resorts and still keep a decent profit for the agency.

What do you like most about DNA Travel?
The pricing is exactly what I was looking for. I can generate professional quotes for accommodations in minutes, and the rates are consistently lower than what clients can find on regular booking sites. It's refreshing to not have a host agency taking a cut of everything.

What are some areas of DNA Travel's product that could be improved?
The reporting section in the dashboard is a bit basic right now. It gets the job done, but it would be helpful to have more advanced filtering options when I'm trying to track my specific monthly margins.

What problems does DNA Travel solve for you?
It completely solved the problem of having to justify my rates. I don't just rely on giving good service anymore; I can actually beat the prices my clients find online themselves, and still keep a really nice profit in my pocket. It gives me total control over my margins.

What do you like most about DNA Travel?
I love that I finally have real control over my own pricing structure. The tailored quotes look incredibly professional, and honestly, the rates are consistently better than what I was getting on VAX. It just makes closing the sale with my clients so much easier.

What are some areas of DNA Travel's product that could be improved?
It would be great to have a dedicated mobile app down the road, but the platform works perfectly fine on my phone's browser when I need to make a quick adjustment on the go.

What problems does DNA Travel solve for you?
It solved the problem of always having to justify my prices. Thanks to the amazing rates on this platform, I realized that as travel agents, we don't have to compete solely on providing great service. I can offer my clients better prices than what they find online themselves, and still keep a really nice profit in my pocket. You just don't get that kind of margin and freedom with traditional host agencies.