On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

ON LOCATION

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion, and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates several of its own unique experiences. On Location is a subsidiary of Endeavor, a global entertainment, sports, and content company.

THE ROLE

The role will be responsible for assisting with urgent travel requests for campus, faculty and staff after-hours for multiple university business clients. Your calm demeanor and your ability to work in a fast-paced environment will help travelers as they navigate changes in their plans. In the role, you will book domestic, international, and group travel using the Sabre reservations system. This is a remote, full-time position requiring work until 10pm ET some evenings during the week, and 16-20 hours on Saturday and Sunday during the day such as 8am-5pm ET, or 8am-7pm ET.

Essential Functions & Responsibilities

• Book domestic, international, and group reservations for air, car and hotel using the Sabre GDS.
• Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications.
• Protect each University’s data, and actively comply with the Company’s PCI standards.
• Promote the University’s travel program policies, negotiated contracts, and preferred vendors. Apply discount programs appropriately.
• Understands full and partial exchange process, issuing of MCOs, and ticket voiding.
• Knows and properly uses: airline terminology, codes, waivers, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
• Support online bookings via Concur and assist with schedule changes as needed.
• Remain informed of all airline rules and regulations and current affairs.
• Remain informed of grant travel guidelines including Fly America Act.
• Achieves individual and contractual service level goals related to productivity.
• Must be able to work under the stress of and meet ticketing deadlines.
• Must be a team player and be able to adapt in a dynamic environment.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Qualifications

To perform this job successfully, the candidate must perform each essential duty above at the highest levels. The requirements listed below represent the knowledge, skill, and/or ability required.

Preferred Education, Experience, Knowledge, Skills, And Abilities

• 4 + years travel consultant experience using the Sabre GDS to include group and international travel.
• Knowledge of general office PC-based programs, including Microsoft Office Suite.
• Strong judgment and decision-making skills. Positive attitude and the ability to show empathy.
• Exceptional communication skills both written and verbal.
• Ability to work professionally and independently in a home office. Must be able to come to work promptly and regularly.

CORE VALUES

As The Leading Experiences Company In The World, We Strive To Be The Most Innovative And Passionate — The Best Of The Best. We Uphold These Values In Our Quest For Excellence

• Exceed all service expectations with our customers, partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us — always.
• Propel the power of diversity in thought, team and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude — treat others as you want to be treated.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid time off, and 401k plan.

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

TKO EEO Statement

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.