Overview
Join a world-class travel team and build your career in the luxury travel industry. This role begins as paid mentorship and ultimately progresses toward a Luxury Travel Advisor position.
About the Role
A detail-oriented and customer-focused Travel Advisor Assistant will be responsible for building and maintaining travel itineraries, communicating with clients, processing payments, and supporting sales and booking operations. This role requires proficiency in digital productivity tools and excellent organizational skills.
About Destinations Travel Advisors (DTA)
Destinations Travel Advisors is a boutique travel agency specializing in bespoke luxury travel and concierge services for luxury travel clientele worldwide, providing personalized, white-glove service and exclusive global access. Destinations Travel was established in 2010 and has a team of seasoned travel professionals with 70+ years of experience.
Key Responsibilities
Itinerary Management:
- Build and maintain detailed travel itineraries.
- Communicate with clients regarding their itineraries and notify them of any changes or updates.
Sales Support:
- Prepare quotes for full trips or individual bookings via email, or Travefy.
- Answer phone calls and assist clients with their inquiries.
- Process payments efficiently and accurately.
- Gather information from clients to understand their travel needs and preferences.
- Obtain information and quotes from vendors to meet clients' travel requirements.
Reservations/Booking:
- Book rail tickets, hotels, vacation packages, non-GDS air tickets, rental cars, transfers, tours, museum tickets, and other travel-related services.
Overall Office Responsibilities:
- All other office related duties as assigned by your supervisor, manager or agency owner on an as needed basis.
Qualifications
- Interest in a long-term career in the luxury travel industry.
- Excellent written and verbal communication.
- High attention to detail and organizational skills.
- Ability to multitask, work under pressure and meet deadlines.
- Experience with Travefy or GDS (SABRE) is a plus.
Career Path
- Entry-Level Paid Mentorship: foundational training and system learning.
- Intermediate Support Role: increased client communication, itinerary drafting and file management.
- Luxury Travel Designer (Commission Potential): full ownership of client relationships and bespoke travel planning.
