Detailed Job Description:

Client : Banking and Finance

Role: Travel Counselor REMOTE

Duration: 06 Months + possible Extension or conversion based on performance

Location: Remote

Pay : $27.00-30.00/ hr

What You will be doing:

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Conduct analysis and research on travel options, and proactively anticipate traveler needs to sell additional services.
• Arrange and book domestic and international business travel, in a variety of complexities, for air, road, rail, and accommodations.
• Use the various Global Distribution Systems GDS system Apollo.
• Training may be provided as a refresher if needed.
• Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements.
• Use positive telephone service techniques and act on special customer requests.
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.
• We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We are Looking For:

• Passion for excellence in client service, including proactive anticipation of needs
• Native Apollo/ Travelport.
• They must have SABRE experience
• Seeking candidates with international corporate experience.
• Professional communication (written and verbal)
• Attention to detail
• Act with integrity, and look after personal travel information
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
• Resolving customer issues quickly and independently / with the supplier
• Teamwork and openness to feedback

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Benefits found in job post

401(k), Medical insurance, Vision insurance, Dental insurance, Disability insurance