Dugan's Travels LLC

I've really appreciated my association with Dugan's Travels for several reasons. First of all, the monthly fees are very reasonable, and can be waived if you've had even a minimally productive month of bookings - and I love having E&O insurance available so economically as well. Second, I thought their training manual was great - and wish I had had something like that when I first started out. Third, their new ClientEase system is efficient and allows me to keep the details of each client in a secure and mobile location. Fourth, payments are predictably on-time. And fifth - and I may like this one the best - they leave you alone to run your own business, but are there to help (promptly) if needed.

After all, there's a reason you're called an "independent agent," and that's just the way I like it!

Jennifer runs a very classy host agency. I was able to start my agency specks ing in Disney travel with her help. All of the support people at Dugans are very knowledgeable and helpful. While my business hasn't taken off like I wanted I know it's just a matter of time. It's all possible because of Jennifer. Thanks

Dugans was fabulous with the training and support through the start up. There is alot of information out there and dugans helps filter through it all. They are always quick to answer all my questions and very helpful.
For someone who is looking to start an independent business, I would highly recommend them. This isn't an easy industry and Dugans help make sense of it all.

I am with their agency for more than 5 years now i love the support and all that Dugans agents do and help and support each other a lot this is my second job but either way i love it over here
thanks Jennifer and all the team

I have nothing bad to say about Dugans Travels and feel very lucky to have found them. I was new to the travel industry and Dugans has made it very easy for me to learn and grow my business. I feel that the $10 monthly fee is very reasonable if you don't meet quota - several other host agenices I looked into charged a lot more. I have never had a problem getting any of my questions answered or help with any thing I needed. Jennifer, Angela and Barb are all wonderful to work with and are quick at getting back to me. It helps so much to be able to ask other agents questions on destination and suppliers and I have never gotten any bad advice. The Clientease website is great - very easy to use and a great way to track commissions - I love that I can print out very professional invoices for my clients with my business logo on them. It is also a great experience to go to the yearly meetings - not only does it give you a chance to meet everyone in person but the training is amazing. I highly recommend Dugans to anyone looking at becoming a home based travel agent. Thanks to everyone at Dugans both staff and all the other agents!!

I have been with Dugan's for a little over a year. As a complete novice to the travel industry, I can say that Dugan's has been VERY helpful in helping me learn the ropes and get established as an agent. Over the past year, I have seen tremendous changes in technology and organization of the company -- all for the better. The agency staff are friendly and helpful, and I have even received assistance from Jennifer herself from time to time (how many companies with 500-600 people can say that?). Everything is very well organized and commissions are paid in a timely manner. I most definitely would recommend Dugans to other home-based agents!

I have been with Dugan's Travels for three years and have loved it. The training provided gives you everything you need to succeed in the business. The upgrades implemented recently dealing with commissions and chat etc. have made a big difference and helped a lot. With so many agents available in which to chat, there is always someone available to answer any questions you may have, whether it is about a destination you do not know or about a supplier. The commission and fees are very fair and reasonable. I feel this agency allows you to work your business to the level you wish; full time to just booking your own travel. I have had only one issue with a missed commission in my three years and Jennifer and her staff corrected this within two business days. I would recommend this agency to anyone who wishes to start their travel business.

I started with Dugans about 3 1/2 years ago. I was new to the travel industry, but had the desire and determination to succeed. I wanted to learn at my own pace and Dugans gave me all the materials to do this along with a vast amount of experienced agents who were ready and willing to assist and answer questions. You get back what you put in. I researched many agencies before choosing Dugans. Dugans charges only $10 if you do not make $3000 in sales monthly. I believe I paid a $125 fee to start. What I got in return far out-weighed the low investment I made. One of the things I found is that Dugans really cares about its agents. There has never been a time that I have not had a question answered. I can also say that I hae been fortunate to meet my quota about 70% of the time since starting. How would I be able to do that unless I received some great training. Dugans provides resources to many webinars and seminars. I was also fortunate to attend a RCCL seminar at sea thru Dugans. Don't get me wrong, you have to do the work. No one is going to hold your hand, but if you are a self-employed person...who does?? Recently my father passed away, and Jennifer and the mgmt team took the time from their busy day to send me a personal card. I was really touched that with over 600 agents they took the time to send me the card. Making 80% commission split after 3 years with Dugans is also a great reason to work with this host company. I am very happy to be affiliated with Dugans and highly recommend this host agency to anyone new or experienced.

I have been with Dugan's almost 5 years. When I decided to enter this business, I did my research. I ended up deciding to join Dugan's because of the initial training, low fees,commission percentages. All of this remains true to this day.

The efficiency of the agency has only improved over the years. From the new website and agent forum to the client database (that I don't have to pay for), my business has only grown. Even in this difficult economy.

Between the agents helping one another, the close relationships we have with some of the industries top suppliers, and the product training available by all of the suppliers I feel knowledgeable and empowered.

If you are a self starter, willing to learn with the help of others and on your own this is a great place to start your business. Every year brings more positive changes and even though there are 600+ agents it has always felt like a small family to me.

I started with Dugan's two years ago. I was a brand new agent and the low start up fees made it possible to handle the cost while I was learning and my income was very low. I attended Dugan's seminar in L.A. last year and it was like "one-on-one" training from a ton of major suppliers plus we had a couple of ship inspections available. What more could one ask. Angela and Barb ran the conference because Jennifer was confined to home/bed, her twins were about to be born, but that did not mean the quality suffered. Jennifer has a well qualified staff. The addition of clientease, at no cost to the agents, was a major improvement, this past year, for the agency and the agents. The cost to the agency I'm sure was no small undertaking. Getting everyone train on the new system was no small job either. If you are looking for problems I'm sure you can find them but I'm very satisfied and I would recommend Dugan's to the others in the travel industry