I’ve been with Dugan’s since 2014 and happily renewed my contract last month! I had limited experience when I started out. Just a passion for travel and wanting to help people create an awesome vacation experience. I did a lot of research before choosing Dugan’s as my host agency. Dugan's agents are like a big family, there is always someone that has experience in what you need help with, and they are always willing to share their knowledge. During this past year, Jennifer and the management team have gone above and beyond my expectations from weekly zoom sessions, ongoing training, moral support, and providing tools to use to assist us in maintaining and growing our agencies through difficult times. Don’t hesitate to choose Dugan’s as your host agency!
I have been with Dugan's Travels for over 4 years and I realized
I made a good choice in choosing them for a host agency. They are always improving procedures and have excellent communications with their agents. If you don't know an answer to a question, they always have someone you can call to find out. They put on very informAtive conventions and boot camps. Once you are an agent they treat you like family and look out for you even with their other duties. I have been very happy with dugans.
Awesome team! I am patting myself on the back for choosing Jennifer Dugan's team as my host agency and glad they took me under their wings. Keep the wonderful work you are doing guys.
Very warm and welcoming. Quick with responding to any questions. Training info, easy to use & understand.
I started out with another host agency which claimed to offer great commissions, a 24 hour helpline, online training, and a family like atmosphere. These were only a few of the highlights they offered. It turned out to be anything but...more of a pyramid scheme. I loved helping clients plan their perfect vacations, but became discouraged with the search process of a host agency - until I found Dugan's!
The thought of someone willing to share what they had learned from trial and error to others who wanted to work from home, at an affordable cost seemed to good to be true.
Because of the low start up cost and monthly fees, I thought it would be worth a try, 3 years later I wouldn't think of going anywhere else.
It is what you want to make it, you must be self-motivated and willing to learn. The wonderful thing about Dugan's is they give you all the tools. My favorite being the forum board on Clientease, where agents share there knowledge and expertise on any supplier, destination or business related topic. As others have mentioned, for a large agent base, it does feel like a small close knit family.
Oh...and I can't forget to mention the wonderful annual conferences! Not only held at a great location, but the planning team fills each moment with exactly what is needed to help make successful agents.
This agency works for its agents, I have always felt like we come first!
I joined Dugans in September of 2012. I had no experience as a travel agent prior. I am very appreciative of the opportunity given to me to start up my travel agency with Dugans support with very little start up costs. All the agents in the Forum are very helpful and we support each other. I found that a huge plus. I am pleased with the decision I have made with this Host Agency.
I have been with Dugan's for only a few months, and I am returning to the travel industry after many years. I wanted to work from home, so when I began my search for a host agency, my main goals were to have low start -up costs, great training opportunities, support from host agency, and highest commission possible. Dugan's offers all these things. Anytime that I have a question or concern, it is always answered or addressed quickly. Communication from the agency is daily, and they do a great job of keeping agents updated on current promotions, changes, etc. As with any home business, you will only grow if you put your time and energy into growing your business. Dugan's will give you all the tools to do so. I am very happy with Dugan's and would recommend them as a host agency.
I've been with Dugan's since January 2008. Everyone else who has posted has covered the specifics of working through Dugan's as an independent contractor under their host agency. I have zero complaints about Dugan's as a whole and Jennifer as an owner. She does a great job with managing the agency and works hard to support all of us. She provides the tools that help us succeed as agents and training is always available for those who need/want it. I wouldn't hesitate to recommend Dugan's Travels for a host agency!
I have been an agent of Dugans Travels for almost 3 years. I have been very pleased with their services and would and have highly recommended them to people who are interested in pursuing a career or passion for travel planning. They have always been very quick with returning my emails and answering any questions or problems I may have had. I love the fact that they do not Micro-Manage you and allow you to build your business the way that you want. They have recently upgraded all of their systems and processes that make everything work even smoother and quicker and they are always open to suggestions on how to make things better. I have no plans on leaving Dugans Travels and anyone that is considering this host agency won't regret it.
I have been with the agency for almost 2 years now and have had nothing but wonderful experiences. The owner is very honest and straight forward to do business with. Any negatives that I have noticed with other agents is usually because they don't follow simple instructions. Everything you need to start and keep going is available and if I was not able to find something, I only had to ask for assistance and it was at my fingertips. I have gone to one of the agency hosted seminars and my general impression was that many top notch suppliers are very happy with Dugan's agents and do thier best to get and keep our business. That alone says the most about any agency. I heard glowing review after glowing review about our agency from suppliers in the cruise industry, top of the line all inclusives and even the travel insurance reps that came as well. The thing that stands out about this agency is that the owner started this to help others succeed and she still strives to do just that. The other agencies charge higher fees, higher commission split and I assume in the larger agencies you may not direct access to the owner. With our agency you have the opposite. Very low fees, very reasonable commission split and open communitcation with not only the owner, but the rest of the management team as well. And every single person that I have come in contact with that is a part of the agency is a travel agent, including the management team, so they know the ins and outs as well as the challenges that we face. They want to help. I have never been a part of another host agency and never have any desire to either. I researched quite a lot before deciding and Dugan's Travels is the best for someone that wants to be a part of a positive growing agency that will help you to succeed.
I am new to the professional travel industry and have been with this agency for 11 months. I can't speak to other host agencies, but this is the one I chose. I looked around online and just couldn't find anything that made me feel like it was the right fit until I found Dugans.
I am still learning the ropes and growing my business but I feel like I get my questions and requests responded to promptly with a lot of support and help from the staff. I'm starting to sell more and that is exciting. It is extremely easy to track in the system that is offered to us and many tools, helps and training opportunities are offered. There is enough available that I often feel unable to keep up because I am also working my 'real' job.
I just made my payments for my E&O insurance so I plan on keeping at this with Dugans and only Dugans for at least another year.