Travel Consultant

Swain Destinations

Full-time Leisure Agent Ardmore, PA Remote

Position: Travel Consultant (commission only)

Department: Reservations

Travel Consultants are responsible for the design, preparation, modification, sale, delivery and follow-up of fully customized itineraries. This role requires excellent communication skills, a positive attitude, destination knowledge, and the ability to work independently and as a part of a Team. This role will liaise with all other departments ensuring they are familiar with Product updates, Marketing campaigns and day-to-day overall business performance.

Duties and responsibilities/qualifications:

  1. Excellent listening and communication skills which lead to determining clients’ needs when creating a customized travel itinerary
  2. Design, prepare, propose, quote, revise, deliver and follow up on detailed custom itineraries or special interest tours
  3. Apply destination and product knowledge while building relationships between clients and advisors
  4. Working closely with our Supplier partners to strengthen relationships when confirming arrangements
  5. Working closely with our Advisor partners to ensure a seamless planning and travel experience for clients
  6. Detail oriented approach in day-to-day responsibilities
  7. Meet and/or exceed monthly and annual sales revenue targets
  8. Proficient in Salesforce, Zoom and Amadeus
  9. Remain up to date on COVID-19 protocols per destination
  10. Ideal candidates will possess extensive destination knowledge and the ability to adapt to the ever-changing needs of the current travel industry
  11. Travel industry experience preferred