What do you like most about TravelJoy?
I love that all my emails are in the same thread with that one client. I love the itinerary builder and or proposal. Creating groups and forms for it. I include “signature required “ on my forms to agree to my Terms and conditions or on a credit card form etc. I love that TJ has all the educational videos in case you don’t know how to to do something on it etc
What are some areas of TravelJoy's product that could be improved?
Everything is working for me so far. I’ve been using TJ for over 2 years. No complaints.
What problems does TravelJoy solve for you?
It protects me by collecting my clients signatures. It saves me so much time using the forms
What do you like most about TravelJoy?
What I like most about TravelJoy is its user-friendly interface and streamlined booking process, which makes managing client trips incredibly efficient. The automation features, such as invoicing, payment reminders, and document collection, save a lot of time and help ensure seamless communication with clients. Additionally, the ability to customize proposals and itineraries gives my business a professional edge, enhancing the overall client experience.
What are some areas of TravelJoy's product that could be improved?
One area that could be improved is the credit card processing fee, which is currently 3.5% plus $0.30 per transaction. This fee is a bit high compared to other platforms, and it would be great if there were more competitive rates or alternative payment processing options. Additionally, having more customization options for invoices and automated emails would enhance the overall user experience.
What problems does TravelJoy solve for you?
ravelJoy helps streamline my client management and booking process, making it easier to track payments, send invoices, and automate reminders. It eliminates the need for multiple systems by keeping communication, proposals, and documents all in one place. The automation features save time, reduce manual follow-ups, and help ensure a seamless booking experience for both me and my clients.
What do you like most about TravelJoy?
I love how intuitive and easy to use TravelJoy is. It also looks so professional and the ability to save template, forms, and get automated reminders (or just automate emails) is SUCH a timesaver!
What are some areas of TravelJoy's product that could be improved?
Would love more pictures already loaded in of hotels and activities.
What problems does TravelJoy solve for you?
time, follow up, looking professional. Also helps me not forget things and feeling stressed out.
What do you like most about TravelJoy?
It's extremely easy to use, particularly if you've never used any similar software. The integration with services such as Viator is a game changer.
What are some areas of TravelJoy's product that could be improved?
None that I can currently think of. It completely matches my needs.
What problems does TravelJoy solve for you?
It helps me keep a clear track of which stage I'm in with each customer, which can become quite hectic without it.
What do you like most about TravelJoy?
I've been using TJ for a few years and I love it. The staff is very helpful whenever I have an issue and they are implementing new features often.
What are some areas of TravelJoy's product that could be improved?
Aesthetics on how the emails look on the clients end.
What problems does TravelJoy solve for you?
Wiring Money, questions on group funds, issues with group booking pages.
What do you like most about TravelJoy?
I can't say enough about how Travel Joy has streamlined my business! Having incoming and outgoing messages in an easy to read thread (with OPENED notifications so I know that my clients got the message), tabs to organize trips throughout the booking process, built in AI itineraries and simple quoting functions have made the day in the life of an agent so efficient. I've never missed a final payment or deadline, thanks to TJ!
What are some areas of TravelJoy's product that could be improved?
They have added new features recently that addressed the one improvement I would have suggested, and that was making the itinerary creating feature simpler...but they just did that!
What problems does TravelJoy solve for you?
Organization, follow up, payment deadlines, creating easy to follow itineraries, keeps messages with clients and suppliers in one easy to access location, sales reports, an automated form for new clients to request a trip quote.
What do you like most about TravelJoy?
I have loved TravelJoy since the moment I started my free trial. The platform is easy to use, they are constantly making updates to make it even easier, and the support team is always there to help out if you need it.
I love the automations, the custom forms you can create, the ease of working with groups, the way you can pull in data from hotels to cruises with just a few clicks, and that you can import itineraries from almost anything.
What are some areas of TravelJoy's product that could be improved?
There have been a few hiccups along the way, but every program has its growing pains. TJ handles them better than most.
What problems does TravelJoy solve for you?
I get my job done quickly and easily now, and like I said, they keep making things easier and more user-friendly with updates. I'm excited to see what's coming next!
What do you like most about TravelJoy?
TravelJoy is amazing...they are constantly making it better and integrating it with other softwares. I love the clean interface and how easy it is to use!
What are some areas of TravelJoy's product that could be improved?
I wish there was a ranking of clients that you can keep track of which I guess you could use tags for but my husband is in real estate and uses Referral Maker and they rank clients A+, A, B, C and the client gets higher as they refer you.
What problems does TravelJoy solve for you?
Being disorganized and my communications are locked in with my task lists, templates, etc!
What do you like most about TravelJoy?
I love that I have complete access to my business from anywhere & that I have gone entirely paperless. The dashboard, calendar, tasklists, forms, automation & email templates allow me to streamline my workflow & save me time! A huge step from word & spreadsheets!
What are some areas of TravelJoy's product that could be improved?
Subfolders in the File cabinet would help document organization. I would also love to sort clients by status:
Active, inactive, inquiries, by year. This would help exporting lists for labels, holiday cards & targeted marketing.
What problems does TravelJoy solve for you?
I love that I can document the trails of correspondence: Guest accept/decline for trip protection, T&Cs and that I can safely collect payment authorizations, store guest credentials and collect my service fees! I also love the easy tutorials & that the team continues to develop new tools for advisors.
What do you like most about TravelJoy?
They always take my suggestions for new features!!
What are some areas of TravelJoy's product that could be improved?
Ability to have a pre-created pdf upload that clients can fill out within TJ.
What problems does TravelJoy solve for you?
Time Management, Follow Up, Organization, Reminders!
What do you like most about TravelJoy?
Ease of use!!!!!
I test drove a few before sticking with Travel Joy
It’s particularly fabulous for groups!!
I really want to say it's user friendly!!
Good customer service
What are some areas of TravelJoy's product that could be improved?
More forms with categories and check boxes
Live customer service call in option
What problems does TravelJoy solve for you?
Logistics!!
Professional
Task reminders are extremely important
Managing groups
Secure
I love Travel Joy - I CANNOT imagine running my business without it.