What do you like most about LuxRally Travel CRM?
I love that it pulls all different types of pricing into one place, so I don't have to go searching across multiple platforms to find the best rates/ benefits for my clients. It's also very easy to use and explain to clients - I can send them the information about their trip from the CRM AND they have an incredibly cool AI system that allows us to help create trips!
What are some areas of LuxRally Travel CRM's product that could be improved?
Glitches or bugs happen occasionally, but these get sorted out very quickly and updates are consistently being made.
What problems does LuxRally Travel CRM solve for you?
Fastbook AI has transformed how I research and present travel options, particularly when clients are still exploring ideas and need guidance narrowing their choices. The platform draws from a curated selection of trusted, high-quality properties and quickly generates tailored recommendations aligned with each traveler’s preferences (including their budget), complete with up-to-date pricing.
Although many travelers can use general AI tools on their own, this technology is purpose-built for travel advisors. It integrates curated supplier partnerships, live pricing, and smart recommendation tools, allowing me to deliver a more streamlined, informed, and elevated planning experience from start to finish.
What do you like most about LuxRally Travel CRM?
I am thoroughly impressed by this system! It is fast, intuitive, and designed to optimize efficiency. It genuinely enables a luxury-level client experience, and the top-tier support and vendor access ensure advisors have everything necessary to thrive
What are some areas of LuxRally Travel CRM's product that could be improved?
That's the thing...owners are constantly improving. They actively enhance our platform based on agent feedback, implementing improvements regularly, often in real-time to ensure constant evolution.
What problems does LuxRally Travel CRM solve for you?
Streamlines searching, booking, and scheduling into a single interface, much like the functionality. It's incredible. Blown away by the program.
What do you like most about LuxRally Travel CRM?
Since I have been with LuxRally, the CRM system has evolved, and even for me it has been a game changer. What I really like about the CRM is that it is my primary go to all-in-one platform I can start with that has the capability to retrieve rates from multiple suppliers for hotels and other common logistics and have them all "under one roof". Looking at rates for them all at a glance saves so much time and makes it easier to present an entire quoted package to offer my clients with the best available options quickly without having to manage a bunch of supplier tabs.
What are some areas of LuxRally Travel CRM's product that could be improved?
Technology is always evolving and as a result there are occasional bugs that sometimes can be annoying, but in the grand scheme of things, it’s a minor inconvenience compared to the overall value the system provides. Once you get used to it, the system is very user-friendly and really streamlines the entire process.
What problems does LuxRally Travel CRM solve for you?
With the recent integration of the AI tool, once trip details are entered, even down to a specific room category, it returns property availability almost instantly. The benefit of it is it eliminates the need to bounce around and in between multiple sites. Overall, the CRM system saves me a ton of time, which makes my workflow so much more efficient.
What do you like most about LuxRally Travel CRM?
I love how this CRM makes it so easy for me to keep track of everything regarding the travel business. Reminders make sure I never forget anything, I can track who is traveling, I am able to stay on top of commissions, on top of being able to book everything in one place. It is truly a one stop shop.
What are some areas of LuxRally Travel CRM's product that could be improved?
The only thing I can think of is I would love to be able to integrate reminders and travel dates into my calendar. But other than that, it really is a perfect tool.
What problems does LuxRally Travel CRM solve for you?
It makes the time it takes me to quote a client so fast. I have literally qualified, quoted, and booked a client in 10 minutes before thanks to the CRM. It also is really helpful in keeping me organized. I have yet to forget anything regarding my bookings thanks to the reminders and the way the dashboard is set up.
What do you like most about LuxRally Travel CRM?
LuxRally’s system is incredible—fast, intuitive, and built for efficiency. Training, support, and vendor access are all top‑tier, giving advisors like me everything they need to deliver luxury‑level service with confidence.
What are some areas of LuxRally Travel CRM's product that could be improved?
Product improvements are regularly implemented and feedback from agents is taken seriously.
What problems does LuxRally Travel CRM solve for you?
Add efficiency to commissions tracking, searching bookings easily and finding the answers within our platforms.
What do you like most about LuxRally Travel CRM?
I love how simple it is to book travel with their Fastbook search engine that pulls hotel rates from every booking site providing me with the lowest rate saving me tons of time of cross shopping. There is also a hotel location map feature so you don't have to open up google maps in another browser. As a relatively new agent, this feature in the CRM gives me the confidence to present my clients with the very best options. It also generates an itinerary with the quote and all the details, so I can quickly send to the client. You can also set up client payment reminders when finalizing a booking. .
What are some areas of LuxRally Travel CRM's product that could be improved?
The owner is constantly making enhancements to Fastbook and just recently added an Air and Cruise module so we can now book flights and cruises in our CRM.. Additionally, an AI feature was just added, so I can search for specific client preferences, which serves as an added layer of options when searching for the best options for the client. .
What problems does LuxRally Travel CRM solve for you?
The best part is that Fastbook serves as a one stop shop and also converts instantly converts the booking into an agent invoice that integrates with accounting to ensure prompt commission payments. Lastly, in this high tech world, where people can easily book their own travel, it is so important for agents to provide quick quotes to clients and our CRM was designed to do just that!
What do you like most about LuxRally Travel CRM?
The education and support offered by all! Everyone is always so eager to share ideas.
What are some areas of LuxRally Travel CRM's product that could be improved?
Love the CRM and the constant improvements and upgrades that come out.
What problems does LuxRally Travel CRM solve for you?
Quote trips all in one!
Flights, stays, & rental car
What do you like most about LuxRally Travel CRM?
LuxRally CRM system saves my clients so much money and saves me a ton of time as I can get my clients a quote quickly and confidently knowing I provided them the best value option! Keeps borh me and my clients happy!
What are some areas of LuxRally Travel CRM's product that could be improved?
The good news is that they are constantly developing and improving. They listened to their agents, feedback and act accordingly. They have a continuous improvement mindset that serves their agents well!
What problems does LuxRally Travel CRM solve for you?
It is a time saver and helps me keep track of where my clients are at in the process!
What do you like most about LuxRally Travel CRM?
What I appreciate most about the LuxRally Travel CRM is its thoughtful design and overall functionality. The platform is exceptionally well-structured, intuitive, and easy to navigate, which makes day-to-day operations seamless and efficient. It centralizes all the essential tools and information needed to successfully manage client relationships, bookings, and itineraries, eliminating the need for multiple systems.
Additionally, the CRM demonstrates a clear understanding of the workflow and demands of modern travel advisors. Its user-friendly interface, combined with its comprehensive capabilities, allows me to focus more on delivering a high-quality client experience rather than managing administrative tasks. Overall, it is a highly effective and reliable system that fully supports my work as a travel professional.
What are some areas of LuxRally Travel CRM's product that could be improved?
The agency owner continues to build out innovative features that I really appreciate.
What problems does LuxRally Travel CRM solve for you?
The LuxRally Travel CRM solves several key challenges that are common in managing a travel business. Most importantly, it eliminates the need to juggle multiple platforms by centralizing client information, trip details, communications, and booking data all in one place. This significantly reduces the risk of errors, missed details, or duplicated work.
It also streamlines my workflow by organizing tasks, timelines, and client interactions in a clear and efficient manner. Prior to using the CRM, keeping track of multiple clients, itineraries, and follow-ups could feel overwhelming. Now, everything is structured and easily accessible, which improves both my productivity and responsiveness.
What do you like most about LuxRally Travel CRM?
LRT CRM is very intuitive and easy to navigate, making it simple to manage client data, bookings, itineraries, reminders, and vendor contacts all in one place. I can also quickly generate invoices without needing multiple systems, which saves time and reduces errors. Overall, it streamlines my workflow and keeps everything organized.
What are some areas of LuxRally Travel CRM's product that could be improved?
I’d love to see a location-based search feature that allows to price shop multiple properties simultaneously, making it faster and easier to find the best options. There’s already a similar capability within the “favorites list search,” so bringing that functionality into the main “hotel search” field would be a valuable enhancement.
What problems does LuxRally Travel CRM solve for you?
I enjoy the ability to book hotels, cruises, air, transfers, activities, and insurance all in one place, which is a major time-saver. It also minimizes errors and allows me to deliver a more efficient and professional service to my clients.
What do you like most about LuxRally Travel CRM?
I love the CRM! It’s super user-friendly (no tech headaches here!) and has basically everything built right in, which makes my little organization-loving heart very happy. I’m still working on becoming quicker with finding things in the CRM, but that will come with more experience. I love that I can access the CRM from my phone like some kind of travel-planning wizard.
What are some areas of LuxRally Travel CRM's product that could be improved?
I wish there was a link in the CRM to the vendor that connects you to the vendor in case of changes needing to be made. Something that would auto-populate to our personal email that has all the information needed (contact email, vendor confirmation #, dates of travel, etc) so it can be a quick line of communication.
What problems does LuxRally Travel CRM solve for you?
Oh, just casually saving my sanity on a daily basis. Booking searches? Faster. Trip management? Smoother. Accounting? All in one tidy little place (be still my organized heart). It’s basically the command center for my business; kind of like mission control, but with better vacations
