At first, most host agencies seem about the same. When I began interviewing with my shortlist of host agencies, it was clear to me that UTC was head and shoulders above the rest for a variety of reasons. From their personal mentorship program (MentorU) to supplier relationships, UTC continues to surpass my expectations. Even after graduating from MentorU, I feel ongoing support from the UTC team and my fellow independent affiliates of the UTC family. The culture of engagement, encouragement, and expertise has really helped me meet (and significantly surpass) my goals for the year. Simply put, UTC rocks!
I've been in the travel industry since 1975 and an agency owner since 1987.
I've seen many changes/challenges in this business and change is never easy.
Re-organizing your business a few times through the years is always a challenge to stay on top and always be the best at providing service and knowledge to your customer.
I was reading an article in Travel Weekly 2006 (10 years ago)and thought what a great concept.
I called Besty Geiser before completing the article with more questions.
By the end of our phone conversation I became a part of the Uniglobe Team.
It's a win/win for everyone.
A few of the benefits provided:
Accounting - Awesome
Support - Strong
Staff - Sensational
Marketing - Magnificent
Communications - Concise
Commissions - Cash
Policies - Professional
Forum - Fantastic
Licensing - Logical
Preferred Suppliers - Perfect
These are only a few of the positive reasons you should join the Uniglobe Team.
I've discussed the Uniglobe concept with many agency owners and advise the sooner they make the move the better.
A lot of owners feel giving up their ARC number is giving up their business freedom of how to operate.
This is only the beginning to flourishing your business.
New resources, commission over rides, preferred suppliers, informative up to date networking meetings with providers, educational seminars and the list goes on.
The business forum is a great concept you can communicate with so many agents. You see different view points, suggestions, and helpful ideas to make your job easier.
If they had a 10 star rating I would be the first to give them this.
As for cons I really can't think of any.
With this statement I only hope to be with the Uniglobe Team another 10 years!
Cheers!
I , with my 2 fellow at home agents that form SLV Travel, have been with Uniglobe for several years. Uniglobe , with its alignment w Vacations.com, has been successful for us. Uniglobe has been helpful and supportive. Documents arrive in a timely fashion . I also appreciate their timely response to any questions or concerns.
I think Uniglobe is the very best Host Agency! Their Support is always available by email or phone for their Travel Agents. They are friendly, helpful, generous with their time and do an Outstanding job!
Not working out of an office can sometimes be very challenging without other Travel Agents to talk something over. Uniglobe has always been there for me as well as the other 2 Agents who use them. We can always talk to them directly to get their opinion or recommendations.
Documentation arrives promptly to my email which I can then forward to clients. They also have a great website with Tools I can use and tons of information. I have been with them for years now and comparing them to other Host agencies I have used, I find they provide me the best Commission plans, and the very best Support! I will never leave them!
I have been in the travel industry for 29 years and with Uniglobe Travel Center for 17 years. They are the best! They make doing my job easy and are there for me when I have an issue I can't figure out. Commissions are paid promptly. The staff at UTC is family and they really strive to help us succeed. The planning and effort that is put into our yearly conference is amazing, all to help us succeed and make more money. I would highly recommend Uniglobe for your host agency!
I have just joined UTC as my host agency. I can't say enough about everyone that I have had contact with, they have been fantastic! I decided to go with UTC after looking at several host agencies and I'm glad I did. Commission rates tiers are very competitive and beat several others. Mentors are extremely knowledgeable and more then helpful getting everything going.
UNIGLOBE=WOW!
I've been an agent for 18 years and worked both corporate and leisure at about half a dozen travel agencies. Never have I been treated with such incredible kindness, professionalism and expertise.
That isn't even the beginning of their awesomeness. I have become such a better agent as a result of their prestige in the travel industry. I don't get stuck on hold for life calling vendors on the regular line. I get to call special numbers that are answered quickly, and when I ask them to jump they respond how high? I just love how much this host agency makes me shine with my clients.
Anyone considering a host agency need not look any further. You have found the best there is to offer. Uniglobe is all you will ever need. Well established, ethical, professional, reliable, engaged in your success. They have mastered getting agents to share resources and I don't think there is anything they haven't covered in travel. I will never leave them. EVER!
We chose to become UTC home-based agents in late 2012, launching our business in 2013. The UTC team provided our agency with exceptional training to ensure that we understood industry standards, supplier offerings and back-office operations. Their sincere commitment to our success as new agents was a true bonus.
In our third year of business, we consistently achieve the goals we set, with UTC's support. Commissions are paid on time. Preferred supplier relationships are top-notch; allowing us to provide unparalleled service levels, and to effectively resolve any issues with suppliers or bookings in cases where escalation is required. Back-office processes are smooth. Support and accounting services are outstanding. We are better professional agents, because of the professionals who support us.
We'd like to think that the UTC team treats us special because we're their favorite agents, but it's pretty clear that they treat all of their agents this way. We had a choice in which host agency to choose, and we made the right decision when we chose to be part of the UTC family.
Uniglobe Travel Center provides excellent support if needed. It is a pleasure to work with the experienced support staff at Uniglobe. I feel very much appreciated in within the Uniglobe family.
I have been with Uniglobe Travel for over 20 years and was homebased long before it was fashionable. UTC has always been supportive and whenever an
difficult problem arose, they have always been with me until the problem
was resolved. The entire staff is very professional, knowledgeable
and friendly at all times. There is never a question that is too dumb for them answer. This is in addition to the great relationship they
have with suppliers that provide better commissions than I could get
on my own.
Their customer service is second to none. Thank you UTC
I am currently in the midst of my 6-month Mentor-U program with Uniglobe, and I couldn't be happier! I am new to the travel industry with a million questions! Rose and Carol have both been amazing...so patient and kind and extremely helpful. They are always there to answer my questions, and I look forward to our weekly phone calls. I would strongly recommend Uniglobe to anyone considering joining the travel industry!!