Question 1

Can you tell me about your new agent training programs and cost associated.  Thank yo

Accepted Answer

Hey David, we have a very thorough and hands-on program for new agents that includes 6 months of personalized mentoring from two experienced coaches. That program is $499. I would love to chat with you in more detail about it. You can schedule a discovery call through this site or you can email me at SCorbitt@UniglobeTravel.com to set up a time to chat as well.

Question 2

DO YOU HAVE A PROGRAM FOR MILITARY VETERANS?

Accepted Answer

Hi John, we offer $75 off the initial fee for veterans and military families.

Question 3

What is your starting commission, and how can I earn a higher commission?

Accepted Answer

Hi Mark, brand new travel advisors start at a 70/30 commission split. When you reach $100,000 in gross sales you move to 80/20. It doesn't matter how long it takes you to hit that mark, and once there, you will never drop back down to 70/30. When you reach $250,000 in annual sales (the only level you have to maintain year-to-year) you will move to a 90/10 commission split.

Question 4

Hi, do you all work with mission/religious trips? Thank you!

Accepted Answer

Hi Emily, we do have preferred suppliers that offer faith-based tours.

Question 5

Do you accept Canadian advisors

Accepted Answer

Unfortunately, we cannot host Canadian advisors.

Question 6

Are your marketing materials customizable (text & photos)?

Accepted Answer

Hi Elizabeth, Thank you for your question!

The marketing materials we provide are assets that come from Virtuoso and our preferred supplier partners. They consist of full-color pdf flyers, SM images, and/or digital catalogs announcing promotions, seasons, and new products. These assets have been professionally designed by marketing teams; they include beautiful imagery, the supplier's message, and T&C's. While you're not able to edit any of those elements, you are often able to attach your own branding so your clients will know exactly who to reach out to if interested.  Our advisors also have access to Virtuoso Life magazine subscription for their clients, at an additional charge (though this is not required). These tools save a lot of time when you're needing to get the message out to your clients quickly. 

As part of our MentorU coaching program, we also provide guidance for people who need to develop a marketing and sales plan for their new business. Hope this helps!

Question 7

Are your marketing materials customizable (text & photos)?

Accepted Answer

Hi Elizabeth, Thank you for your question!

The marketing materials we provide are assets that come from Virtuoso and our preferred supplier partners. They consist of full-color pdf flyers, SM images, and/or digital catalogs announcing promotions, seasons, and new products. These assets have been professionally designed by marketing teams; they include beautiful imagery, the supplier's message, and T&C's. While you're not able to edit any of those elements, you are often able to attach your own branding so your clients will know exactly who to reach out to if interested.  Our advisors also have access to Virtuoso Life magazine subscription for their clients, at an additional charge (though this is not required). These tools save a lot of time when you're needing to get the message out to your clients quickly. 

As part of our MentorU coaching program, we also provide guidance for people who need to develop a marketing and sales plan for their new business. Hope this helps!

Question 8

Do you see Uniglobe using Travefy in the future?  Also what other technologies does Uniglobe use besides ClientBase?

Accepted Answer

Hi Jennifer,

Thank you for submitting your question! I wasn’t able to join today’s live stream as I was traveling to Ft. Lauderdale for the Virtuoso Forum, but I’m glad to connect with you now.

Currently, UTC does not offer Travefy as part of our membership services. While we’re big fans of the tool, our needs as a host agency differ from those of individual agencies. With nearly 625 advisors in our network, about 40% rely on our GDS platforms, so our tech tools must integrate seamlessly with Sabre, Amadeus, and Virtuoso’s targeted marketing program.

Virtuoso gathers client data for campaigns through a direct connection with ClientBase Online (CBO), the only CRM fully integrated with its marketing program. While some invoicing tools, like Sion, also integrate, our agency’s unique requirements—particularly with GDS platforms—necessitate a more comprehensive solution.

We’re committed to improving our technology offerings, but we approach these decisions strategically. Rather than adopting a temporary or piecemeal solution, we aim to implement a robust tool that best serves our network. While I can’t share specifics yet, know that this remains a priority for us.

I hope this helps! If you have additional questions, feel free to reach out at aswales@uniglobetravel.com. You can also schedule a call directly on my calendar via our contact page: https://uniglobetravelcenter.com/contact.

Best regards,
April

Question 9

Do you suggest TA's incorporate and get their own seller of travel registrations? Starting out, but want my agency set up as thorough as possible. Does your HA have terms and conditions and other forms that I will want to use with clients when booking (i.e. insurance waiver, et al) or should I compose my own? Thank you in advance. :)

Accepted Answer

Hi Bambi,

Thanks for sending your question! Incorporating and obtaining a Seller of Travel license are actually two different things. So I will answer this in 2 parts.

Generally, establishing an LLC is a great way to set up your business. There are many benefits, but the requirements for filing are different state to state. So we always recommend speaking with a local tax professional or business attorney to make sure you're following the correct procedures.

Benefits to establishing a Limited Liability Company (LLC), include:
**Personal liability protection: LLCs protect the personal assets of their owners from business liabilities. This can help avoid financial ruin in the event of a lawsuit. 
**Flexible taxation: LLCs offer pass-through taxation, which means that business profits are passed through to the owners' personal tax returns. This avoids double taxation. 
**Ownership flexibility: LLCs give owners more control over how their business is owned and managed. 
**Management flexibility: LLCs offer more freedom in management, with fewer requirements for record-keeping and compliance. 
**Distribution flexibility: LLCs offer more flexibility in how profits are allocated to owners. 
**Credibility: LLCs can help build trust with clients, business partners, and lenders. 
**Fewer hassles: LLCs are generally easier to start than other types of companies, with fewer costs, paperwork, and complexities.

In regards to obtaining a Seller of Travel license, this is required for anyone who sells or arranges travel to residents of certain states. Currently, there are four states that have Seller of Travel requirements: California, Florida, Hawaii, and Washington. This means that if you are operating in or selling to consumers in these states, you must register as a seller of travel.

When you join a host agency, you typically operate under their "Seller of Travel" license. IF you don't live in a SOT state (CA, WA, FL, HI), you can legally sell travel packages to clients using the host agency's license (rather than needing to obtain your own). But if you do live in one of those 4 SOT states, you may need to obtain your own. HAR has a great article that explains the requirements for each state in detail:

https://hostagencyreviews.com/blog/travel-agent-license-seller-of-travel-license

I hope this has been helpful!

Question 10

My question is Do you have access to interline rates?  Can you tell me which ones? The ladies that I currently work with, we are all spouses of airline pilots.

Accepted Answer

Hi Elissa,

Unfortunately, we do not. Airlines require you work directly with them in order to book interline rates. If you have any other questions, please don't hesitate to ask!

Question 11

Can I integrate Travefy with UTC’s software? As you can see from my earlier question I’m really like Travefy.

Accepted Answer