All Reviews

485 reviews
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Top Review

October 31, 2023
It has been a year since I signed up with OA. Now is a great time to share my experience with you if you looking for a new host ( like I was) or are a new agent looking to join the tourism trade. OA is a GREAT host. No doubt. Before joining them, I simply picked up the phone and called them to speak with the owner. I had zero expectation of this actually happening but was pleasantly surprised when Chad Burt came on the line and spent a good half an hour speaking with me and answering all my questions. I signed up the same day. It didn't take me much time to understand their systems and if I had a question, the OA staff was very quick with their email replies. Best way to communicate with them. They have brilliant internal systems set up for just this purpose. Agency staff and higher-ups are almost always available for insight and help as and when needed. They are highly professional ( yet super funny on socials). I had a chance to meet most of the staff at one of their TA conferences and the vibe is that of one big family. For new agents, they have mentors for initial support. Though I have industry experience, I still set up a call with a mentor just to test the new waters. It was a lovely call. They have great contracts with vendors, resorts, and consolidators across the world. Their payment system is top-notch with very little room for confusion. Payments have been on time on expected dates. The split is also one of the best ( that I know of) ( Ex host had a terrible split and I wish I had known of OA before). All in all, I highly recommend Outside Agents. It has been a great year with them. Happy Travel!
February 6, 2024

Outside Agents offers everything I was looking for in a host agency. They offer in-person training, have a robust CRM, provide mentors, and have entensive online training courses. They have everything you need to become a successful business now and travel advisor. Since joining them, I've attended three in-person trainings, had several one-on-ones with my mentors, and even met the owners. Top notch. Best decision I could've ever made for my business.

February 6, 2024
Updated Review

I came to Outside Agents in 2017 after a poor experience with a fly by night host, and I am so happy found them! I love that OA gives you access to as much training as you could possibly want or need, including in person opportunities, but they also give you free reign to choose your own niche. Most importantly, and in contrast with my previous host, I ALWAYS get paid promptly! No excuses, no mistakes, no delays.

July 11, 2023
Previous Review
Verified Review

I love Outside Agents because I have complete control over my time, my niche, and my goals. I specialize in theme park travel, and I chose OA so I would have the freedom and support to expand if I wanted to. I love that OA has so many agents willing to help their colleagues. I have support from my fellow theme park specialists, great BDM relationships, and thousands of other agents who will assist if I get a request outside of my wheelhouse. I have never regretted switching to OA!

February 6, 2024

I had the pleasure of joining Outside Agents in July 2022 as a brand new travel agent, and I have been blown away by the level of support and training provided by this agency. Their online training program is top-notch, providing new agents with all the tools and resources needed to succeed in the travel industry.

But what really sets Outside Agents apart is their in-person training at their Jacksonville office. I had the opportunity to attend one of these training sessions, and it was truly amazing. The trainers were knowledgeable and engaging, and I left feeling confident and ready to take on the world of travel.

Overall, I would highly recommend Outside Agents to any travel agent looking for a supportive and knowledgeable agency to partner with. Their training programs are second to none, and I feel lucky to be a part of such a great team. Thank you, Outside Agents!

February 6, 2024

I have been working with Outside Agents for just about a year now. They truly set you up for success from the very beginning and they have an amazing group of people ready to help you with any questions you may have. So far I am very happy with my experience. At first it may seem overwhelming but take the time to do the training and you will get it in no time.

February 6, 2024

OA has everything you need to be a successful independent agent, as long you are willing to put the work in and ask for help! They provide and regularly update educational materials, provide live sessions with suppliers, clearly display supplier preferences and commissions, offer custom mentorship, and constantly update marketing materials. Their agent portal is a powerful tool including all of the above plus a network forum, CRM, and personalized webpage. It's fairly easy to achieve a bump in commission structure in your first 1-2 years.

February 6, 2024

Outside Agents is an amazing host. I have been a TA since 2019 but with OA for 2 years now. They have amazing support, agents helping agents, and their training is top-notch. They bring industry people to train agents. They supply tools like a CRM. Their commissions are great and they pay weekly and fast! If they get paid, you get paid. Highly recommend.

February 6, 2024

I joined with Outside Agents and started actively selling travel less than 5 months ago with no travel industry experience other than personal travel. I have to say that without the help and guidance from the Outside Agents community I would be lost. Outside Agents isn't just a host agency it is a network that includes the owners to everyday agents like you and me. The training is top-notch, not to mention the endless numbers of suppliers that you get access to after you join. There aren't enough positive words I can say about Outside Agents and all they offer to help new agents feel welcome, educated and ready to enter the travel industry.

February 6, 2024

I began very part time with Outside Agents over 2 years ago. After months of researching the different hosts I landed on Outside Agents. The commission structure, the minimally priced plans, ongoing training and the support services were the perfect mix for me. I have to say I am thoroughly impressed everyday with the guidance and level of support we receive. I attended boot camp last May and my travel business has grown immensely and is now a full time career. If you are uncertain with all the host choices, just know you cannot go wrong with Outside Agents as they have our best interests in mind always.

February 6, 2024
Verified Review

I am beginning year 3 of my dream job as a travel advisor and I am still SO glad I chose Outside Agents as my host agency! Not only do they still offer some of the highest commission splits of ANY host agency (up to 97%), but they continue to roll out new and improved tools and training programs ALL the time. There is a reason they are one of the fastest growing host agencies in the world - they are doing a lot of things right. And they still manage to maintain a small family culture despite having over 9,000 agents. How many owners of host agencies that large give you their personal cell phone number when you join? I can't recommend Outside Agents highly enough. You won't find better training anywhere in the industry!

February 6, 2024
Updated Review

I have been with Outside Agents since late 2019. I did not utilize what was available to me to be a travel advisor until early 2023. I then did the Kick Start Training and wow, did I find out a lot! I'm still learning and think this is an industry where learning is a daily thing. I am slowly getting business and I'm okay with that since I still work full-time elsewhere. I love the training and expertise available to me from all the other agents and the team at OA. I highly recommend OA if you are serious about being a travel advisor. It is a lot of work, but it is worth it.

June 17, 2023
Previous Review

I am very impressed with OA. The amount of training and information and mentors and more that is available to us all the time is outstanding! Every day I learn something new and I can't get enough of it. Each person I've met at the agency itself during training has shown their commitment to the individual agents and proven to me that there is no such thing as a stupid question. They want everyone to succeed. The suppliers that provide training to the agents have proven to me that there is a lot of respect and support for our agency everywhere in the travel community. I don't see how it could get better than this!

Host Agency Response
July 13, 2023

Robin,
Thank you so so much for all of these kind words. We appreciate you and we absolutely adore working with you!

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