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if you are a non arc host agency, can we still become ARC certified on our own?
Asked by Shannon Hoffman on August 22, 2020 in General
Answer by Chad Burt Host Agency Rep — August 24, 2020

Yes, you could pursue and ARC accreditation but it's a very arduous process that's seldom worth it from a business perspective.
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what is arc and non arc agents? What does ARC do to help be a travel agent as opposed to not using it?
Asked by Shannon Hoffman on August 22, 2020 in General
Answer by Chad Burt Host Agency Rep — August 24, 2020

ARC accreditation is for agencies that focus on selling air. We are a non-ARC agency as we focus on more lucrative products. As one of the top 2 hosts in America, we have found that being non-ARC allows us to focus in on "the good stuff" as we offer web-based tools that do all a GDS (the primary tool used by ARC agencies) does and more.
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When booking a trip for a client, do they have the ability to set up a payment plan or do all costs have to paid up front?
Asked by Jessica Bruner on June 5, 2020 in General
Answer by Chad Burt Host Agency Rep — June 5, 2020

Yes, depending on the vendors policies. Most will accept deposits and additional payments up to the final payment date.
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How many vendors are you associated with?
Asked by Kelly A on May 18, 2020 in General
Answer by Chad Burt Host Agency Rep — May 21, 2020

Hi. We are recognized as a top producer at the national level with virtually every vendor in the industry. We work with pretty much every reputable vendor available.

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How does OA differ from MLM host agencies? What are the requirements to keep your CLIA card if you currently have one before joining OA?
Asked by Kelly A on May 18, 2020 in General
Answer by Chad Burt Host Agency Rep — May 21, 2020

We are 180 degrees from a MLM model. We offer no upstreams, downstreams, or any other types of pyramid revenue. We are 100% focused on helping you build your business, your brand, and your bottom line as a travel agency.
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