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Do you provide an emergency after-hours service for travelers should they need assistance outside of business hours?
Asked by Anne Wrublewski on November 23, 2021 in General

I'm not sure what "Emergency after hours service" for "assistance outside of business hours" to which you refer encompasses. 24 assistance on existing bookings is generally available. 24 hour assistance for new bookings is not.

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What is the deductible on your E&O insurance policy?
Asked by Britany Johnson on October 12, 2021 in General

As of 11/5/21, it is $1500. It may go down to $1000 in 2022 since our claim ratio has decreased over the past year and a half.

Our e&o is designed to protect you from the "big stuff." It's like homeowners insurance. It's something you always have and hope to never use. For example, if my kids throw a ball through the window, I'll be at HomeDepot buying a new window. If my roof blows off, I'm calling my insurance company. I hope that makes sense :-)

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Can you explain what an IC gets for $21 per month as opposed to $41 per month? Thank you
Asked by Aleece Dawson on August 11, 2021 in Pricing

Hi,

You can find a list of the features at https://outsideagents.com/membership-options/

In a nutshell, the difference is in what you want to do with our tools. If you want to have a strong online presence and advanced marketing functionality, you'll need to be on the $41 plan. This having been said, roughly 50% of our agents are on the $21 plan. Some agents don't do as much marketing and digital "stuff" as others.

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Hello, do you provide detailed training for suppliers and automation?
Asked by Margie T on July 1, 2021 in Training

Absolutely. We are the most awarded host in the industry for our training AND innovation in automation. Please feel free to give us a call to discuss.

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Do you offer outdoor adventure activity packages such as kayaking , skiing, and off-road jeep excursions ?
Asked by Samantha Jackson on June 18, 2021 in Programs

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