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As a new agent/currently active traveler, when does the OA 3 to 1 ratio need to be obtained in order to earn commissions on self bookings?
Asked by Mary Riggs on January 22, 2024 in General

Hi Mary!
The first trip is fine to be a personal one, but from there on out the 3:1 ratio must be maintained.

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Do you have Natural Habitat Adventures in your network?
Asked by Naline Davila on December 29, 2023 in General

Hi, We are top producers with virtually every vendor in the industry. Having said this, not all are preferred or listed in our resources. I think the vendor you mentioned falls in the latter category. You are free to work with them under our credentials once you're an agent with us with a few caveats: 1) Most specialty packages can be booked under one of our existing preferred suppliers, 2) You are on your own if something goes wrong with a vendor with whom we have no history, and 3) You are responsible for vetting the vendor as required by the fiduciary nature of your role as a travel agent.

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Can clients still earn loyalty program miles/points and have their elite status at airlines/hotel chains recognized if booked through OA?
Asked by Tim Mueller on December 23, 2023 in General

Hi, The answer to your question varies by vendor and destination. AMX points, for example, can only be used when booking travel through their call center. Airline and hotel status programs, on the other hand, are generally applicable by applying the appropriate code to the booking after the initial reservation is made. To be certain, we recommend that you always double check with the vendor each time you do this.

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Hello! Do you accept aspiring travel agents from abroad? I am based in Asia; specifically, Japan
Asked by Kyle Sayson on November 4, 2023 in General

Unfortunately, we are only able to contract with US Citizens doing business from the US and selling primarily to US Residents.

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Does Outside Agents hire people with a criminal record?
Asked by Fred Wright on October 31, 2023 in General

Yes and no. It depends on the nature of the conviction, time passed, and such. Please call us to discuss.

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