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Outside Agents

outsideagents.com
523 reviews
Outside Agents logo
Outside Agents logo
outsideagents.com
866-208-5604
9125 Philips Highway Jacksonville, FL 32256
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All Reviews

523 reviews
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2 stars
1 star

Top Review

May 19, 2026

I don’t think people truly realize how important it is to have the right host agency behind you until you go through something difficult.

Recently, I found myself dealing with a very stressful business situation and honestly felt overwhelmed trying to figure out what to do next. I reached out to someone from leadership (Dan) after hours expecting maybe a reply the next day, but instead I received an almost immediate response and even a personal phone call. They took the time to explain things clearly, help me understand my options, and gave me so much peace of mind during a really stressful moment.

What surprised me even more was receiving another call from one of the co-founders, Chad Burt. I know how busy leadership can be, so the fact that they personally reached out just to check on me, calm me down, and give honest advice meant more than I can explain.

At the end of the day, that level of support reminded me exactly why I chose Outside Agents as my host agency. It’s more than just business here — they genuinely care about their agents as people.

Very grateful to be part of this community.

Clarice Dalusong
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Dottie Fortwengler

Experience: 6-10 years

Sales: $500k-$999k

Status: Currently with company

June 23, 2024
Old Review

Outside Agents is there for all their agents! Their training surpasses other host agencies and they truly want all their agents to be successful. If you follow their plan, you will be successful! OA's relationship with vendors that help you through the learning curve and create the real training to allow you to be prepared for all the things that are required by a true Travel Advisor. We are not order takers and between the plans and the CRM that OA uses, gives you the basis to learn and assist your clients.

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1 person found this review helpful. Did you?
ROBIN NICKEL

Experience: 1-5 years

Sales: $150k-$499k

Status: Currently with company

June 22, 2024
Old Review

I have been with OA since 2019. By far the best choice I made when establishing my business. Tye support system and training is second to none. I get timely responses to all my inquiries and am so grateful for the in person training sessions they offer. The decision to join OA was a life changing decision for me. So grateful I did it!

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2 people found this review helpful. Did you?
LaTrina MOORE
avatar

Experience: 6-10 years

Sales: < $149,999

Status: Currently with company

June 21, 2024
Old Review

I have been with OA since 2017. I really wasn't focused in the beginning. But the more and more I read complete the trainings the better I got. I do work a full-time job. Eventually i would love to make this my full-time job. I believe OA has all the tools need to make this happen. I could not have made a better host choice. I also refer anyone that ask! This is the best place to be.

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4 people found this review helpful. Did you?
Jen McVeay

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

June 21, 2024
Old Review

I can't say enough positive things about Outside Agents! Their agent support and training is top-notch - - there is no better training available from any other host agency. The staff at OA are all very accessible and they truly care about their agents. Even the owners are available to chat or answer questions on a regular basis! What other host agency offers such accessibility to the top tier staff? I have learned so much from OA and continue to learn on a weekly basis - - their live webinars, monthly challenges, and a myriad of training topics in their Learning Management System make it easy to stay on top of current travel trends. You can't go wrong by joining the OA family!

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1 person found this review helpful. Did you?
Shannon Riordan

Experience: 6-10 years

Sales: > $1 million

Status: Currently with company

June 21, 2024
Old Review

I did a lot of research before starting my agency and Outside Agents always came in the top of my own due diligence. I've now been with them just over 7 years and they are as wonderful - if not more - than I hoped. There are so many quality training opportunities, they have fantastic relationships with top suppliers, and they truly seem to care about the agents (even though there are a lot of us!) The support team is always very prompt and helpful when I have a question. They are quick to recognize and appreciate agents for their hard work. I've always felt supported, valued, and welcomed here. I can't imagine going anywhere else!

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Bryant Taylor

Experience: < 1 year

Sales: < $149,999

Status: Currently with company

June 20, 2024
Old Review

I have been with Outside Agents for about three months and I can't say enough about the support staff and training that is provided. I have scheduled sessions with all of the mentors which you receive part of your onboarding and they answered all my questions and received great feedback. Recommend!

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1 person found this review helpful. Did you?
Onur Mengi

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

June 11, 2024
Old Review

I transferred into Outside Agents 6 months ago from another host agency, after being left feeling alone, unheard, and taken advantage of financially. When I began my host agency search I was very lucky to come across OA so quickly. Not only are they even more affordable than most other host agencies for what they offer, their network, training, support, and systems are all TOP NOTCH. They made the switch over seamless and super easy, answering any question I had along the way. They have mentor meetings available for however long you need, a group of agencies willing to help and support one another, QUALITY and ORGANIZED training content, an amazing CRM free to use, and much more. I could go on and on about the amazing company Outside Agents is but like I did, I highly recommend seeing for yourself and trying it out. You will not be disappointed.

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1 person found this review helpful. Did you?
Stephanie Gaither

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

June 07, 2024
Old Review

I have been with Outside Agents for a little over a year. They do have TONS of videos for training as well as their consortia, Travel Leaders Network. I am giving OA 4 stars because I feel there is still room for improvement. The times that I have asked a question or asked for help on issues, I've gotten very confusing answers. It's like they are replying with a script instead of taking the time to actually look into the issue. The 2-3 times I called into a mentor, he was actually taking a walk and away from his computer so that really was not helpful at all. We ended up talking about the weather and how nice it was on his walk instead of addressing my needs. Fast forward to now, I am still glad I went with Outside Agents. I did a lot of research on several host agencies before going with OA. There is a world of support, mostly from other travel agents and TONS of videos. It is a lot of work keeping up with all the "setting up your business" stuff but if you take your time and do one step at a time, you will see that they have an amazing system in place!

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3 people found this review helpful. Did you?
Michele Taylor

Experience: < 1 year

Sales: < $149,999

Status: Currently with company

June 05, 2024
Old Review

I did a lot of research before choosing a host agency. Outside Agents kept being recommended. I am so happy that I chose Outside Agents. Right away, they had a Zoom call for new agents. They have a lot of training. They also have a wonderful mentoring program. I just had a call with a mentor. He was so helpful. He then told me that I could call or email anytime that I have a question.

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1 person found this review helpful. Did you?
Alysha HIggins

Experience: < 1 year

Status: Currently with company

June 03, 2024
Old Review

When I was researching host agencies, OA came up continuously as the top of the field. I have not been disappointed. The training is top notch, responsiveness to questions or mentoring requests are out of this world, and the resources available to us are infinite! I thank you OA for making a dream of travel and a travel career a reality!

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1 person found this review helpful. Did you?
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