It has been a year since I signed up with OA. Now is a great time to share my experience with you if you looking for a new host ( like I was) or are a new agent looking to join the tourism trade.
OA is a GREAT host. No doubt. Before joining them, I simply picked up the phone and called them to speak with the owner. I had zero expectation of this actually happening but was pleasantly surprised when Chad Burt came on the line and spent a good half an hour speaking with me and answering all my questions. I signed up the same day. It didn't take me much time to understand their systems and if I had a question, the OA staff was very quick with their email replies. Best way to communicate with them. They have brilliant internal systems set up for just this purpose. Agency staff and higher-ups are almost always available for insight and help as and when needed. They are highly professional ( yet super funny on socials). I had a chance to meet most of the staff at one of their TA conferences and the vibe is that of one big family. For new agents, they have mentors for initial support. Though I have industry experience, I still set up a call with a mentor just to test the new waters. It was a lovely call.
They have great contracts with vendors, resorts, and consolidators across the world. Their payment system is top-notch with very little room for confusion. Payments have been on time on expected dates. The split is also one of the best ( that I know of) ( Ex host had a terrible split and I wish I had known of OA before).
All in all, I highly recommend Outside Agents. It has been a great year with them.
Happy Travel!
OA was my 3rd host agency and the best by far. The team at head office are top notch, friendly and helpful. They respond with urgency to request. I mean I get to call the owners and they answer or call you back for even what you think might be the dumbest newbie question and they never make you feel like you are a idiot for asking. the knowledge sharing is great, the forum that is set up for other agents to communicate, learn, help and advise has been one of the best tools to have. OA really wants you to succeed and will help you in any way they can.
Loving it
I have checked all the other Host Agency,but now-one is like OA,I am happy for being part of this Host Agency.
I have been with OA for 2 years now and it has been a great experience! I came from another travel-supplier where the service was not as good and things kept changing. The people in the home office are 2nd to none, and the support they give us is top-notch in every aspect. Forms, payment reminders, forums to interact with other agents, people that are easy to get in touch with-it has been a very rewarding time for me as a travel-agent. I have paid out less money, earned more money, gotten more support and learned more in the time I have been with Outside Agents than ever before. I highly recommend them to anyone.
I have been with OA for 1 year, and everyone is so helpful, and dedicated to providing you with the necessary tools to have a successful business. THEY ARE AWESOME !!!
I love OA! I have worked for other host agencies in the past and this host beats them all hands down. They are always available to answer your questions and they are always very pleasant to speak with. They make submitting bookings and getting paid very easy. Their website is easy to use. I actually have a local agency trying to whoo me away and I've told them several times "No" because I really believe OA is the best!
Prior to coming to Outside Agents, I was with a Host Agency that I thought I would never want to leave. But with all the good things that I heard about Outside Agents, I did the comparison between the two host agencies and it was an easy decision for me to move over. And I am so glad I did. I looked at their solid business structure, knowledge and experience in the industry, team and marketing support, non-stop training, forums, their productivity and efficiency, commission structure and teaming with suppliers that are going to work with you in achieving your sales goals. It is an agency you can grow with.
The team at Outside Agents is the best that I have been affiliated with. Their desire to help you drive your business to be successful, rewarding and lucrative is amazing. It is a win, win.
I have been with OA for 7 months now. Chad, Steve, Marty and Staff are wonderful to work with. No monthly fees, The Best website in the industry, and fantastic support. They are simply the best. Read through all the comments here and you will understand why.
A++++
Outside Agents is my second host. The owners, Steve and Chad are the best. Their office staff is top notch also. Outside Agents are very professional and knowledgeable. They also offer the best support in the industry, as well as the commission levels.
My last host was very unprofessional, with nothing but bickering among the agents, little to no support, and the owner never available, except by appointment only.
Outside Agents also has the best training in the industry, and all the agents respect each other, and don't bicker. If you're looking for a great host, this is the one you want. If you have a question, or need help, the forum support is top notch. Someone will be able to answer any questions or help you out. Steve, Chad, and the staff have been so helpful and supportive, I wouldn't recommend any other host.
Outside Agents rocks!!! Steve and Chad: one word to describe them, AMAZING! Excellent training! Need I say more!!!