I have been with Outside Agents for four months now and I have been very happy with my choice of host agency. OA provides the tools and training that I need to be successful as well as the opportunity for mentorship. And when I ask a questions or have a concern, I can count on getting a quick response back from OA. But the best part is the agent community - everyone is so helpful and encouraging. I am really glad that I chose Outside Agents.
Good commission split. Lots of training available. The "support" is a farce and the lack of professionalism from the team running the place is ridiculous. I left the host specifically due to the lack of professionalism. It became too much to just "ignore". Also, they were never supportive of data provided by HAR or even ASTA when it came to charging fees. They claim they were ok with it but constantly talking bad about the practice in their FB group. This was a drama-filled host like I didn't expect at all. I left for another host and have been SO MUCH happier!
Hi, We're terribly sorry to see you go.
I wish I had the opportunity to address your concerns regarding our executive leadership. Since this review is anonymous, I am unable to address any of your specific concerns beyond charging fees.
We support charging service fees but aren't fond of plan-to-go fees because the later isn't connected to a booking and are disputed 60% of the time. As an IC, it's best that fees are charged for value received, not to be received. I'm happy to discuss this with anyone.
At the end of the day, we value each and everyone of our agent partners and each has the personal cell phone numbers of the owners, Chad and Steve. If there's ever a situation we can help with, just let us know.
Thanks,
Chad
I can not say enough great things about Outside Agents. The support they give the Travel Advisors, from the training they provide to the support we need, I can always count on them to have my back. The fact that the owners will pick up the phone to call me says a lot.
They always make sure we have the tools we need to make us successful. Providing us with opportunities to better know our suppliers and BDMs, FAM trips to better understand a destination and products we sell, in person and on demand training.
Outside Agents has an attitude of service and giving back. These shows in my fellow OA Travel Advisors. The other Travel Advisors are always willing to share and help other agents when needed.
Joining OA in 2015 is one of the BEST Career choices I have ever made! They are more than a Host Agency, they are FAMILY! I am very thankful for them!
I have been with Outside Agents since 2017, and signing up with them was the luckiest stroke of luck I've ever had in my life. There are lots of agencies to choose from, and it was overwhelming researching them all, but I ultimately went with OA, due to their very low cost of entry of $21/month, and I have been given the entire world in return...literally!? From building my business to traveling the world, they've been a truly amazing support system, and they sincerely care about their agents. I solely use their provided CRM system and website in my business, and their huge list of suppliers and BDMs are immediately responsive to OA agents. Their library of online trainings is thoughtful, thorough, and high production, and their Seminars and Sea and on-site trainings in Jacksonville are the highlights of my year. You get to make friends and build a support system of other agents, as well as meet and get to know the actual owners and staff, and see the incredible passion and care they put into supporting their agents and their business. Also, their Facebook group is worth the $21/mo alone!? So much good travel, business, and destination information and incredible support from fellow OA agents. I’ve been able to grow my business slowly and thoughtfully over the past 6 years, and am now doing this full-time, and am in the highest commission bracket. Your success is their success! This is a company that feels like family, and I adore this host agency! I cannot recommend them enough. You have nothing to lose except business and dreams. Make it happen with OA!!
I decided on a post-retirement career of travel advisor in September 2021. I looked at Host Agency Reviews and decided to go with Outside Agents. I am extremely happy with my choice. I've been to the in person training sessions three times in Jacksonville, FL and it is awesome. There is also a lot of online training available as well. I was assigned a mentor and took off. I love the commission split, the low monthly fee, no fee to get started, the website and blog, the CRM, the preferred suppliers and BDMs, their Facebook pages, and on and on. I am on target to get to $500,000 in sales this year!
I moved to Outside Agents at the front of the Pandemic, April 2020, from a home grown agency and I could not be happier. OA is extremely professional and has all of the resources to help you be successful in your business. I cannot imagine a better partnership and I am so glad that I made the move. Thank you OA!
I moved over to OA after being in the industry for over 6 years and am so glad I did. I have been with OA for 3 years now and have watched my business grow in many ways. They provide amazing training opportunities, help you develop relationships with industry partners, and provide many valuable tools to aid in your success. OA is a family and is built on mutual respect and passion for the travel industry. They care about their agents and each member of the team is supportive and encouraging so you can be a successful business owner.
I have tried other host agencies and none of them compared to OA. I can talk to Chad or Steve on the phone and if I email them I get an answer back. The staff are super helpful and always there to help you. You get a CRM that is really good plus a separate support staff that is always helpful. The innovations they are coming out with like AI is amazing. I think they are the best.
Despite the constant barrage of emails promoting other Host Agencies, I never consider leaving Outside Agents. For the years I have been with OA, my sales have increased while the number of hours I work have decreased! From technology to customer service, this company offers the best in back office support. They take the adage "work smarter, not harder" to heart. I've never been associated with a company that offers so much training that is practical and easy to use. As a home-based agent, you can't go wrong with Outside Agents!
I love being a part of Outside Agents! They have great education & support! They also have great resources to help you succeed in your travel business! I would recommend them to new travel agents or anyone needing extra resources or support! Plus they offer website and an easy to use website builder.
I have been a home based agent since 2008. For the first 10 years,I was with another agency and eventually knew it wasn't the right fit for me. I did some serious researching and decided on Outside Agents. I am so glad I did. They are so supportive and helpful with any and all questions I may have. Never have to wait very long for help.
They offer live workshops and training.Their website is amazing .I have learned so much more in the past year and half with them,then I had in my 10 years with the other host.
My only regret?? I wish I joined on with them many years sooner.
I highly recommend them to anyone looking for a host agency.