All Reviews

468 reviews
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Top Review

October 31, 2023
It has been a year since I signed up with OA. Now is a great time to share my experience with you if you looking for a new host ( like I was) or are a new agent looking to join the tourism trade. OA is a GREAT host. No doubt. Before joining them, I simply picked up the phone and called them to speak with the owner. I had zero expectation of this actually happening but was pleasantly surprised when Chad Burt came on the line and spent a good half an hour speaking with me and answering all my questions. I signed up the same day. It didn't take me much time to understand their systems and if I had a question, the OA staff was very quick with their email replies. Best way to communicate with them. They have brilliant internal systems set up for just this purpose. Agency staff and higher-ups are almost always available for insight and help as and when needed. They are highly professional ( yet super funny on socials). I had a chance to meet most of the staff at one of their TA conferences and the vibe is that of one big family. For new agents, they have mentors for initial support. Though I have industry experience, I still set up a call with a mentor just to test the new waters. It was a lovely call. They have great contracts with vendors, resorts, and consolidators across the world. Their payment system is top-notch with very little room for confusion. Payments have been on time on expected dates. The split is also one of the best ( that I know of) ( Ex host had a terrible split and I wish I had known of OA before). All in all, I highly recommend Outside Agents. It has been a great year with them. Happy Travel!
March 3, 2022
Verified Review
Old Review

I absolutely LOVE Outside Agents! The training, support and tools they provide are amazing, especially for the price! I unreservedly recommend them! Feel free to reach out to me if you want to know more. Their support team ALWAYS answers super quickly any technical issues with any aspect of their site and tools. And the discussions boards are fantastic for general help and advice on agency operations and trips for clients.

January 26, 2022
Old Review

Have been with Outside Agents 5 years and have had numerous in-person trainings provided through them; also on demand training from suppliers. Any issues are always addressed ASAP via their SOS system. They provide a website included in their monthly fee and so much more. All employees have great knowledge and are so personable. Love them!

January 24, 2022
Old Review

I am very new to Outside Agents (just finishing my first month) but I have to say that I've been very pleased with them as a host agency so far. Their on-demand online training has been very informative and comprehensive. I don't feel like I need to look to outside training sources - everything I need is included. And there were no upfront costs to join - I simply pay $41/month for access to mentors, training, a CRM platform, and a website platform that is relatively easy to manage. Their preferred vendor list is substantial (although there are a few vendors I've noticed that aren't included) and I've been very happy with my choice of host agency so far.

Host Agency Response
January 25, 2022

Thanks for your kind words. We love hearing how awesome we are! Lol...
Regarding vendors, we're one of the only hosts that let you work with whomever you like (with only a few notable exceptions for bad behavior). While we only vendors with which we have the strongest relationships, we do have relationships with nearly every vendor on the planet. If you ever you are in doubt, reach out, we probably have what you need.

January 23, 2022
Old Review

I have been with Outside Agents for only one year but in that time, my sales have been the highest they have ever been. I have felt a level of support and investment in me that I did not feel with my former agency. This is a family business and they support me in running my family business. The owners and staff are fully invested in supporting the agents hosted to achieve as high as we can. When I was looking for a host, I started researching and calling around. I was floored that Chad took the time to speak with me on the phone and answer all of my questions. I have a mentor I can email or call whenever I need and hit with all of my questions. There are even opportunities for in person learning throughout the year. I seriously cannot recommend them enough.

December 17, 2021
Old Review

I have truly enjoyed working with Outside Agents. Education has been paramount! You are given choices to learn about the various travel products & destinations , technology , marketing and so much more. They have all have been very patience with me. Never pressuring me to do more. My goal was to grow my business when I joined! Shortly after signing with Outside Agents I was designated to care for my blind aging brother and older sister. My brother died right after the shut down of Covid-19.

December 13, 2021
Old Review

The folks at the main office are amazing people care and will do all they can to help you with your need in a very timely, professional manner. This is my second host agency and even tho my first host agency was ok, OA is amazing and I'm thankful I made the switch. Here you are treated as family and the agent forum helps answer many questions an agent may have. Very friendly and family oriented. Thanks OA

December 6, 2021
Old Review

Outside Agents is amazing in so many aspects, from the first phone call to the mentoring to the training. I’m starting out as a newbie and have been directed in the right direction from the very beginning. OA has great training from on demand to live in person trainings. The staff is always on hand if we need anything as well as active in our online group. If you want to feel like part of a family then this is where it’s at, here with Outside Agents.

November 24, 2021
Old Review

I have been an agent with OA for about 3 years and I have nothing but positive things to say The customer service is great. The training is wonderful and I have not had any issues with getting my commissions. I actually recommended a new agent to OA and she has signed on as well. I am also pleased with what you get in your package for the price. I would highly recommend this Host to new and seasoned Agents that want a Host that really cares and are there for you.

November 23, 2021
Old Review

I entered the travel business about nine years ago with a local travel agency that had decided to start its own hosting program. After a brief training with the first group of future agents, the entire program basically collapsed within three months. I stuck with what was left for a year or so and finally started looking for another host. My original move was driven by the host being local; I was not really aware of the larger world of host agencies. I did plenty of online research, including HostAgencyReviews.com, FindaHostTravelAgency.com, and a variety of individual host agency websites. I narrowed my choices to about three hosts and ultimately decided on Outside Agents. I have been happy with that decision ever since. I was looking for the best value at the lowest cost and consider OA an extraordinary bargain for the service and help you get. This was especially clear after attending their New Agent Boot Camp a couple of years ago. Great people. Great host. Great choice, especially for anyone just entering the business on a tight budget. Thank you to Steve, Chad, Dan, and the entire team.

November 23, 2021
Old Review

I think this is a awesome agency to be a part of, training and support is great. Never a problem with commisson payments. Staff is very professional always willing to help with any problems you may have. The other agents are very helpful with new ideas and sharing their experiences. If you are new to travel, the training and support is awesome

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