It has been a year since I signed up with OA. Now is a great time to share my experience with you if you looking for a new host ( like I was) or are a new agent looking to join the tourism trade.
OA is a GREAT host. No doubt. Before joining them, I simply picked up the phone and called them to speak with the owner. I had zero expectation of this actually happening but was pleasantly surprised when Chad Burt came on the line and spent a good half an hour speaking with me and answering all my questions. I signed up the same day. It didn't take me much time to understand their systems and if I had a question, the OA staff was very quick with their email replies. Best way to communicate with them. They have brilliant internal systems set up for just this purpose. Agency staff and higher-ups are almost always available for insight and help as and when needed. They are highly professional ( yet super funny on socials). I had a chance to meet most of the staff at one of their TA conferences and the vibe is that of one big family. For new agents, they have mentors for initial support. Though I have industry experience, I still set up a call with a mentor just to test the new waters. It was a lovely call.
They have great contracts with vendors, resorts, and consolidators across the world. Their payment system is top-notch with very little room for confusion. Payments have been on time on expected dates. The split is also one of the best ( that I know of) ( Ex host had a terrible split and I wish I had known of OA before).
All in all, I highly recommend Outside Agents. It has been a great year with them.
Happy Travel!
Very supportive host agency. Quick response to queries. Provides significant training for new and existing agents. Provides array of tools through portal used in selling travel, managing clients, and managing travel at reasonable cost. Always willing to work with agents to help them accomplish their goals. Provides travel marketing sites for agents.
I was with another host agencies up until 2016 when I switched to Outside Agents, and none of them compared to OA. Everyone at OA is always available are ready to help in every way possible. The training is outstanding. I cannot say enough about the staff as they go above and beyond the call of duty. I do not think you can find a better host agency.
OA has been great to work with! I really enjoy all of the training resources they have available to us. The staff is very helping when you need it and are always willing to go the extra mile to make sure any issues are resolved. I look forward to many more years with OA and all they have to provide!!
From the time I joined Outside Agents, I have had more support than I ever needed. From top management down to the front desk clerk, everyone gives you their best. The are helpful, engaging, supportative, technology driven, education focused, and a FUN bunch of people to work with. They go out of their way to help you grow your business - from a beginner to the expert. There is no other like them - hands down!!
For multiple years, I've been affiliated with Outside Agents, and I must say that their cutting-edge technology, tools, and commission rates surpass those of other host agencies. One standout feature is their hands-free marketing, which has significantly boosted my client bookings. Their training resources are consistently accessible and straightforward to follow, empowering me to work independently, and their support is consistently reliable whenever assistance is required. What impresses me most is Outside Agents' commitment to upholding high ethical standards, which fills me with pride to be associated with them.
I have had multiple agencies through out the years, but I have found a home with Outside Agents. They offer tons of training and resources. The CRM is wonderful and easy to maneuver. I have no complaints, If I have questions, there are multiple resources to get answers. I would definitely recommend them to other agents.
Anytime I have ever had a question, someone at the company has reached out to me in a timely fashion. The CRM is easy to use and I am glad I made the switch to this company!!
I think people that are disgruntled need to realize that there is no job that does not require proper training. So you can not think that you will make six figures your first year on the job. It is not Outside Agents responsibility to market you and grow your business. If you only plan to book 4 trips a year then you are never going to be proficient at your craft!!
I switched to OA in 2014 after a few years with a smaller host agency. What a difference it made! OA provides non stop support for their agents, whether is start up training, virtual webinars, in person training camps, and/or emails or phone calls. The people at the "top" , the owners, and the National Sales Manager will answer your call or return your call in an extremely swift and timely manner. They are encouraging, provide the latest and greatest up to date technology and never stop improving so that we can improve ourselves! I love OA!
I have been with Outside Agents since 2017 and cannot say enough about how amazing they are to work with.
Not having experience in the travel industry was very intimidating when I began. Not only did Outside Agents provide wonderful training opportunities, they are there for you when ever needed to answer questions, assist with issues and help point you in the right direction for success. Their relationships in the industry are extremely helpful and offer so many advantages to help grow your business.
I can say with confidence that I would not be where I am today in the industry had I not made the choice to work with Outside Agents. Not only are they wonderful business partners they have become friends and that is invaluable!
My husband has been with OA since 2016. I recently joined to manage the growth we have had in our travel business. I am 2 days into a 5 day training, and it has been unbelievably informative. OA is 100% focused on agent support, training and helping you become a professional business owner. I am confident that, with their guidance, the sky is the limit!