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Outside Agents

outsideagents.com
523 reviews
Outside Agents logo
Outside Agents logo
outsideagents.com
866-208-5604
9125 Philips Highway Jacksonville, FL 32256
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All Reviews

523 reviews
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2 stars
1 star

Top Review

May 19, 2026

I don’t think people truly realize how important it is to have the right host agency behind you until you go through something difficult.

Recently, I found myself dealing with a very stressful business situation and honestly felt overwhelmed trying to figure out what to do next. I reached out to someone from leadership (Dan) after hours expecting maybe a reply the next day, but instead I received an almost immediate response and even a personal phone call. They took the time to explain things clearly, help me understand my options, and gave me so much peace of mind during a really stressful moment.

What surprised me even more was receiving another call from one of the co-founders, Chad Burt. I know how busy leadership can be, so the fact that they personally reached out just to check on me, calm me down, and give honest advice meant more than I can explain.

At the end of the day, that level of support reminded me exactly why I chose Outside Agents as my host agency. It’s more than just business here — they genuinely care about their agents as people.

Very grateful to be part of this community.

Clarice Dalusong
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Laura Johnson

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

February 08, 2024
Old Review

Outside agents is amazing. Their training is extensive and top of the line. I had previously been with another agency who left the training up to other agents. OA trains their own agents. The owners of the company are out there training everyday. Their pricing plan is very reasonable and comes with several perks.

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Tina Rivas

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

February 07, 2024
Old Review

I just switched to OA a month ago, but I love it! I love that I can customize my website. The site is easy to navigate and everything is laid out for me. No clicking 100 tabs trying to find what I'm looking for. I've told my family so many times, wow! I should have switched over sooner. I'm so excited to grow my travel business with OA.

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Lisa Boaz

Experience: 1-5 years

Sales: $150k-$499k

Status: Currently with company

February 07, 2024
Old Review

Outside Agents has exceeded my expectations. I signed up as a new travel agent with no experience. After much research, I decided to give them a try. With a small $21 monthly committment, what did I have to lose? After reading everything on their website, I really felt like it was too good to be true, but entered into the contract with my eyes wide open. I figured I would cancel if it wasn't as it appeared! Well, that was in December of 2021 and I am writing this review in February of 2024 as a travel agent who could not be happier with her choice.

Outside Agents is a family-run host agency determined to be the best in the business. I truly feel they have accomplished that based on their work ethic and dedication not only to their agents, but the industry as a whole. They provide you with a mentor, website, E&O Insurance, access to some of the best business development managers in the business, a robust CRM, generous commission splits from the beginning, and an incredible amount of online, on-demand training. I have also chosen to attend several in-person trainings at their facility in Jacksonville. Those trainings elevated my business, connected me with other agents, introduced me to some of my business development managers and allowed me to get to know the incredible group of people who run Outside Agents.

You have nothing to lose and a successful travel business to gain when you sign up with Outside Agents.

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Jennifer Greene
avatar

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

February 06, 2024
Old Review

Outside Agents offers everything I was looking for in a host agency. They offer in-person training, have a robust CRM, provide mentors, and have entensive online training courses. They have everything you need to become a successful business now and travel advisor. Since joining them, I've attended three in-person trainings, had several one-on-ones with my mentors, and even met the owners. Top notch. Best decision I could've ever made for my business.

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Beth Horton

Experience: > 11 years

Sales: $150k-$499k

Status: Currently with company

February 06, 2024
Updated Review
Old Review

I came to Outside Agents in 2017 after a poor experience with a fly by night host, and I am so happy found them! I love that OA gives you access to as much training as you could possibly want or need, including in person opportunities, but they also give you free reign to choose your own niche. Most importantly, and in contrast with my previous host, I ALWAYS get paid promptly! No excuses, no mistakes, no delays.

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Eileen Tien

Experience: 1-5 years

Sales: $150k-$499k

Status: Currently with company

February 06, 2024
Old Review

I had the pleasure of joining Outside Agents in July 2022 as a brand new travel agent, and I have been blown away by the level of support and training provided by this agency. Their online training program is top-notch, providing new agents with all the tools and resources needed to succeed in the travel industry.

But what really sets Outside Agents apart is their in-person training at their Jacksonville office. I had the opportunity to attend one of these training sessions, and it was truly amazing. The trainers were knowledgeable and engaging, and I left feeling confident and ready to take on the world of travel.

Overall, I would highly recommend Outside Agents to any travel agent looking for a supportive and knowledgeable agency to partner with. Their training programs are second to none, and I feel lucky to be a part of such a great team. Thank you, Outside Agents!

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Marissa Affholter

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

February 06, 2024
Old Review

I have been working with Outside Agents for just about a year now. They truly set you up for success from the very beginning and they have an amazing group of people ready to help you with any questions you may have. So far I am very happy with my experience. At first it may seem overwhelming but take the time to do the training and you will get it in no time.

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Veronica Ballard

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

February 06, 2024
Old Review

OA has everything you need to be a successful independent agent, as long you are willing to put the work in and ask for help! They provide and regularly update educational materials, provide live sessions with suppliers, clearly display supplier preferences and commissions, offer custom mentorship, and constantly update marketing materials. Their agent portal is a powerful tool including all of the above plus a network forum, CRM, and personalized webpage. It's fairly easy to achieve a bump in commission structure in your first 1-2 years.

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Karla Urwitz

Experience: 1-5 years

Sales: $150k-$499k

Status: Currently with company

February 06, 2024
Old Review

Outside Agents is an amazing host. I have been a TA since 2019 but with OA for 2 years now. They have amazing support, agents helping agents, and their training is top-notch. They bring industry people to train agents. They supply tools like a CRM. Their commissions are great and they pay weekly and fast! If they get paid, you get paid. Highly recommend.

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David Lagerblade

Experience: < 1 year

Sales: < $149,999

Status: Currently with company

February 06, 2024
Old Review

I joined with Outside Agents and started actively selling travel less than 5 months ago with no travel industry experience other than personal travel. I have to say that without the help and guidance from the Outside Agents community I would be lost. Outside Agents isn't just a host agency it is a network that includes the owners to everyday agents like you and me. The training is top-notch, not to mention the endless numbers of suppliers that you get access to after you join. There aren't enough positive words I can say about Outside Agents and all they offer to help new agents feel welcome, educated and ready to enter the travel industry.

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