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Hi, do you all work with mission/religious trips? And there are no extra fees for your education/training for newbies? Thank you!
Asked by Emily Cochenour on February 17, 2020 in General
Helpful Answer Chad Burt Host Agency Rep — February 18, 2020

Yes, we work with all major religious trip groups. Missionary groups are a challenge as typically they want the trip at cost. We don't charge any fees for our online training or one-on-one mentoring. There is a nominal charge for live events at our Florida facility and other locations around the country.
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Is it possible to pay for the whole year up front instead of monthly?
Asked by Jaquelyn Coleman on February 15, 2020 in General
Answer by Chad Burt Host Agency Rep — February 18, 2020

Unfortunately, we only bill on a month to month basis.
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Can we charge fees for our services? Can they be paid seperately from a booking? Does an agent's fee structure have to be approved?
Asked by Tina MC on February 11, 2020 in General
Answer by Chad Burt Host Agency Rep — February 14, 2020

Yes, you'll just charge them through our merchant account. All agent fees are charged seperately from actual travel costs as required by law. While we don't restrict your fee structure, many vendors restrict fees to a percentage of the total trip cost (typically around 10%).
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If I'm unavailable and my customer has an emergency while on their trip, is there a support desk they could contact to receive help?
Asked by Tina MC on February 10, 2020 in General
Answer by Chad Burt Host Agency Rep — February 10, 2020

With todays technology including smart phones, cell service, wifi, and the like, we've found most successful agents simply use their devices to stay connected. To be honest, in nearly 20 years of business spanning thousands of agents and millions of transactions, we've never seen a circumstance that was so urgent it couldn't be dealt with remotely or directly with the vendor. Naturally, we're here to help you so, in a pinch, we can assist your clients with actual emergencies.

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Is it best to set up an LLC before joining as an agent?
Asked by Jennifer DiDonna on January 22, 2020 in General
Answer by Chad Burt Host Agency Rep — January 23, 2020

It's entirely up to you. Generally speaking, we recommend that newbies hold off a bit as the risk exposure is very low, we cover all of our agents with E&O, and, frankly, it's a distraction to people just starting out. For more experienced agents with higher volumn, we recommend speaking to a CPA/Attorney about your specific circumstances.
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