Nexion Travel Group

I have been a travel agent for almost 7 years. In my opinion (after trying a few different avenues in the travel industry to find my exact fit) THERE IS ONLY ONE HOST - and it's Nexion - I love their new Tag line "Be Nex" and all there is available through them.

I recently attended their boot camp - held for 3 days near their home office - there is no comparison to the incredible training we all received. With Nexion you have your own independence to the public but behind the scenes you don't feel "hosted" you are part of a Family and every single member of their team is there to help you with any question/problem large or small - you never get the feeling that you are bothering anyone or they are doing you a favor to help - and to have the support and the whole team in my corner (and all of the other agents) is PRICELESS - I am NEX - I'm home Host-wise and could not be happier.

I have been in the travel industry for over 30 years. I have been working with a host agency for the past 11 years. We are relatively new to Nexion. The set up was smooth and we had no problems transitioning to Nexion. They were there every step of the way.
I can say without any hesitation that the level of service we receive through Nexion is unparalled. Their staff readily helps us even when we can't see the solution that is staring us in the face. If we run into difficulty there is always someone who can help or knows who to contact to get answers. The Nexion staff goes out of their way to make our job easier for us.
Their status in the industry has increased our commissions significantly. Tracking the comissions is made simple by the reports that they provide and the comissions are promplty paid.
All in all I can't imagine not having the Nexion staff on our team.

Nexion has been great for me as an independent travel agent. I left my previous host agency because of the high monthly fees that were killing my profits, especially when getting started in the business. I LOVE the fact that Nexion has an option where there are no monthly fees, granted I take a bit lower commission for that option. Even so, my commission is still MUCH higher than I was getting at the last host agency and higher than others I looked into. It works perfectly for me. Payment is on time. Support has been good when I needed it, both through email and phone. No pressure to meet minimums - I can drive my business at my pace.

We are extremely happy with Nexion and recommend them to anyone who is looking for a host agency. We were able to increase our commission earnings to 90% without having to pay additional fees. As an LLC, we were able to use our EIN for tax reporting purposes for the business versus individual 1099s for ourselves.

The training and customer service support we get from Nexion is amazing and we are always able to talk to a live person versus having to email our questions/issue in and waiting for someone to respond. They offer a basic web site, at no additional expense for the website, which is a plus as we don't have to worry about maintaining a web page and can focus on selling. Nexion's relationship with Vacation.com provides us the ability to market to our clients, again at no additional cost. This is a huge time and money saving tool as all we have to do is approve whether we want the marketing material to go out or not.

We attended our first Co-Nexion last year and were blown away with the amount of training we received. You also get the opportunity to meet other Nexion agents and develop a working relationship with them as well as friendship.

I hav been a travel professional since 1982 in many different working enviornments. I signed up with Nexion five years ago and have never doubted for a moment that I had signed up with the BEST host agency in existence. I would highly recommend Nexion to any agent seeking the best partnership with a host agency.

I joined Nexion 3.5 years ago new to the travel industry. I did a great deal of research before making my decision on which host agency to choose. Training, support, reputation, integrity and strong presence in the industry were all important to me. I came from corporate America and needed a fit with a strong company culture.

I have been THRILLED with Nexion. They are motivating and thrive on the success of the Agent. The resources and training are all there. It is up to you on your level of success.

I have been in the travel industry for over 35 years, the last 8 years I have been with Nexion. Having been with another host agency inside I can say I am very happy with Nexion and recommend them to everyone new to the industry or with experience like me. They are very professional, their events and help desks are without a doubt top of the line, I enjoy Co-Nexion and all the opportunities that are presented working with this top notch agency!!!

I began with a small host agency 3-1/2 years ago. Not only was it not nearly as large/successful as he let on, but no commissions (that I know of) were over 10%. We had a 70/30 split, and there were renewal fees every year. But at least this got me started so I could learn who the most respectable players were. In less than a year, after doing a lot of research, I joined Nexion. It’s a decision I’ve never regretted.

For one thing, there’s the little matter of money. With about 3,000 members, Nexion has some of the highest commissions in the industry. So why should I make 10% on a cruise, when I can make percentages in the teens with Nexion? After earning $5,000 in commissions, I was able to switch from a 70/30 split to a 90/10 split for a monthly fee of $20/month. I like it a lot better now when I see my commission deposits! I also save money because there are no annual fees for renewal. I do need to provide my own E&O insurance as Nexion’s only covers for their own mistakes, not the agent’s (but frankly, I’m not convinced that it wasn’t the same way with my previous host and I just wasn’t notified of it).

Coming in as a newbie, Nexion’s training was hugely helpful. For any newbies who join Nexion, I highly recommend their Boot Camp!

Perhaps best of all—well, other than the money part-- is the clout Nexion has. I once booked a morning flight for a client, and it was supposed to be an evening flight. I stood to lose $300 on two change fees, but one call to Nexion’s airline Star Desk was all it took: the airline changed it free of charge for me! Another time my clients were the victims of what I felt was an unfair cruise line policy. I wrote several emails to the cruise line. The bottom line was that our BDM got my clients upgraded from window cabins to concierge-level veranda cabins, plus threw in some bonus shipboard credit. When I asked the BDM what I could do for her in return, all she wanted was for me to let Nexion’s president, Jackie Friedman, know that she’d helped out. (That tells you that she was interested in keeping Nexion’s good favor.) When I did as she requested, Jackie wrote to her to thank her and let her know how much she appreciates her taking care of Nexion agents. That type of involvement helps so much to keep the relationships strong!

The two things Nexion doesn’t have, which would be nice, would be (1) longer hours (I'm on the West Coast and they're in Texas), and (2) back-up when we’re traveling. But the latter is a different business model that some hosts provide when they also have an inside sales team (i.e., they’re both a travel agency themselves and a host agency). Nexion is just a host agency, and we agents are truly independent contractors. I have my own identity, my own business card design, stationery, etc., and we’re free to book with whomever we wish (or even be with additional host agencies, if we wish). As an independent contractor, it’s my responsibility to trade off with someone to provide my own back-up when traveling, if needed, just as it would be if I were totally independent. Nexion is there to help in those areas that I would not be as equipped to handle.

With Nexion’s back-up and training, I had a record week last week as far as individual bookings (over $27,000 in travel). I don’t think that would have happened had I stayed where I was initially. I'm very happy with them.

When my local host agency informed me that my success was causing them too much work, I was signed up with Nexion within 4 hours. That was nearly 5 years ago, and I've never looked back. The Nexion staff is professional, efficient and friendly... to the point that I really do consider many of them to be personal friends now. The agent resources and amazing training programs can't be beat, and the Nexion association with Vacation.com gives even the smallest agency the opportunity to compete with the online giants. I have over 30 years in the industry and truly feel that I'm with the best host in the marketplace.

First I would like to say I agree with all reviews to the excellent training,service and support that Nexion gives you. Their staff is the best I have ever dealt with.

I was in real estate for 17 yrs. and did very well before being introduced to the cruise industry. Having ran an agency with another person in Miami, worked with a large new company that played host to others that turned out not be very honest and more, I learned a lot from the experience.

I must say that with my real estate and other business/sales experience, I knew what was important in a host, especially from a business point of view for my clients and myself and Nexion gave me it all.

I looked at quite a few hosts and spoke to the powers that be from them, and only Nexion truly made me feel so comfortable with their professionalism, training and packages offered that were explained to me in great detail, so there were no surprises.

I will say to anyone looking for a host, it is the quality not the best deal so to speak, and you would never regret joining Nexion for a good income program but most important the support and training you get to increase your earnings is the best.

With their member only site I have a chance to ask and share about various suppliers, places etc. which is such a valuable tool and allows me to feel part of a very large family with other agents ( well over 3000).

Everything they offer has allowed me to work to the best of my ability and I so appreciate the fact I found them. They are there for me, respond to questions and concerns in a timely manner and that is service! If you are in sales at all, you will see the signs of a sales pitch from some hosts, as in free leads. Nothing is free in this world. Nexion advertises what they are and what they give in an honest way I have found and live up to it plus plus plus!

After over 8 years with Nexion, I will never look to be anywhere else for Nexion gives me all I need to be as successful as possible. I would highly recommend this host agency to new and old agents. Great top suppliers,high commission levels and the training, especially when you are new, will take you on a great path I feel with Nexion and make you the best you can be! I am very blessed to have found them I feel.