All Reviews

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Top Review

June 26, 2023
I started out my travel agent journey with another agency. I knew I needed more from my Host, but didn't know where to start. I looked at Host Agency Reviews and narrowed down my options to 3. After interviewing them all, I decided on Nexion and it was the best decision I have ever made. The first time I logged in to the Nexion agent site, I knew I was where I wanted to be. The tools they provide their agents are everything you could want to be successful in your business and more. The trainings--both online and in-person, are some of the best I've been to in any industry. I've made wonderful connections with many other agents also with Nexion, and can say without a doubt, the people who work with Nexion and FOR Nexion, are some of the best anywhere. I highly recommend Nexion to anyone looking for a Host.
February 27, 2014
Old Review

I hav been a travel professional since 1982 in many different working enviornments. I signed up with Nexion five years ago and have never doubted for a moment that I had signed up with the BEST host agency in existence. I would highly recommend Nexion to any agent seeking the best partnership with a host agency.

February 26, 2014
Old Review

I joined Nexion 3.5 years ago new to the travel industry. I did a great deal of research before making my decision on which host agency to choose. Training, support, reputation, integrity and strong presence in the industry were all important to me. I came from corporate America and needed a fit with a strong company culture.

I have been THRILLED with Nexion. They are motivating and thrive on the success of the Agent. The resources and training are all there. It is up to you on your level of success.

February 26, 2014
Old Review

I have been in the travel industry for over 35 years, the last 8 years I have been with Nexion. Having been with another host agency inside I can say I am very happy with Nexion and recommend them to everyone new to the industry or with experience like me. They are very professional, their events and help desks are without a doubt top of the line, I enjoy Co-Nexion and all the opportunities that are presented working with this top notch agency!!!

February 25, 2014
Old Review

I began with a small host agency 3-1/2 years ago. Not only was it not nearly as large/successful as he let on, but no commissions (that I know of) were over 10%. We had a 70/30 split, and there were renewal fees every year. But at least this got me started so I could learn who the most respectable players were. In less than a year, after doing a lot of research, I joined Nexion. It’s a decision I’ve never regretted.

For one thing, there’s the little matter of money. With about 3,000 members, Nexion has some of the highest commissions in the industry. So why should I make 10% on a cruise, when I can make percentages in the teens with Nexion? After earning $5,000 in commissions, I was able to switch from a 70/30 split to a 90/10 split for a monthly fee of $20/month. I like it a lot better now when I see my commission deposits! I also save money because there are no annual fees for renewal. I do need to provide my own E&O insurance as Nexion’s only covers for their own mistakes, not the agent’s (but frankly, I’m not convinced that it wasn’t the same way with my previous host and I just wasn’t notified of it).

Coming in as a newbie, Nexion’s training was hugely helpful. For any newbies who join Nexion, I highly recommend their Boot Camp!

Perhaps best of all—well, other than the money part-- is the clout Nexion has. I once booked a morning flight for a client, and it was supposed to be an evening flight. I stood to lose $300 on two change fees, but one call to Nexion’s airline Star Desk was all it took: the airline changed it free of charge for me! Another time my clients were the victims of what I felt was an unfair cruise line policy. I wrote several emails to the cruise line. The bottom line was that our BDM got my clients upgraded from window cabins to concierge-level veranda cabins, plus threw in some bonus shipboard credit. When I asked the BDM what I could do for her in return, all she wanted was for me to let Nexion’s president, Jackie Friedman, know that she’d helped out. (That tells you that she was interested in keeping Nexion’s good favor.) When I did as she requested, Jackie wrote to her to thank her and let her know how much she appreciates her taking care of Nexion agents. That type of involvement helps so much to keep the relationships strong!

The two things Nexion doesn’t have, which would be nice, would be (1) longer hours (I'm on the West Coast and they're in Texas), and (2) back-up when we’re traveling. But the latter is a different business model that some hosts provide when they also have an inside sales team (i.e., they’re both a travel agency themselves and a host agency). Nexion is just a host agency, and we agents are truly independent contractors. I have my own identity, my own business card design, stationery, etc., and we’re free to book with whomever we wish (or even be with additional host agencies, if we wish). As an independent contractor, it’s my responsibility to trade off with someone to provide my own back-up when traveling, if needed, just as it would be if I were totally independent. Nexion is there to help in those areas that I would not be as equipped to handle.

With Nexion’s back-up and training, I had a record week last week as far as individual bookings (over $27,000 in travel). I don’t think that would have happened had I stayed where I was initially. I'm very happy with them.

January 13, 2014
Old Review

When my local host agency informed me that my success was causing them too much work, I was signed up with Nexion within 4 hours. That was nearly 5 years ago, and I've never looked back. The Nexion staff is professional, efficient and friendly... to the point that I really do consider many of them to be personal friends now. The agent resources and amazing training programs can't be beat, and the Nexion association with Vacation.com gives even the smallest agency the opportunity to compete with the online giants. I have over 30 years in the industry and truly feel that I'm with the best host in the marketplace.

November 19, 2013
Old Review

First I would like to say I agree with all reviews to the excellent training,service and support that Nexion gives you. Their staff is the best I have ever dealt with.

I was in real estate for 17 yrs. and did very well before being introduced to the cruise industry. Having ran an agency with another person in Miami, worked with a large new company that played host to others that turned out not be very honest and more, I learned a lot from the experience.

I must say that with my real estate and other business/sales experience, I knew what was important in a host, especially from a business point of view for my clients and myself and Nexion gave me it all.

I looked at quite a few hosts and spoke to the powers that be from them, and only Nexion truly made me feel so comfortable with their professionalism, training and packages offered that were explained to me in great detail, so there were no surprises.

I will say to anyone looking for a host, it is the quality not the best deal so to speak, and you would never regret joining Nexion for a good income program but most important the support and training you get to increase your earnings is the best.

With their member only site I have a chance to ask and share about various suppliers, places etc. which is such a valuable tool and allows me to feel part of a very large family with other agents ( well over 3000).

Everything they offer has allowed me to work to the best of my ability and I so appreciate the fact I found them. They are there for me, respond to questions and concerns in a timely manner and that is service! If you are in sales at all, you will see the signs of a sales pitch from some hosts, as in free leads. Nothing is free in this world. Nexion advertises what they are and what they give in an honest way I have found and live up to it plus plus plus!

After over 8 years with Nexion, I will never look to be anywhere else for Nexion gives me all I need to be as successful as possible. I would highly recommend this host agency to new and old agents. Great top suppliers,high commission levels and the training, especially when you are new, will take you on a great path I feel with Nexion and make you the best you can be! I am very blessed to have found them I feel.

November 12, 2013
Old Review

Time is money and with Nexion I have more to both!

I have been a corporate travel advisor since 1989, and a Nexion affiliate since 2004. With Nexion, I get all the support, tools and technology I need to be successful including such time savers as corporate reports online, commission tracking, on demand webinars, online classes, industry updates and a networking site.

My affiliation also provides for other things I couldn’t get on my own, like mega agency commission levels on air and packages, negotiated hotel rates, an amazing luxury hotel program, special car rental programs, top account supplier relationships and so much more.

I get to run my own business, but never feel like I’m on my own. I get more time to spend with my clients and family and earn more money. What could be better than that!? Thank YOU Nexion!

November 11, 2013
Old Review

Nexion is by far the BEST host agency!
I've been an agent for 15+ years and have always worked for someone or a large travel company. Opening my own agency and having Nexion be my HOST AGENCY was THE BEST DECISION I could have ever made for myself and my family! I have the ability to work from home now, give my clients 24/7 service and determine how much income I will bring into our home.

I can't tell you enough about Nexion but I can tell you this...if you are an agent who is working for a large travel company and your daily goal is to provide numbers to your boss (and number of transactions you've done for the day), ask yourself if you are TRULY happy - - - NEXION can make you the happiest Agent on Earth!

October 30, 2013
Old Review

I have been in the travel business since 1996. After spending 9 years at a brick and mortar and being under-paid, and under-appreciated I tried in on my own using my own CLIA card and then later on joined 3 different host agencies. I could never achieve the higher commission levels on my own. And with the other host agencies I was just a small fish in their big pond getting no recognition for what I was bringing to the table. So I heard about Nexion and joined them.

I have now been with Nexion for about 2.5 years and love it. Jackie, our President knows who I am. I have developed relationships with the folks at the head office and have met many other agents nationwide. I have also achieved the Circle of Excellence (Top agents of Nexion) for each year that I have been associated with Nexion and get rewarded for my hard work with a nice all-expense paid trip each year. And this year I have the honor of serving on the Nexion Agent Advisory Board.

Even though there are over 3,200 Nexion agents nationwide your individual efforts do get noticed and rewarded.

Recently I just attended CoNexion which is our annual national meeting. Nexion puts forth a lot of effort to bring in all the top suppliers and puts on a great trade show with roundtables, seminars, and meet and greets for all the agents.

Everyone I have dealt with at Nexion always go out of their way to help you. They also have programs in place such as commission tracking, invoicing, personal website, tons of group space with added amenities, high-end commission levels, affiliations with Vacation.com with even more benefits and so much more.

I would highly recommend Nexion when choosing a host agency.

October 25, 2013
Old Review

I have been a Travel Agent for 37 years, owning a brick and morter agency for 18. Eleven years ago, my partner and I decided to give up the office and ARC and started using Host agencies.
All of our experiences with our other hosts were good, but the money making potential of Nexion came to our attention 3 years ago and we made Nexion our Host. I have not looked back.
Their support is tremendous. Questions are answered promptly and when I do have a problem, they have stepped in to assist.
As an experienced agent, I appreciate the autonomy I am given.

I can definitely see how a new agent could grow and flourish using Nexion as their host.
Nexion keeps us updated on changes with our vendors and continually offer webinars and other educationsl opportunities.

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